Mammogram and bone density my service was super quick I loved the staff no problems they were…read moreconcerned about my needs it was top notch service I am a happy customer if I could give 10 stars I would I have been visiting this place 6 years straight.

I went for my first mammogram and was a little concerned about the process. The staff was super…read morefriendly, the waiting room, changing time, and exam room were all very clean and modern and I felt very welcomed, informed , and I was in and out quickly.

Staff is very nice, health care professionals great, but wow, they are the most disorganized…read moreorganization I have ever seen. I was there for a regular appointment 6 months ago, and was told to go to the front to make my next appointment,,,,I waited for 15 minutes (along with a life of people) until someone finally appeared and then told me "we no longer make appointments 6 months in advance, when it gets closer to your appointment we will call you to set the appontment........well, thats the last I heard. Again, nice people, but poorly managed practice

Hello, I went to my very first cancer screening yesterday. Just the word cancer is worrisome alone…read more The staff at this facility were all amazing! To come to a place already nervous as can be, I felt a calm there. From the moment I walked into the door, immediately being greeted by the receptionist. Even though she was already tending to another. She made sure I was acknowledged. All thru the process of blood work, waiting, seeing the nurse who took my vitals, talking with Dr. Ying and to the discharge area. All of it was just amazing! The most sweetest, hospitable, knowledgeable and professional group of people I have ever encountered in one building, at one time. Thank you, to every single one of you! God bless each and every one of you!

care quality excellent Very good customer service…read more Q Wait time was less than 6 minutes To be called in for xrays

experience was smooth and quick personnel was curtious and helpful office employees went smoothlyread more

The recovery room was awesome. The nurse took good care of me and answered every question that I…read moreneeded answered. She was so sweet and caring. I wish I could've got her name, but I was so groggy. The prep nurse getting me ready for surgery was nice but could tell she was tired of her job. She asked to get my son to come in and it took forever. I think she forgot. I finally had to push the nurse button and ask her to get my son. Surgery room was very nice and the people in there were very kind and understanding and patient.

3.5 hours to get into a room. Blood drawn, go back to…read morewaiting room. CT scan, go back to waiting room. Took an hour to get registration paperwork! Seriously? Finally get back to a room, Nurse named Bob A. Asked what meds my wife was on and in the middle of her answering some random staff member walks in and they both walk out together. He asked how long her pains been going on, and we told him 30 mins before we got here and the full 3.5 hours we've been waiting. He laughs and says "oh that ain't long!". I have health problems, 22+ visits to the hospital in the past 2 years. Oh, and that "room", they put us in, is a freaking storage room. I will NEVER be back or recommend this awful joke of a hospital to anyone---ever!

should have tried dr baker, I firmly believe he paid attention in the shoolery of doctors. he did…read morenot push me into any surgery, told me truthfully of my options, I am totally satisfied with him.

Garbage customer service. Went to this clinic because my insurance said they were in network. Made…read morean appointment and verified with clinic info was correct. After appointment I started getting bills because they said that the clinic is in network, but the specific provider I saw was not. Like wtf? Anyway, they claim I owe over $300 now and I will not be paying nor going back. This placed is full of crooks in the billing department.

Thieves and liars should be good description of people at this place…read more They supposed to request pre-authorization from insurance before procedure, but insurance did not authorize. They did not tell me about it and moved forward with CT scan. Insurance did not cover cost and now they send bill to me and want me to pay entire cost. I am reporting this company to Texas DOH. let them deal with thieves

I very rarely give a poor review unless it's highly deserved. This business is horribly managed…read more Firstly, they send you texts (asking for co-pays that you don't owe and to confirm appointment ) and ask you to reply back with any questions but they don't reply back. When you call for help unless you're making an appointment. ($$$$) they do not answer their phones. If you are transferred to another department, such as billing, they will not answer you go to voicemail. You leave a voicemail message and no one calls you back. I will never ever ever use this company if they're the last imaging and scanning company on earth. That's how bad they are.

I went in too north texas digital imaging for an appointment and the front desk attendant asked me…read morehow I heard about them and I said that my insurance had them as a preferred locaion for imaging And she began to laugh at me and she continued to be rude the entire time I was there for my appointment. When I was called to go up next for my imaging the front desk person had my private information open for everyone to see. Also when I was trying to make an appointment the person that was on the phone was very rude and I was told they would call me back to set an appointment however they never called back, and so then I called them and set an appointment but then they called me back 10-15 minutes later to set an appointment and when i told them that I had already set and appointment 10 minutes ago they said they had nothing in their system. AND when I had first called to set my appointment they gave me a price but when they called back they tried to say it was almost double what they had said the first time. SO overall a very negative experience with the front office as they were very rude and I couldn't get their name as they had no name tag on and I was so flustered that i just wanted to get the appointment over with that I did not bother to ask. The Tech however was very nice and made the whole experience a whole lot better. They were very professional and kind and that goes a long way the front desk people need to learn from the tech.

We came for the appointment at 8am, and we are now leaving at 9:30. The tech only came in at 8:50…read more Unreal, not a single apology, the guy and the front didn't even say anything about a delay, only when I asked he said ' few more minutes' only for the tech to come in 10 minutes after that, so NOT come here.

After years of my husband not hearing me, he went to the Hearing Aid Express because we got a flyer…read morein the mail. Spoke to Jessica and she was very sweet and nice on the phone, and was able to get him in that same week, She was just as sweet in person. Then he meet the doctor, Brad, and again was treated very well. Brad explained what he was doing and why he was doing the different test. Brad was funny and treated my husband like an old friend. In just 3 days he got the call that the hearing aid had come in ! So much quicker than we expected ! I was almost as happy as my husband since I no longer had to repeat myself 5 times. We did go back a week later to make sure there was no problems or issues. Jessica was not there, but my husband did get a reminder call the day before from her, again she was very upbeat and nice. Brad was happy to hear that my husband was happy and that I was happy also. The only issue my husband had was that the inside of his ear tickled & itched. Brad told him what to get and that we could go to the drug store or find it on Amazon, which was much cheaper. They had 3 different price ranges, and the screen was free. The whole thing was well worth it for both of us !