Went above and beyond on a time sensitive issue. And managed to deliver 2x fully repaired phones in…read morehalf the time. Even with 1x of them being a special order item, she went out of her way to drive just to get the critical part needed to complete the repair (mailing was too long). Great communication and was super easy to work with. Does what's needed to get the job done, plus all around cool person. Do recommend.

My Favorite Place to get my phone repaired! Even investing in this company will get you gains!read more

I record a TON of footage for work and unfortunately, the drive that I store the bulk of it on…read moredecided to completely conk out on me. I have so many video projects that I'm working on that it was such a bummer when it no longer was readable by my computer. I found Tech Boys Patchogue on Yelp and after reading fab reviews about Rich and his team, I sent them a Request a Quote on Yelp. They got back to my super fast and said to come on it to see what they can do. Well, come on in I did and one day later, it was fixed! I was astonished how fast they got it done. They even transferred all my data to a brand new and more robust drive that I sent over to them via next day Prime shipping on Amazon. The prices were reasonable considering the turn around time and the amount of data (nearly 1TB). I'm super glad that small, independent shops like this are still around! I appreciate you guys very much!

I am self employed and very seasonally affected . And now is my season - tax/accounting. I dropped…read moremy pc laptop off, let them know it crashed on a Microsoft update and it would mostly likely be a windows reinstall. John reached out to me when they begin the work to find out what I used the laptop for so he could make sure include those files were included in the back up. Whatever he did, he backed up everything that needed to be. It could be routine to them, but I was very relieved- I dropped off my pc Tuesday, got it back by Thursday. After I picked it up, I downloaded and set up my various software, Restoring my backups.... And it's like nothing ever happened. Laptop closed, dual monitors on, programs up - Ready For Business. I was fully prepared to junk the laptop and just start 2025 over on a newer laptop. That would have really put me behind schedule. I'm very grateful, these guys really helped me out. And their prices are very reasonable. This business pulled through for me!

A laptop I got from a friend was locked. I couldn't open it. I brought it to uBreakiFix. Ray fixed…read moreit the same day and for a very fair price. I was very grateful. It was nice to work with Ray. Richie F

If you need a laptop repaired I would not hesitate giving UBreakIFitit a try. I brought my laptop…read moreto the Port Jefferson location have the fan replaced. I use the laptop for work and could not be without it. They were very helpful and took care of it while I waited (I had bought the new part with me) I want to thank Kevin for his help as he was in the middle of repairing another laptop and stopped what he was doing to fix my laptop so that I would not have to leave it. I also spoke to another customer who needed a laptop screen replaced and she was extremely happy with the repair and the service.

Great experience, the workers were helpful. They fixed my phone quickly with no issues.read more

Tolga (I believe is his name) was extremely helpful and…read moreexpedited my repair and fixed my screen AND frame in just one hour! it was inexpensive, costing less than 300 dollars. thank you!

Had a battery replaced on my timex watch. Was told it would be $35. Kind of expensive but ok. When…read moreshe took off the back she said oh it's a large one and will be $45 = $55.93 with tax. I should have left but just couldnt walk anymore. My watch didnt cost that much. Suggestion: go to a watch kiosk not a phone one. Usually $15. Ripoff.

Had a crazy experience at this kiosk! Owners wife was just terrible! Terrible customer service & I…read morebelieve it's because she didn't want to give me the warranty I was probably owed! All I did is ask her what I had and she accused me of being nasty which I wasn't & I even said I apologized if I came off that way but I wasn't! She went off on I'm not helping you! This was a total scam! I obviously was a repeat customer because she looked me up in her system & found me! Buyer Beware!

My iPhone 13 had a battery life of 83% so I decided to get the battery changed out. I chose you…read morebreak I fix only because I thought that the battery replacement would be cheaper than Apple store. Turned out not to be true, but since I was already there I turned over my device. When I get my 13 back it was malfunctioning in multiple ways and somehow those ways kept getting worse to where it felt like the phone was shitting out on me. I called up the store and explain the issues and was met was surprise. The person said I've never heard of that happening before due to a battery change. they suggested that I bring it in, but since they were the ones who broke it and didn't seem to know what was going on I decided against that. I decided just to get a new iPhone and trade in the 13. The trade-in value on our 13 mini iPhone the time of this writing is $150, however Apple wouldn't give me the $150 because they said that the screen had been replaced. I didn't ask for the screen to be replaced, but a non-OEM screen on my phone may have helped explain some of its crappy behaviors. So it cost me $150 for the new battery, and I'm out $150 for the trade-in For that reason, I'll never use you break I buy again. I thought to take my Xbox is in there to get them clean, however now I'm afraid they'll steal my parts or screw up my device. Amateurs.

Do not use this store. I had a screen replaced through a protection plan I had through Goolge FI…read more The replaced screen failed a couple weeks after - it is now two months later and the screen still has not been replaced. Terrible service. Avoid this store like the plague!

I have known Eric and the guys at Odyssey since they opened. These are great people to do business…read morewith. I have been there many times over the last few years. They have always been friendly, polite, and very professional. They also gave me a lifetime guarantee on any work they did or any phone I bought!!! I don't know any other business that will do that for their customers!!! I have referred at least 10 other people to go there with any cell phone problems, and every one who went there was very happy with their service. It is rare to find this high-quality service and people these days. One personal experience I won't forget was a day I came in with a phone that had suddenly stopped charging. It was a busy afternoon, and Eric looked like he was trying to help a thousand people at once--okay, maybe just six, but still. Phones were ringing, customers had questions, and you could tell the day was hectic. But somehow, he still made time for me like I was the only person in the room. He didn't rush, didn't cut corners--just calmly took care of it and explained everything as he went. He figured out it was just a dirty charging port and fixed it on the spot. No charge, no pressure--just "you're good to go." Honestly, it could've been a chance to sell me something or tack on a service fee, but that's not how they operate. It's the kind of place where you feel like they genuinely want to help, not just make a sale. That's the thing with Odyssey. They're busy, sure, but they never make you feel like a burden. It's rare to walk into a store and feel like someone's actually on your side, but that's how it is here. I don't usually leave reviews, but these guys have earned it. If you need anything phone-related, give them a shot. They've more than earned my business--and my trust.

Moms! Odyssey Phone Repair is your savior…read more When my son dropped his phone, it was unusable. Completely smashed and running very slowly, I feared he couldn't safely handle the phone without cutting himself, nor would he be able to reach me if needed. My first reaction was to consult Apple for a repair, only to be offered an exorbitant quote and a push to get a new phone. Neither of these options was feasible for me, so I sought the help of Odyssey. I was initially wary of receiving help from a third-party phone repair store. Yet, Odyssey gave me quality service at a fraction of Apple's quote! Eric greeted me compassionately and took the time to explain all the issues while reassuring me he would be taking care of it. I was amazed at how he restored the phone to perfection within a few hours. In addition to repairing the broken glass, the phone no longer ran slowly or blacked out on calls! Eric resolved these glitches like magic, a huge relief since I had thought they were means for a new phone. Since coming to Odyssey, we have been free from mechanical or software issues. My son's peers even asked if he had gotten a new phone! Eric effortlessly applied a screen protector for free, an unexpected bonus I greatly appreciated. I'm so glad that I chose Odyssey over other repair shops. Its generosity, fair pricing, and expertise helped me know my son can confidently use his phone again. Odyssey Phone Repair has earned my trust as a 5-star repair shop within Commack's community of mothers. :)

Was having some issues with my personal phone regarding the charging port and having come to this…read moreplace with phones for other people in the past and it being hit or miss, I was a bit skeptical. However, with this visit, I have to say Fix Me Now hit it out of the park. First off, over the phone, they quoted me a price that was much lower thank the competition in Commack. Secondly, when I went in, they found me in their system as having been a repeat customer. Finally, after the work was done to perfection (after about an hour's wait), the phone worked great, the charging port was like new, and they even knocked off $5 off the quoted price for being a repeat customer. Phone is now fully operational thanks to this establishment and given the quality and level of service I received, I'm moving my rating to five stars!

I broke my iPhone 6s Plus screen pretty bad. Came into FixMENow and got it returned brand new with…read morea temper glass screen protector for 140 bucks. I thought it would take a few days but the Han, the guy that works there fixed it in 30 mins! The phones working great! Good quality and service

I dropped my phone in water and was ready to get a new phone, but I went here and told them my…read moreissue. They assured me it happens all the time and gave me a quote which was VERY reasonable. On top of that, Ethan was really nice and helpful! He worked all night to fix my phone even though I wasn't in a rush.

Charged me 150$ to simply replace a missing screw on the hinge! Also, said it would be ready same…read moreday by 6pm, wasn't ready till the following afternoon.