Sina responded so quickly and was able to schedule same day repair on my iPhone screen. So quick…read moreand kind when I met him. I was in a meeting when he came and did his magic with fixing my phone quick! Would recommend! Thank you!!

Kind, courteous, knowledgeable, speedy..more affordable than a new phone and store was stocked with…read morethe glass I needed for the repair!!

So fast, polite, knowledgeable. Got my screen repaired on my iPhone. Very reasonable price.read more

I had a great experience at Phones and Repair Plus. Max was quick, very caring, and took the time…read moreto make sure our son's phone was properly fixed. He was honest about what needed to be done and his pricing was very fair, which I really appreciated. You can tell he truly knows his stuff. The before and after of the phone speaks for itself. He brought it back to life. The location is also very convenient inside the Food City plaza right in the barbershop, which made it easy to find. If you are looking for someone trustworthy and skilled, I highly recommend this place. Thank you, Max.

The best thing I would like to highlight is their mobile service on those covid pandemic days. They…read morecome to your place and fix your electronic devices. It was a smooth experience and fast. I had them to fix my son's tablet screen. No issues at all.

The response time to get a quote for my I watch to replace the lens took much longer than I thought…read moreit should. Then it came in higher than other locations. The person who was interacting with me, seemed annoyed that I didn't have the watch in front of me and have all the information for the questions he was asking to be able to give a quote. I just really wanted a range. I ended up taking my business somewhere else.

Took my IPhone SE in to get fixed after my daughter dropped it playing POKÉMON! They set me up a…read moretime to come back to pick it up they were a little busy that day. When I arrived I was shown the phone it looked brand new!!! They did a great job and I'm very happy with the customer service. It however does get costly for some phones. But it's easier and cheaper than going through the insurance for me.

Never again--what a nightmare! What was supposed to be a 45-minute repair turned into almost three…read moredays. I had to threaten involving the police just to get my phone back, and even then it functions poorly. While the screen was eventually fixed--at a higher price than originally quoted--I can no longer play music or videos without them breaking up. The screen sometimes scrolls on its own, and the stylus is missing. I'm stuck with this phone until my contract with my provider ends so I can get a replacement. Beyond frustrated!

Quick and easy service! They cleaned my charger port in my iPhone for $20. Cheaper than any other…read moreplace you would go to! Took all 10 minutes. Definitely recommend it.

DO NOT BE DECEIVED BY THE RATINGS -- READ THIS BEFORE GETTING YOUR PHONE REPAIRED…read more There is a promotion encouraging customers to leave five-star reviews in exchange for a new glass screen protector. Keep this in mind when evaluating this business's ratings. Incentivized reviews can make it harder to judge the actual quality of the service. My experience was completely different from what those high ratings might lead you to expect. BEWARE: Undisclosed Aftermarket Screen, Bait-and-Switch Experience, and Zero Accountability I paid for a screen repair at this third-party phone repair vendor inside Walmart without being told beforehand that an aftermarket screen would be installed. After the repair, my phone's display was extremely blurry and caused discomfort to my eyes. I paid to have my phone repaired, yet the screen I received made it difficult and uncomfortable to use. When I raised the issue, the technician apologized and explained that only aftermarket screens were available. He then told me he could order and install a better screen for another $100. His other suggestion was for me to find another repair shop, obtain a quote, and bring it back so he could use that quote to install a better screen. Let that sink in. I had already paid for a repair, yet I was expected to research other shops and negotiate just to get an adequate screen. Why wasn't the screen quality disclosed before the repair? Why was I quoted without being clearly informed of what I was actually getting? Customers deserve to make that decision BEFORE the work is done. The lack of professionalism didn't stop there. I was promised my phone would be ready by 2:00 p.m. and that I'd receive a text message. No text ever came. At 5:00 p.m., I called myself and was casually told my phone was ready. I had to chase them down for information instead of receiving the promised notification. When I sought help, customer service gave me the runaround, explaining that Walmart couldn't help because the shop is a third-party vendor. The business operates inside Walmart, but when something goes wrong, you're left trying to figure everything out yourself. The biggest issue isn't simply that I'm unhappy. It's that I wasn't informed about the screen being installed, received a blurry display that causes eye discomfort, was asked to pay another $100 for a better option, and then struggled to find anyone willing to help resolve the situation. MY ADVICE: Get every detail about the screen, its quality, and the price in writing BEFORE agreeing to any repair. Don't assume you'll receive the quality you expect, and don't assume you'll get meaningful support if something goes wrong. I paid for a repair and expected transparency, a usable phone, and accountability. Instead, I got a poor-quality screen and the responsibility of trying to fix the situation myself. I would not recommend this vendor. Read beyond the star rating and make sure you know exactly what you're paying for before handing over your phone.

AWESOME guy! Met me at Starbucks first thing in the morning to swap out my iPhone screen I cracked…read morethe night before. Highly recommend! :)

Reached out to Mac It Better regarding an iPhone screen repair as I previously had a great…read moreexperience here. This time, not so much. I never even received a response to my inquiry. Oh well, found someone else so it all worked out.

These guys saved my phone! I'm so grateful. Great value, great service, courteous, and got my phone…read moreback fast. Thank You!!

I had my IPad glass replaced. Great service, good prices, they had it done in two hours. I will…read morerecommend everyone to use their services.

The entire process went well from start to finish. They were very helpful and professional.read more

SCAM! Hobi, nice guy but he is a bonafide shady, lazy scammer. I spent $175 on a back-glass…read morereplacement for an iPhone 15 Pro. MORE than the Apple Store out of warranty replacement. Apple does a full replacement as well rather than just the glass back. Hobi did an awful job. When I got the phone back one corner of the glass was clicking in and out of place because he didn't use adhesive the first time to seal it (half of the job btw.) So it was loose and bound to break again. I went back in to watch him do the whole thing properly again, and it took him 5 MINUTES. He initially quoted me for "$220 but I'll do it for $180 as a discount." which I brought down to 160 but after his "extra fees" it still hit 175. I spent $175 on 5 minutes of labor that I HAD TO GO BACK AND MAKE HIM DO AGAIN PROPERLY, for a $15 glass back. He does a great job of ACTING as an honest "I don't want to overcharge my customers" reasonable guy. But, it's all a hoax. Right after he scammed me, I watched him charge a lady $40 to just put on a screen protector and buy a $5 phone case. He also does a "diagnostic" that runs you $55 to basically just open your phone up and clean the ports. Anyone could do that for the first time on their own in less than an hour with a pipe cleaner and microfiber cloth. Save your money, time and mental-wellbeing (main reason I'm writing this) by skipping out on this place. Any other 3rd party repair shop is better than this place. For anyone who decides to go based on the hundreds of fake reviews posted here, I pray for you and hope you read this one.