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Costa Mesa, CA

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Mark from cell phone on top of table

I recently ordered the Titus Round blackened cast aluminum side table. It was damaged from the wrapping when I got it home from the store and after putting a cell phone on top of it the black finish came off the top of the table leaving white marks. I used my decorator and she returned it to the store, asking for a manager. The manager was very rude to her and said we would have to pay a fee to order a new one (restocking as we loved the table and did not save the box) and she would not give us a credit to return it! The store did not give the decorator her discount and charged her the full price which had been reduced from $399 to $319.20. Neither she nor I will ever purchase anything from this company again that does not stand by its products and has sells defective merchandise!! BE WARE!!!

$20 dog toy; so cute

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3 years ago

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6 years ago

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6 years ago

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7 years ago

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7 years ago

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7 years ago

Kory was super helpful + attentive! Great customer service!

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6 years ago

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7 years ago

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6 years ago

The customer service was fantastic. I bought two red barstools, and I am so happy of having them

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8 years ago

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Page 2 of 2

Ask the Community - CB2

Review Highlights - CB2

“Kelsie helped me with my purchase and was a delight.”

Mentioned in 3 reviews

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Room & Board

Room & Board

4.0(116 reviews)
2.0 mi
•$$$

TL;DR - I'm a return customer. Bought some bookshelves and was satisfied with the product and…read moredelivery experience. Just bought a couch here. Downside is the pricing but it is reflected in the quality, uniqueness, and customer service. I'm a return customer. I was pretty satisfied with my first experience so I came back again when I needed to further furnish my home. A year ago I ended up buying a couple foshay bookshelves. It was a lengthy process consisting of multiple visits over the course of a month to make sure it was "the one" we wanted for our home. After dropping a pretty penny for them, the shelves arrived after a couple months as expected. Delivery was very professional. There were two movers who moved in the bookshelves and parked them exactly where I wanted. They also ensured the shelves were leveled because our floor was a little uneven. They made sure I was completely satisfied before they left. As they installed the bookshelves, they noticed a defect in one of the shelving units, and went out of their way to report it so a new component could be delivered to my home free of charge. I went back recently to get a sofa. Their website made it very easy for me to map it out in my own home. Their store had the item available for me to see it in person. An assistant was there to give me a variety of fabric colors to consider. Now I'm just waiting for delivery (will update when it comes). The only downside of Room and Board is the pricing. It's a little higher than what you'd expect but it is reflected in the quality and uniqueness of their products and the customer service. I went in with the intention to only buy once so the price was worth it.

I walked in on a Tuesday afternoon. Everyone was out at their desks working on their computers. One…read moreperson said hello. No one got out of their chair to see if I could use any help. Very disappointing. I had bought furniture from them before and had been very happy. no longer.

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Room & Board
Room & Board
Room & Board

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King Living - Permanent elbow hole after 2 weeks.

King Living

3.4(17 reviews)
1.9 mi

Bita at the Costa Mesa store was very helpful and responsive from the first contact through…read morefinalizing the order. She was diligent in locating an accessory in the warehouse to complete our order. The delivery scheduler called promptly, we had no problem getting our preferred delivery date, and delivery staff was communicative throughout. They were friendly, professional and very courteous, taking time to show us how the modular sofa pieces configured. When the promised accessory pack was not in the delivery, delivery staff took the time to make the call, locate it, and have it delivered the next day via UPS. We are very pleased with the quality, style, and value of our Jasper Il sofa. It fits our need for a good-looking, sturdy, comfortable sofa, with versatility for sleeping.

Extremely Disappointing - Misleading Sales Promises and Delivery Delays…read more We purchased nearly $20,000 worth of furniture from King Living after being assured of reliable production and delivery timelines. We were even encouraged to waive our one-week grace/cancellation period with the promise of receiving our furniture earlier. After purchasing, we were encouraged to leave a review, and I initially gave five stars based on the positive sales experience. Only afterward did the problems begin. Delivery was delayed by a month, followed by another two weeks! When I requested cancellation, I was told I had waived my grace period. I feel completely misled by how the delivery promises and cancellation terms were presented. What appeared to be a smooth, trustworthy purchase has turned into an extremely frustrating experience. Very disappointing business practices, especially for a $20,000 purchase. Buyers beware!

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King Living
King Living
King Living - 2 weeks use by a 140 pound person

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2 weeks use by a 140 pound person

The Modern Vault

The Modern Vault

4.2(6 reviews)
4.3 mi
•$

We had the very best shopping experience ever at The Modern Vault. The warm professionalism…read moredisplayed by the owner and team was remarkable. Flawlessly curated and immaculate store. We purchased a George Nelson Omni shelving unit, which required some expertise to re-mount in our home. Shelly made multiple short videos carefully explaining both the dismantling and installation processes for us. We also found a beautifully restored William Hinn chest and were fortunate to receive a wonderful price for it, too. Best of all, we worked out trading in our Edmund Spence chair to them. Remarkable experience, so looking forward to more transactions with this wonderful business of beautifully displayed, quality furnishings. Thanks again to everyone, Bill & Kirk

There's no sign that says where I can and cannot park. I parked outside their store for a quick 5…read moreminutes to drop something off just two doors over. There was no other parking but the spot i parked in, a 20 minute parking spot. When I got back, a blonde woman came out and reprimanded me for parking in front of her store. She said it wasn't fair because "[I don't park down there, so you don't need to park here." She kept repeating that it wasn't fair I chose to park here. I tried explaining myself to her, but she kept talking over me, shaking her head and throwing her hands up in the air defensively. She walked away as I explained that I was only there for a few minutes. I'm sorry, but there were NO signs that said I couldn't park there. If you don't want people parking in front of your store, have a sign that says so, like Subway does. Who knows, maybe I was interested in checking out her store. But because she was pretty rude to me, I definitely won't be.

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The Modern Vault
The Modern Vault
The Modern Vault

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HD Buttercup Outlet - The exterior of our Costa Mesa location

HD Buttercup Outlet

3.5(112 reviews)
2.0 mi
•$$$

I was incredibly impressed with the whole vibe of this location of HD in particular! We have…read moreshopped at both this and the culver location, and even though this was an outlet, it was really, really great. Everything was very clean and organized, and Alan Cole, especially, was incredibly helpful and went above and beyond for us. He was friendly and provided fantastic customer service without being overbearing. Great quality furniture and great deals to be had. Looking forward to our next design project where we can create more magic with the amazing items we got here! Also, the playlist / music in the store was straight fire!! Can't wait to come back. Thanks again for all your help - you've earned some lifelong customers.

Last Tuesday I visited the Los Angeles location of HD Buttercup. Knowing this location was going to…read morebe closing soon with "up to 75% off" I thought it would be interesting to see what's left. Turns out there is A LOT left yet not at the sale prices I was hoping for. Many large items - even at 75% off still priced well above $1,000 per piece. Not staged as beautifully as their LA location for good reason. I will say - as far as store closings go - there wasn't a ridiculous amount of damaged pieces still unreasonably priced like at RH Outlet. Great care is still being taken. Staff is still attentive and welcoming. Place is clean and inspiring. 4 stars for the pricing. Sooo expensive. For these prices, I would rather find a local custom upholsterer for half the price.

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HD Buttercup Outlet - The exterior of our Costa Mesa location

The exterior of our Costa Mesa location

HD Buttercup Outlet - An interior shot of our Costa Mesa location.

An interior shot of our Costa Mesa location.

HD Buttercup Outlet - An interior shot of our Costa Mesa location.

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An interior shot of our Costa Mesa location.

HTGT Furniture - Eileen is incredibly kind and honest! Beautiful stuff!

HTGT Furniture

3.9(36 reviews)
4.4 mi
•$$

What an amazing experience with Elaine and her husband... First, I don't have the knack for…read moreinterior design but Elaine absolutely does! After years of being a TJ Maxx shopper and buying things that didn't work and having them for a short period of time and then buying MORE... I decided to stop in HtgT and I was met with a fantasti,c no nonsense, lovely woman named Elaine. I was so nervous about buying new furniture that I wasn't sure would work (because I don't have the knack) I was probably her most neurotic client ever. She offered to come to my house. It's $1000 dollars and she gives you her ideas and ALL of the $1000 goes toward merchandise. I was to embarrassed to have her over so I videoed my house and sent her the video.....she was so honest and helpful. She is a very REAL person and thankfully she gave me her REAL opinion. She gave me suggestions on how to rearrange things that I had and what she thought would work. I showed her some things in the store that I loved and she went with MY style. Her prices are very good... and her interior design advice (for those of us that can't afford an interior designer) are priceless. If I had hired a designer I would have paid soooooo much more. In the amount that I have spent over and over again at TJ Maxx I ended up with quality pieces that have brought my house up to a level that makes me so HAPPY to have company.... (this coming from the woman that hides in the back of her house when someone knocks because I didn't want anyone to see my house because of my lack of design skills.) She helped with everything from how to make collections on my shelves with things I already had, spacial orientation (who knew), placement to art work, you get what I'm telling you. Give her your budget and she will work with you and start you off slow. She kept telling me, "You don't have to buy this now. You have a great start, just come back when you are ready for another piece and I will work with you." All I can say is that this place is a needle in a haystack. the store is huge with an amazing selection of quality furnishings that will last for many many years. You won't see any advertisement for them and they have been in business for a very long time so that should say it all.

New to the area and in need of new furniture, I came to Yelp to find a furniture shop. I was drawn…read morehere by the large selection of items and it seemed charming and eclectic. Sure enough, I was blown away by the caring nature of the shop owners as well as the unique yet affordable furniture I was able to find here. There are some really great art pieces as well as cute home decor items. The owner walked through the entire store, pulling pieces that matched what I was looking for and really putting in effort to help ensure I left satisfied. I was able to find an amazing dining table with chairs, kitchen stools, and an accent chair. I'll be back for more!

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HTGT Furniture - Living rooms, dining rooms, bedrooms

Living rooms, dining rooms, bedrooms

HTGT Furniture - A favorite of local interior designers and home stagers, HTGT Furniture stocks an eclectic mix of couches, tables, lamps, pai...

A favorite of local interior designers and home stagers, HTGT Furniture stocks an eclectic mix of couches, tables, lamps, pai...

HTGT Furniture - Coastal Art, classy, cool and unique.- 54"-

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Coastal Art, classy, cool and unique.- 54"-

CB2 - homedecor - Updated November 2026

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