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Prime Diagnostic Imaging

3.2 (9 reviews)
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6 months ago

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16 days ago

Care quality and professional and polite service is nice place and cleanliness, nice and quiet place.

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9 months ago

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North Texas Digital Imaging

North Texas Digital Imaging

1.6(7 reviews)
2.5 mi

I went in too north texas digital imaging for an appointment and the front desk attendant asked me…read morehow I heard about them and I said that my insurance had them as a preferred locaion for imaging And she began to laugh at me and she continued to be rude the entire time I was there for my appointment. When I was called to go up next for my imaging the front desk person had my private information open for everyone to see. Also when I was trying to make an appointment the person that was on the phone was very rude and I was told they would call me back to set an appointment however they never called back, and so then I called them and set an appointment but then they called me back 10-15 minutes later to set an appointment and when i told them that I had already set and appointment 10 minutes ago they said they had nothing in their system. AND when I had first called to set my appointment they gave me a price but when they called back they tried to say it was almost double what they had said the first time. SO overall a very negative experience with the front office as they were very rude and I couldn't get their name as they had no name tag on and I was so flustered that i just wanted to get the appointment over with that I did not bother to ask. The Tech however was very nice and made the whole experience a whole lot better. They were very professional and kind and that goes a long way the front desk people need to learn from the tech.

We came for the appointment at 8am, and we are now leaving at 9:30. The tech only came in at 8:50…read more Unreal, not a single apology, the guy and the front didn't even say anything about a delay, only when I asked he said ' few more minutes' only for the tech to come in 10 minutes after that, so NOT come here.

Baylor Scott & White Medical Center - Sunnyvale

Baylor Scott & White Medical Center - Sunnyvale

1.8(122 reviews)
5.3 mi

The recovery room was awesome. The nurse took good care of me and answered every question that I…read moreneeded answered. She was so sweet and caring. I wish I could've got her name, but I was so groggy. The prep nurse getting me ready for surgery was nice but could tell she was tired of her job. She asked to get my son to come in and it took forever. I think she forgot. I finally had to push the nurse button and ask her to get my son. Surgery room was very nice and the people in there were very kind and understanding and patient.

I would got to a vet before I ever returned to this place. I arrived in the ER with super high…read moreblood pressure. I was left alone with no way to call a nurse. I had to pee so bad I could hardly hold it. When I ASKED a young nurse who was busy talking to a young man for assistance to go to the bathroom they god mad. I had to walk to the bathroom on my own with a bp 214 over 110. Then the nurse assigned to me got angry at me for getting up. I am already there for a heart condition and I have to deal with nasty attitudes from nurses that clearly hated their jobs. They kept me overnight which turned into a complete mess. I had critical medication I was on and they gave me the wrong dosages at the wrong times. I am in my 70s and have had 21 surgeries. This was the worst ER I was ever in. I also was a combat medic the military and not oblivious to the challenges they face. I will never return to a Baylor Scott facility under any circumstances. Also the rooms were smelly, looked very dirty and housekeeping lacking. My room had a hazardous wate container thst was overflowing. When the doctor got there, who was quite professional and proper the nurses changed like a light switch. Pretending to suddenly care for my comfort and needs. It was disgusting just bow blatantly they did as little as possible when not supervised. Flirting with the young medic was more important.

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Baylor Scott & White Medical Center - Sunnyvale - Time & date I came to ER

Time & date I came to ER

Baylor Scott & White Medical Center - Sunnyvale - Ants

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Baylor Scott & White Medical Center - Sunnyvale

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Prime Diagnostic Imaging - diagnosticimaging - Updated May 2026

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