I'm kinda torn between the 4 and 5! Sometimessss they rice is a lil crunchy and they outta stuff. BUT when it's all there, it's all good! My initial try was with DoorDash as an office order! It was sooo good and i ate it all. I got the splendid greens mixed with rice, chicken, cabbage, romaine, corn and tahini dressing!! I heard they use little spoons on door dash so i picked up my order when i ordered again!! I can't lie there was a significant difference in the amount of food provided!! So every time i go, i pick up now. The office ordered a few times and each DoorDash bowl I've gotten was way smaller than in store pick up!! I haven't tried other things on the menu because this is honestly perfect! Especially when the rice is fresh!! I think i won't go around 230 3 during the week cause that's what i have the issues with my order. read more

Today I ordered from the website for a pick up for 3pm. I arrived after 3, did not see my order, waited in line and then finally went around to ask about the status of my order. The young lady working was polite, apologized and said she was have the man in the back start my order right away. I looked to the back, where she pointed, and the man was on his phone either texting or taking a picture with gloved hands. I asked the young lady if he could change his gloves before making my food because he was touching his phone. The man yelled over the partition "I was already going to change my gloves, you didn't have to say anything." Everyone in line, including myself was surprised and expressed how disrespectful he was. I immediately said to him that I wanted a refund because his attitude was beyond unnecessary and I didn't want anyone making my food angry. I also asked where was the manager with all this going on. And you guessed it...he was the manager. I later learned his name was Ahmad. Ahmad then came out of the kitchen and walked up to me as if to confront me and said he wasn't giving me a refund and I needed to take it up with corporate. As a note, I later learned Cava no longer gives refunds in the store. You must complete a form online to request a refund. Several people in line left because of his poor customer service but the saint of a man behind me, boldly spoke up and asked the man to calm down and even told him not to speak to me like that. Ahmad then stormed back out and snatch the salad the man ordered and threw it away. He told the man he wasn't getting any food today either. Thank goodness for the young ladies working that continued to apologize, made his salad again, and provided me with the names of the manager and district manager. This was the worst experience I've ever had in fast food or in a restaurant period. I walked out upset, with no food and no refund. This was my last time ever giving this location my business. read more

Great restaurant with great food and employees! Had great time here with my build your own bowl. Would recommend this to anyone looking for a healthy, tasty meal! read more

CAVA - Build your own bowl, side pita, soda - Salad Near Me - Atlanta, Georgia

Never on time with online orders, I have nothing bad to say about the food. Love it. But please hire staff or have people working to get things done timely as not everyone has the ability to wait extra 20-30 minutes for staffing issues. If an online order is made or placed & a timing is given for an estimated completion. I assume that 5-10 minutes is a good buffer for wait time. There's no reason we should be waiting an additional 30 minutes for the that to be cranked out. Very inconvenient & wasteful on time. Respectfully, A very high volume customer :) read more

I'm a doo dasher and a assistant manager at a local restaurant. I happen to be picking up an order during lunch and the restaurant was pack. Everyone we're work on my hard (even the general manage). But one lady really impressed me. Her name was Gena. I watched her politely deal with a very stressful moment with a smile the entire time. One gentleman was getting upset thinking he was getting skipped. She descalated the situation and offered him a complimentary drink. Being a manager it is hard to find really good people. She is an asset to your company. And if you don't want her I would gladly take her. read more

So I visited this location on Christmas Eve actually. I originally was going to try this place for the grand opening. I had found something on event bright where it was offering a free meal to try and then I didn't get canceled the day of but the manager was really nice and gave me a little card to get a free meal any other time. So this was the day that I was cashing in card for my free meal. I was a big Zoe's kitchen fan so to know that this place was Mediterranean inspired since they took all the Zoe is over I was excited to try. So when I went inside there wasn't very many people which was great, I wanted to ask questions because I have never been there and I wasn't really sure how it was set up. I got a lackluster greeting. And I let the young lady know that this was my first time here so I wasn't really sure you know how to order. She just looked at me and didn't offer any help. So I said hold on a second and looked at the menu and decided to build my own bowl. I decided to do the greens and grains bowl. I didn't have my glasses on that day so I couldn't really see the different types of lettuce so I asked her what are the types of lettuce you have. Again she just kind a looked at me and I said OK well that looks like arugula and is that one to the right of it spinach and she goes oh yes. So I asked if I was able to mix the two and she did. Didn't became picking migraines and they were two different races to choose from so I asked her opinion on which one she likes better and she was a very helpful so I ended up just getting a saffron rice. From there on I really didn't ask for help anymore because it didn't seem like I was going to get any and I just saw they started choosing items. The second young lady that was putting things in my bowl was a little more helpful than the first so she let me know that I could split my meats so I did up getting the chicken and the spicy lamb meatballs which were both really good. And I ended up asking the second young lady about the different sauces to choose from. All in all my experience inside the store was not very good. But the food once I got home and ate it was amazing. I will definitely go back and have caramel again just not sure if I would go to this particular location. I don't know if it was because it was close to the holiday and they were getting ready to close but I think you should still have a great attitude anytime of the day. And engaging with the customer will get you a long way. read more

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I enjoy the food but the line moves very slowly. If you're in a hurry, try a different option in the area.

ZACK WAS AMAZING ! He went above and beyond to make sure I was satisfied with my order !

Not only did they get my order wrong, but they also gave me a pathetically small amount of food for the amount I paid. I got a greens and grains bowl that had so little greens I could barely see them. There were literally two pickle slices. The whole thing barely even reached halfway in the shallow bowl. On top of that, they added extra items to the order and left others out. They put full scoops of sauce, which meant that the whole thing was absolutely drowning in sauce to the point where it wasn't edible. Just not worth the time or money. I won't be eating Cava again. read more

Inconsistent! Portion size on protein ! I HAVE NeVER had and issue until today . Apparently Larry ) appeared to be the manager) ! He decided that he wasn't choosing customer service today but instead An up charge on about an 1 Oz of chicken of 3.15 !!! As he repeats 3 times to the cashier !!! How petty.... .. please find other ways to control your food cost other than embarrass the customer! read more

CAVA - Receipt for up charge - Salad Near Me - Atlanta, Georgia

I love Cava but this location is the worst I've been to. The lines are always long. If I order it to go, it's never ready at or around the time I selected. I've waited over 30 minutes to get a to go order. They sometimes run out of ingredients early in the day. To go orders are almost always incorrect by one or many ingredients and I make the mistake of not finding that out until I open the container. Not worth whatever you spent on the bowl. Would not recommend this location. read more

I've always loved Mediterranean food, but this takes it to the next level! I love the creativity that they give you to mix & match with flavors. read more

I'm hooked this is my second time this week going this is a custom salad it was so good. Ive been telling everyone about it. The customer service was great even when I went close to closing and it was 1 young lady working the line. I will be back soon. This was at the Cumberland location Atl read more

CAVA - Custom salad - Salad Near Me - Atlanta, Georgia

The lamb bowl is the best! They have good customer service as well. I would have liked to see the food state cleaner and neater though.

I love CAVA! Total upgrade from Zöes. This new location has yet to disappoint me. The employees are always super friendly, & seem like they enjoyed serving customers! I chose the salad bowl option. They also serve pita wraps. My two choices of greens included super greens & splendid greens, for dips I selected red pepper hummus & crazy feta, grilled chicken as protein, & toppings included cabbage, tomato + cucumber, pickled onions, fire-roasted corn, crumbled feta, Persian cucumber, & pita crisps, with tahini caesar dressing! A satisfying & delicious healthy option for lunch or dinner. I am also a customer in CAVAs rewards program, which is a nice bonus! read more

CAVA - Salad Near Me - Atlanta, Georgia

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Service was just as expected. Hopefully the food will not disappoint but I had to make a review before even getting the food. Because the wait is diabolical. If you've got plenty of time to wait then please stop by here. read more

I am currently in store waiting to pick up Food I ordered through the app 51 mins ago, I've seen 4 different lines come past me, no management has reached out or anything, food is great, the wait times and service is terrible read more

Do not place an online order here they never make your food until you physically walk in the restaurant to pick up your order. THEN they start making your order. Then it sits on the counter for another 5 minutes until someone asks you your name read more

I ordered a bowl and they only filled the bowl 1/3. When I asked them to add more food, they had to get a manager and he ARGUED with me while other people walked by with bowls properly filled. When I pointed out the discrepancy, he said "Well the person who made your bowl was properly trained on portion servings". read more

I love Cava but this location is terrible. They are very frequently out of supplies and online ordering is absolutely never ready when going to pick it up. This happens every single time I come and hope they fix it soon. read more

Do not come to this location. The location in Kennesaw is much betterI ordered online at 6:25, didn't get my order until 7:07. While waiting for my order, nobody came to ask for the name for 15 minutes. There's no sense of urgency in any of the workers even though the line was extra long. Also, I ordered the chicken + rightrice bowl, only to find NO chicken. And the bowl was only half filled up as well, see in picture below. Thankfully it was remade with extra chicken added but still, chicken is in the name of the dish. The bathrooms are also very dimly lit which is weird. The napkins weren't properly set up either. The falafel pita is really good though, and I'd be a long time customer if it weren't for the lack of customer service. read more

CAVA - Salad Near Me - Atlanta, Georgia

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This location is always so slow. They have a full make line and I'm currently standing here because they move so slow. No sense of urgency whatsoever. read more

Worst customer service and smallest portion... love cava but won't come to this location no more

I have been a customer at this location for about 5 months, weekly, dinner only. I live Cava! The service had been subpar, frequently out of items, front staff could care less/surly. If there had been another convenient Cava, I would have gone to that one. Not sure what has happened in the past month, but the evening staff has turned over, front staff and kitchen staff appear to communicate better and there is far less "out of x." The evening crew seems to be better staffed/managed. Not perfect but a noticeable difference. Hope the improvements continue and sustain. read more

a few things- I received a greeting walking in and the food was outstanding! read more

LOVE! Busy during lunch but move quick. Online order be ready on time Go there once a week maybe twice

I love the food here only reason it gets two stars. But they are always out of food in the middle of the day. Whenever I order it ahead it's always 15-20 mins past my pickup time. When I don't order online, waiting in line can take 45 minutes bc the employees are just pure lazy and slow, but they are nice. read more

I have to write a review to ensure that whoever runs this place has some way of knowing how it operates regularly. I have been here many times because the food is genuinely good. I am a customer that appreciates good customer service. The crew is very nonchalant and they do not acknowledge arriving customers. It's not necessary, but it is when you have orders ready to be picked up and everyone is just looking at you like they don't know why you're here. This is the most "I just work here" job I've seen in person. Maybe they're not paid enough to have good service and they're probably putting bad juju on the food. Professional tip : place your order to go 30 minutes at least before you arrive. The line moves faster than to go but the line moves slow in general. Maybe chipotle simplified their set up to harness a better experience for the customer. There's a place in our community for these places but can we please appreciate the customers again. read more

Terrible take-out service at the Blackmon drive location. They said my order would be ready for pick up at 5:15. At 5:40 I was finally walking out with my order. There was no one in line dining in. The kitchen is totally disorganized. No one knew what was going on. I won't order again from this location!! read more

Fresh delicious food with super sweet and helpful service by Zach. Nice addition to East Cobb healthy food options.

A healthy alternative to fast food that you can feel good after eating. The menu can be a bit overwhelming, but it's impossible to go wrong. I will say that the staff behind the counter have been either wonderful or pretty awful, but don't let that stop you. Cava over Chipotle (whoops, did I say that?) read more

I'm only giving it 2 stars because the food was very good - had a nice flavor. But the portion size was pathetic. I told the manager (at least she said she was a manager) that they should be embarrassed to have someone come in to pick up such a little bit of food for the amount of money I paid. At least with Chipotle, I can get 2 meals when I order a bowl. Not with this restaurant. If I go back, I will go in to order, see if the portion size is different. I know that Chipotle, with an pickup orders, tends to be smaller when compared to going inside to order. Also, my order was messed up - I'd wanted the dip on the side and I had to ask for the free pita slice. read more

Jamhya was an excellent server. She greeted me with a smile and even though they were out of a few toppings she was kind enough to make up for it by supplementing those for a different topping or sauce on the house. She even let taste a few toppings before deciding to replace it! She really knows how to give costumer service. Cava needs to hire more Jamhyas I would give 5 stars but they were out of my choices but that's not Jamhya fault. read more

STAY AWAY from this location. Love Cava, but the employees here are extremely rude and were "out" of 50% of ingredients. I ended up paying $29 for two bowls and drinks. Basically had rice and roasted veggies. They were out of most of the drinks, avocados, pita chips, roasted veggies only had carrots, falafel balls. disappointed is an understatement. Next time I'll make rice and veggies at home. read more

Horrible parking during busy periods. Less than welcoming staff, no greetings, no thanks, no personality. "Tell us what you want and get out of here." I am not going to spend 20 minutes to find a parking spot, 30 bucks for food and not receive any courtesy or thank you for my business. I ain't goin' back no mo, no mo. read more

1st time visiting today. Food was great and service was quick/helpful with our selections! As Arnold would say, "I'll be back."

I love Cava food but this location is the WORST. It is currently 8pm and they are out of bowls, tzatziki, cucumber/tomato mix, cucumbers, only two kind of greens. Like seriously?! Last time I was here at 7pm they were out of a lot of items as well. Cava is a huge company and this location has been here for a while, this is totally unacceptable. The customers who ordered to-go bowls had to wait 20 additional minutes on their orders that were already late. read more

I have come in twice in the last two weeks just to try the new heavily advertised tahini milkshakes. Both times the shake machine has been down. The lines here are ridiculously long. To wait in the long lines both times, while passing advertisements of the shake on the wall, to hear that they can't make them is really unprofessional and a huge waste of my time. This place needs to at least post a notice on the door saying the machine is down. (I actually love the food here, but the lines and unfriendly staff influences me not visit this location often). read more

Ordered online. Still waiting 15 minutes past time they said it'd be ready. Go somewhere else. Great concept RUINED by poor execution.

Stopped in to pick up supper while in town for work, was looking for something fresh and not in a bun. Mobile ordered, and picked up. This was my first time here and I wasn't sure where to pick up. The guy at the counter was making my bowl when I walked up. He was very nice, had great customer service and was very helpful. Will definitely dine again the next time I'm passing through. Food was fresh and restaurant was clean. read more