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RAYUS Radiology

2.3 (19 reviews)
Open • 8:00 am - 9:00 pm

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2 days ago

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3 months ago

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16 days ago

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2 years ago

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2 years ago

Nice staff quick fast calm place nice staff, one of the first places I went to when first moved to Texas.

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2 years ago

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2 years ago

Very professional and kind staff. A very good experience and will return to this location for any further testing.

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Gateway Diagnostic Imaging - Richardson - Gateway Richardson main lobby

Gateway Diagnostic Imaging - Richardson

3.8(44 reviews)
1.1 mi

Scheduling was super easy. The technician I worked with was friendly and knowledgeable…read more I was told it would take two days for my doctor to get my results and call me back (sounds like a standard amount of time). My doctor called me less than 24 hours later. Great service from both ends!

Don't bother, just got to touchstone or literally anywhere else. The staff is grossly and…read morenegligently incompetent and rude. 1. I realized I lived closer to richardson location than Dallas, so I called the dallas location where 2 separate doctors had sent orders for 2 separate mri. The dallas people said no problem we confirm both orders have come in and we'll just make it to where you can schedule them at richardson. 2. I call the richardson location they CONFIRM both orders but say there is a problem and they need my doc to send a new fax, so I call my doctor and she sends the order again. I call back and CONFIRM that both MRI are going to be done the same appointment. 3. An hour before my appointment they tell me they're running late and delay my appointment by 30 minutes. 4. When I get there they make me wait 40 minutes AND THEN tell me they only have one order. I tell them that their receptionist had confirmed both orders and the same appointment for both. They do a fake apology of the sorry not sorry sounds like your problem not ours. So I only do the one MRI. The tech was rude and combative and the manager was a spineless mgmt type. 5. To schedule the other one they tell me no location has ever had a second order and that I made a mistake or the doc made a mistake. I call the doctor and they explain with a confirmation number from gateway that the fax had been sent received and confirmed. The receptionist says it was sent to the wrong number which the doctor said to them was given to her by gateway themselves. 6. After I leave they find the order, call me to schedule. They tell me they cant even do that kind of mri in the first place which im pretty sure is a lie because they dont want to see me and acknowledge their mistake given that when I originally scheduled they named both orders and confirmed all the details at that location. 7. They tell me that a survey will follow after they schedule and to stay on the line to give my thoughts and then they immediately just hang up. All around incompetent, lazy, late, and incapable of accountability. As someone with chronic pain and too many doctors this place is more a barrier to health than a credible business. Wasted my time which i dont have enough of and my peace of mind which im trying to get back. Wholly unsatisfactory and the staff should be embarrassed. I will be letting all of my doctors know. Ive never had problems with touchstone and will refuse to go to gateway again. Ridiculous.

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Gateway Diagnostic Imaging - Richardson
Gateway Diagnostic Imaging - Richardson
Gateway Diagnostic Imaging - Richardson

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Prime Diagnostic Imaging - Waiting Room - Unfortunately they have a tv that loudly plays bubble gum for the mind and endless commercials

Prime Diagnostic Imaging

4.2(20 reviews)
7.2 mi•North Dallas

Here's the story, I went in to prime diagnostics. The form my doctor filled out does not have an…read morearea to select elbow, it's Prime's form. So they wrote forearm and bicep. I spoke with the technician prior to the MRI and made sure she was aware that I needed to have it for my lower forearm all the way up to my upper bicep. Because that's where the injury was. She said she would do her best. When I went in to have my MRI read by the orthopedic surgeon, he said the MRI wasn't good and even the report given by Prime states that it does not capture the rupture area "unfortunately, the scan does not cover the distal most insertion". Which is where the rupture occurred. I've been calling and leaving messages at both doctors offices and prime for 2 days trying to get them to re-do the MRi they messed up at no cost to me. i paid cash. Both doctors offices said that they had reached out to prime and not heard back. I spoke with the Prime scheduling department supervisor and the billing supervisor. They kept referring me back to the other departments. I have a short window to complete this surgery but Prime is not providing a good service. I may have to go elsewhere and pay out of pocket again. So frustraing!

The care at Prime was truly 10/10! From the front office to the entire management team--special…read moreshout-out to Ms. Donna--everyone was so kind and attentive. As someone who can only do open MRIs, I really appreciated the warmth, patience, and professionalism of the radiologist and team. Thank you all so much for making the experience comfortable and stress-free. - Miya

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Prime Diagnostic Imaging - Waiting area

Waiting area

Prime Diagnostic Imaging
Prime Diagnostic Imaging

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Baylor Scott & White Emergency Hospital - Murphy

Baylor Scott & White Emergency Hospital - Murphy

2.2(53 reviews)
1.5 mi

I have been here 3 times in last 3 months. Very compassionate and top notch. Dr Sartan saw me for…read morelow blood pressure and left no stone unturne. In today for possible gout in ankle. They want you to feel as comfortable as possible. Awaiting x rays. My hubby was here last week with 2 cracked ribs. P. S. we wated less than 15 minutes to be seen. Major plus. Not a place for surger, but great diagnostics and care! I would like to add that Dr. Rohan Datta is a rising star. Bedside manner Impeccabl, knowledgeabl, kind, patient and referred me to orthopedic. Love this ER

I've been here twice, the first time for myself and the second time for my fiancée. The first time…read morea male nurse at the er side called my named but sighed and looked like he did not want to be there. He was rolling his eyes and being all down. A nurse saw that and took over. We came back today and unfortunately we have this guy. He acts so depressed like he hates his job and has not smiled or anything once. All the other nurses are being kind and nice but when we ask him anything he just gets upset to the point we are not asking any questions and just want to check out and go somewhere else. We literally asked where cysts come from and he rolls his eyes, sighs and says "I don't know." I understand nursing is hard. But when it comes to the point where every time I come in he is acting the same way, we shall take our business elsewhere so we don't burden this guy with work or cause him any more rudeness towards us. People come here feeling their worst just to be treated like trash from a dude with a bad hairline who has to cover it with a bandana.

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Baylor Scott & White Emergency Hospital - Murphy
Baylor Scott & White Emergency Hospital - Murphy
Baylor Scott & White Emergency Hospital - Murphy

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RAYUS Radiology - diagnosticimaging - Updated May 2026

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