Tip: On busy nights/weekends, just walk in and go through the line. Only drive through or order ahead during off hours. This reminds me of when Starbucks went full custom drink order crazy, opened drive through, and order ahead all at once. It's the exact same logistics bottleneck at CAVA. You're waiting for at least 20 to 30 minutes after your expected pickup time in either the drive through or in-store pickup while the walk through line is moving smoothly. The issue is that the small station creates a large bottleneck serving both the drive through and order ahead pickup at once. On to the food. It's delicious! Great ingredients, flavor, and spice. I really enjoyed the spicy lamb and avocado bowl. I'd definitely come back...when it's not busy. read more

CAVA - Spicy Lamb and Avocado - Mediterranean Near Me - Canton, Michigan

At this point I'm not sure if this Cava is worth the trip. The restaurant is really large and accommodates lots of people in a long line, which is great because it seems to always be long. I guess the other patrons are like me and go wishing Cava has what they desire. I read several reviews on other platforms of patrons stating that either their food was mediocre or the restaurant was out of ingredients they ordered. Same as for me on this day. I specifically visited for the garlic chicken bowl, they were out of the garlic and the chicken. I chose substitute items but mentioned to the cashier that my meal was not what I came there for due to the substitutes. As I took out my wallet to pay, she informed me that I could have the bowl for free which was appreciated. Although it wasn't what I wanted to eat, it wasn't bad. The food was fresh, but the portions seems skimpy. If I visit again I will make sure that all of the ingredients that I desire are available before ordering. read more

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Went to CAVA last night for dinner. Never been here before so wasn't sure what to expect. The two girls working the line were friendly and helped answer questions as to what things were etc. we got two BYO bowls and two orders of pita chips which was roughly $32. The girl working the register name Juju was extremely rude. We had to wait for the pita chips as there were none prepared which was totally fine, but standing near the counter waiting I witnessed her continue to be rude to every customer who came through the line. Any question someone asked her she would roll her eyes and give the snarkiest answer. I could visible see other guests also shocked at her responses and demeanor. Once the pita chips were done she walks over with one pack and hands it to me. I politely said we ordered two. She said "two of what???" I said two order of pita chips, to which she turned around, grabbed another pack and handed it to me without saying a word. Over all the food was good, the girls on the line were nice which is why I left the 3 stars but this person really left a bad taste in my mouth for this location. read more

I stopped by Cava for a pickup order and overall, I had a really good experience! I ordered the "build your own bowl" so if anything doesn't hit the mark, it'll be my own fault. I'll admit, I'm normally a pretty plain eater and don't usually pile on sauces. For my bowl, I went with saffron rice, chicken shawarma, corn, broccoli, hummus, and feta dip. The portion of chicken was generous, and everything tasted fresh and flavorful. My total came out to $13.78, which felt very reasonable for the quality and portion size. Next time, I'd definitely load up more on the hummus, it was good, but I don't think they gave me enough! My order was ready quickly for pickup, which was super convenient. Overall, it's nothing I'd write home about, but I did enjoy it and would definitely come back. read more

CAVA - Mediterranean Near Me - Canton, Michigan

I was really really excited to see that there is a CAVA in Michigan now since it was one of my favorite "bowl" places in NYC for a reasonably priced, reasonably healthy, reasonably filling lunch. I went with my typical order today (greens + grains bowl with pretty much every single veggie topping and chicken) and it was around $14 on DoorDash although I'm sure the prices were likely inflated vs in-store. It was fine? Maybe I was blowing it up in my memory ahead of time but I was pretty underwhelmed. The bowl was a decent size but very light on the chicken and the chicken also wasn't as good as I've been used to with Cava before. Probably wouldn't order again but nice to have in the area. read more

CAVA - Greens and grains bowl - Mediterranean Near Me - Canton, Michigan

At first, when seeing the poor reviews for this Cava, I was shocked. Being so excited there's finally one outside of the DMV, I expected the same level of awesome. Well, now I understand why this location is giving Cava a bad name. Things that need improvement: - cleanliness. Tables, floors were quite dirty, at about 5 pm on a weekday. No excuses, there was far too many staff members behind the counter, looking useless. - product availability. Half of the house made lemonades/drinks were completely empty, and several of the toppings for the bowls were also out. Again, this is 5 pm on a weekday, with no line, there was time to prep more veggies. - food. Chicken temp was cool, and bowl could have been more full. It's hard to break into the metro Detroit area with Mediterranean food - we are very spoiled with suburb cuisine in that department. If they make improvements, this Cava location can shine like the others I have frequented. I hope metro Detroiters give them a chance! read more

CAVA - Get the cookies, you won't regret it! - Mediterranean Near Me - Canton, Michigan

idk what is going on here but they don't seem to be training the staff . My food was floating in somekind of sauce I could even really eat. Was gross read more

food: is good when they can provide all the trimings. daily they are always out of one thing or another. guaranteed service: kinda slow or maybe they need some kind of system. like beginning, middle, end not sure about that ambiance: its ok clean all the time. the bigger issue is they are always out of something. today no hummus or taziticky sauce. yesterday the were out of way more. so i thought if i went today i would have luck !!! nope read more

IDK if I just lucked out with the time of day compared to everyone else but I stopped by last week for a late lunch pick up and it was great! It was my first time trying Cava so I downloaded the app to familiarize myself with the menu and placed an order in the parking lot for drive thru pick up for myself and my mom. I had to wait for a bit since I ordered there but I was able to catch up some emails! Pick up at the drive thru was easy at that point, though. I got the garlicy chicken shawarma bowl minus firey broccoli and skhug plus persian cucumbers and feta. It was really good! I also added the cinnamon sugar pita which was reminded me of the elephant ears I used to get at the carnival as a kid. Yum! My mom also really liked her chicken and rice bowl. And for the portion size it was really affordable. Less than $25 for both of us which isn't much more than a trip to McDonald's these days but somewhat healthier. Because I preordered and pick up was so quick I had very little interaction with the staff so I can't speak to any issues there but the food we had was great and we'd definitely visit them again. read more

The only reason this isn't a five star review is because for some reason, they kept the pita chips near the kitchen causing the line to back up and a couple of us had to as for forks because there were none in the dining room. Other than that, the service was decent for a fast-casual restaurant. The food was solid. Got a customized chicken bowl. Being my first visit, I didn't know what to expect. I thoroughly enjoyed it though. I will definitely return. The second one in Michigan just opened. I hope there will be more to come. read more

Went here opening week. So the wait was super long but line moved fairly quickly for the amount of people Food was ok. Got the lamb and rice bowl which tasted alright but on the bland side. Overall probably will visit once the rush dies down a bit. read more

Finally had the chance to try CAVA, only mistake I made was going during the opening week. The Line was huge and it took us an exact hour to get our food. Portions are huge and the food is delicious. Service was great and the crew was very friendly. Only disappointment was the pita chips had way too much salt on them. Loud but great place to enjoy a meal . read more

CAVA - Mediterranean Near Me - Canton, Michigan

We came on a Sunday night at 7:30pm, waited in line for over an hour before we finally got to the front. As we stood in line, I watched how poorly executed the assembly line is. There are 4 stages to ordering: 1) Two employees start the bowl/plate with rice/greens/beans 2) Two-three employees handle meats 3) One employee does all of the toppings/sauces (note the most choices a customer can make) 4) One employee handles check out. The bottleneck of this operation is Stage 3 where only one employee is handling all the toppings/sauces which is the most time consuming stage. The orders were backed up to 8 customers for that stage. There is absolutely no need to have two employees on the first two stages. Another issue causing long wait times is that employees on the assembly line were tasked with refilling their own ingredients, meanwhile since this is an open kitchen--I saw a lot of idling amongst the kitchen staff... these employees should have actively been refilling ingredients for the assembly line so that those workers could keep the line moving. I observed the manager yelling at kitchen staff and yelling at customers -- for what I couldn't hear. The employees never smiled. The self-serve lemonades were empty, tables dirty, and by the time we made it to the front to order, they were out of salad greens. At that point, I was so hungry and upset I walked out without ordering. How does a restaurant run out of a key ingredient needed for most of their menu? Corporate needs to send a team here ASAP - at the bare minimum the manager needs replaced with someone with a business background/degree and some customer experience. I've been to other CAVA locations, and this was such a disappointment. It is alarming that this location has been open for several weeks now and still cannot seem to work through these issues based on other recent reviews. read more

Just went to get a chicken and rice bowl with my family. Was pleasantly surprised by Alli and her attitude was very positive. She was super helpful and gave me some recommendations of what her favorite things were. I will be returning again thanks to Alli and her super friendly demeanor! read more

I've only ever had CAVA in Chicago, so it was nice to see one in Michigan. It looks like this is where the Boston Market was located prior. I've only really ordered the same item but wanted mix it up and go with the Falafel Crunch bowl. Now Im 50/50 on it as I didn't hate it but I also didn't love it, but it was good enough for me to finish as I was incredibly hungry. I opted out of a drink as I had my water in my car but I usually go for a lemonade. The service was decent but it's the same as I would expect at like a chipotle where the staff seem like they really want to keep the line moving and I don't blame them. I know there is another location in Detroit so I'm curious how my experience would go there but I'll check it out. read more

Finally, the first Cava in MI! It was absolutely packed, the staff worked hard to get the line moving. The interior was clean there's lots of seating and bathrooms available. There's pickup/order ahead options available. I did a Build Your Own Bowl, so good. The food and drinks are fantastic, I've always loved how fresh their falafel is. The flavor in CAVA food is unbeatable. Can't recommend enough! read more

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This was SUCH a bad experience. I did digital drive thru and ordered around 8pm. Soonest pick up was 9pm. I arrived at the store at 8:55 and sat in the digital drive thru pick up line for 35 min. When I got my food it was cold, maybe it should be, but the falafel was horrible, actually the worst I have ever tasted. Cold rice? No thanks. The hot mess of a bowl didn't look anything like advertised. There was so little rice, and the falafel was so small I could not find either. My daughter's chicken was also cold in her pita. Just a bad, bad experience. Maybe they are still working out the kinks, but I paid way too much for this mess. read more

CAVA - Mediterranean Near Me - Canton, Michigan

Greta service, Adiela was very helpful and kind! The food is great and the environment is very welcoming.

I don't think I'm being too picky with the complaint that a chicken shawarma bowl should have chicken in it. I tried calling and no answer. We shall see how they correct their mistake. Things are too expensive to let it slide. Bowl is also missing garlic that is a key ingredient and it looks as if they just opened an avocado and tossed it in there. Maybe the rice is supposed to be cold? If so, weird. I'm surprised this place is that popular. I will definitely not be going out of my way to visit again read more

I tried Cava for the first time on Thursday for lunch. Not only was the food amazing, the people were so friendly and hospitable. Can't wait to have lunch there again. read more

This is my first experience at Cava and my last. My experience was disappointing. After ordering the build your bowl and didn't find out the steak is premium which no where on the menu indicated. The girl at the beginning of the line was counting how many arugula leaves in my bowl and as I was pointing to the meat I wanted she told me to put my hand down which maybe that is probably why she didn't tell me the meat I selected was premium because she was too worried about my hand. After everything at $16 later, it's just an average tasting bowls. Don't waste your money. read more

Never got to try it- no one would start my order. Walked in 3:43 pm on a Wednesday-one customer was eating. Five employees behind the counter. One employee making what looked like 5 on line orders. One employee making another employee meal. 3 people standing there, while I- the only customer in line waited. Employees chit chat. Chit chat. I wait. No one says hello. No one says be right with you. Guy at take out window was looking at his phone while carrying on a casual conversation with another employee. Waited several minutes then left without placing an order. Too many choices out there. Completely out of touch which is reflected in the overwhelming negative reviews. Regional manager and unit GM should be dismissed. This is no way to run a business. read more

Went at 11:45 am (they open at 10:45 am). Had to ask someone to wipe tables down as they were not clean. Went to order food and the young kid at the counter seemed not interested to be in a customer facing role and had very low energy. Zero greeting to customers to welcome them in. We ordered and were told there are no cucumbers, no falafel (how can you have a mediterranean place and not have the only vegetarian protein available?) and no roasted sweet potatoes (even though the big digital ads on the screens were all about the roasted white sweet potatoes). Asked the kid to check about the missing ingredients as this was the THIRD time that they have been out these ingredients and at the start of the lunch hour! In the end the bowl os's good with the ingredients they do have but all workers don't seem too happy to be there. Also asked for water and the machines only had fountain drinks and soda water - no regular water. read more

This location has been open for several weeks now and you still have to order your food at least 2 hours ahead of time for pick up. I started ordering pick up because I don't want to wait inside the restaurant for over an hour every time I want to eat there. I really enjoyed the food my first visit, but the last few times I've ordered it's been just ok. I ordered a Harissa Avocado Bowl today, I get home and there's not even any avocado in my bowl at all. If they don't get it together soon, they will be losing a lot of business. read more

Update 8/28/25 After a month and tons of calls i finally got my refund for my order i never received... Tried again. Awful. Ordered lamb meatballs and got chicken. Never again. Stay away. read more

My wife ordered pickup from here tonight. Our order was slated for pickup at 5:15. I got there at 5:17pm and there were three others standing there waiting for their orders. After another five minutes went by, one of the women waiting mentioned to me that her order was supposed to be available at 5:00pm, meaning she'd been waiting there for 22 minutes! The entire time there were no orders placed on the pickup shelf. Only after she got the attention of one of the staff did it then become apparent that her food was sitting in a bag near the window behind the pickup counter that entire time. As for my order, it appears that they did not start it until I mentioned that I was waiting for it and had a 5:15 pick-up. At this point it's almost 5:30. When I finally get the food, I'm given cups for lemonade to fill them myself, but come to see that all of the lemonades are out, the ice machine has no ice, and two of the six sodas are unavailable. At this point it's almost 5:40, and I have to get home before 6:00 and didn't have time to wait for the staff to fill and fix things, so I left without part of what I ordered. Absolutely terrible and beyond frustrating pickup experience. My wife wrote to complain and hopefully get reimbursement for the drinks we didn't receive. This was so disappointing. We love CAVA in general, but this experience was horrible and I doubt we'll give it another chance at this location unless they do so to make it right. The staff were not unkind or anything, but they seem under trained and their systems to prep and deliver food either don't work or are non-existent. The food itself was also not good this time. Big letdown. read more

A very disappointing first experience. I have been to CAVA in other states and this was just not the same, I guess that's what I get for going during their opening week. I got a greens and grains bowl, which was put in a plastic container as it seemed like they ran out of the original CAVA bowls. The portion of food I got was significantly less than what I am used to at CAVA. I got the lamb meatballs which I usually love, but these were sooooo salty. I wanted to get a drink, but they were out of lemonade on the floor. I asked if they had any more and was told everything they have is already out without going back to check. Right after checking out, another worker walks out and refills the lemonade. So frustrating!!! Lastly, I asked for a bag to put all my items in. The worker told me they don't have any when there were clearly bags behind her. I asked a different worker and she gave me a bag. I was so excited to have a CAVA in Michigan but this did not meet the mark. I hope they are able to improve with time. read more

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I live within walking distance from this restaurant but we haven't tried it yet. Today we decided to give it a try at 5:30. Downloaded the app, tried to order a spicy lamb with avacado for me. The app said they did not have cucumber, OK I can adapt. Ordered a steak and feta wrap for my wife and they said they were out. Needless to say we ordered elsewhere and will not even bother with this place again. read more

This is horrible, the worst workers, food is not good, 1 bowl and 1 pita with drinks 40$ and it's all slop and not neat. I wish I could give it 0 stars. read more

food hits every time it's so good. love having one so close to me. manager is nice, the manager keeps the store clean and is very friendly and welcoming. my server/associate Adeila was so kind and funny. portions are also fire #wouldcomeback love this place down read more

I've been multiple times and almost always enjoyed my food. Now as far as the experience, that's a completely different story. The restaurant has never been clean enough to sit down in the dining area. The drinks are always low or completely out. The napkin/straw/cup station is usually a mess and out of stock. The customer service is a real problem! There isn't a single adult working. Everyone seems to be a high school kid without supervision. We have witnessed arguments between coworkers on two different occasions. We have been charged for things that they did not have. They scream and curse in front of guests and never seem to care about professionalism. The customers are treated okay if you don't mind the circus show in the background. I clearly love the food which is why I decided to continuously patronize the restaurant. I now only go to the downtown location. read more

I waited 40 minutes past my pick up time in the digital drive through and no one talked to me or gave me updates and they also ran out of chicken and made my bowl wrong :( read more

The service here is amazing! The general manager, Mo, was working tonight and very understaffed. Him and his team still provide excellent service!! read more

Fairly good food not a terrible price, but why did they put this much sauce on my pita read more

CAVA - Need i say anything? - Mediterranean Near Me - Canton, Michigan

Food is delicious, I get the garlicky chicken bowl with no corn. The pita chips are delicious (you only need one bag). The manager Ashley is phenomenal! Thank you Ashley for the awesome customer service and providing great leadership to your team (it doesn't go unnoticed). Shelley H. read more

Tried CAVA fo rite first time and it was UNREAL. I opted in for a bowl with rice & chicken, and it was a game changer. Their pita chips and hummus is also to die for. read more

Have eaten here twice now, both times walked inside to order to go. Other reviews mentioned cleanliness but I'll be honest I didn't really notice the dining area while I was there. The food is delicious. I've done make your own bowl each time I went, once around 5pm on a weekday and another around 8:30pm on a Saturday, on Sat they were out of one of the dressings but it was almost closing. Line moved reasonably, not super slow but not lightning quick either. I think they're still getting in the groove since opening. Service was good, everyone was polite. read more

These people have no idea what they're doing... 5 people in line took a total of almost 30 minutes!!! Dirty and disgusting with trash all over the floor. Food prep area was a MESS! What kind of imbecile is managing this place?! read more

Attempted to get a bowl a few weeks ago on a Saturday afternoon and the line was to the entrance door. Tried again during the week and I waited for approximately 25 minutes. Multiple people came into the restaurant and asked how low long I had been waiting. Lots of sits but very few people sitting. The restaurant appeared clean. This was my 1st experience at Cava. I enjoyed my take out bowl (steak & chicken) and thought that it was tasty and feeling. The line process was extremely slow and the staff appear indifferent about everything. Can't say that I am willing to go through this again just to get a take out item. read more

I Love CAVA and have been several times in MD. I ordered online and picked up from the driver up window. Positive- no hour long wait. Negative- the serving size was so small it was laughable, they should be ashamed of themselves!! The food was good, just not enough. read more