Very professionally managed. Clean facility. Good rates. It was a very simple decision to make…read more Good access to hwy too.

In my opinion - This is one of the worst businesses in Reno . The manager is an incompetent rude…read moreindividual who has no regard for customers or really just being a human. They hide costs and fees, they try to purposely make tenants lose their belongings so they can go through them before selling them. Please if you have any choice do not store belongings, if you must do yourself a favor and go somewhere else. This is just one persons opinion - use caution and judge for yourself!! OH YES. ALMOST FORGOT AT MOVE IN THEY OFFER YOU A FREE LOCK FOR A 5 STAR REVIEW SO MOST OF THOSE ARE FALSE ALSO!! FYI YELP!!!

The office work er friendly and ready to answer any questions. It example the different in the…read moresizes and pricing. Every information on the place. Thanks

This storage complex is probably the oldest one I have ever seen. I think it was built at some…read morepoint in the 1980's. That being said it is exteremly well kept, clean and in good overall condition. The staff is very friendly and helpful. The overall experience was great. My only comment is I wish the gate hours were a little more extensive. I think they are probably set the same as the office hours for security reasons.

mr. randall w, is really helpful he answered all our questions it was a great experience. it is a…read more5 star storage unit

Interstate U-Stor at Somerset is hands-down the best storage experience I have ever had. While I…read morewas in the process of moving to Reno, I emailed back and forth with Carlos about pricing and availability with always quick responses and accurate answers. While they did not have a space the size I needed they did provide alternates and the date a unit would be available. Fast forward a few weeks, move to Reno is complete, and I had just spent the week at the lake and did not want to put my boat back at the horrible storage facility I was using, so I decided to drop in and see if they maybe had something. The service that was provided by Homero was amazing and although the space is still to big for me, I rented it on the spot. Clean, secure and exactly what I wanted for my wakeboat. You could tell, based on how Homero helped me, that they truly care about their business and their customers. If you have a boat or an RV you care about, this is the place to rent from.

I live next to this brand-new, well constructed storage facility. Having the pleasure of observing…read moreevery phase of construction, I have acquired comprehensive details regarding this facility. 1) Sturdy units (5'x10') & (10'x10') with tall ceilings, 2) Security oriented (gated access only), 3) Located away from through traffic, yet easy to find, 4) Owned and managed by a reputable business which is well established in our community, 5) Has a well-designed traffic pattern for quick or long visits.

I just toured your facility with security staff and I am fully impressed with the tall fences, the…read moresecurity system and how well kept the property is. I will be moving in the future and I will definitely utilize your facility. Thank you.

All good there, so far! I've had a unit there only for a…read morecouple months, but everybody there that I've had contact with have been very nice, knowledgable and helpful. Looks like the place is well secured and kept up well.

AMAZING customer service. I called soooooo many storage places around town desperate to find a good…read moredeal. Not only did I find that I found one of the BEST customer service experiences I have ever had. Sarah answered all my questions and was so helpful and KIND. Even though they were full at the moment she encouraged me to call back since they did have some move outs pending. I did call back 2 days later and Connie helped me rent a unit right away. Connie was also very helpful and lovely to work with. This place is locally owned and they are not going to raise your rent multiple times like the big name places. I am so thankful that I was able to find this place. Thank you so much to the ladies that work here! You are Appreciated!!!!

Always my first go to when it comes to a storage unit in Reno. Clean units, good prices, great…read morecommunication and their customer service is amazing. They're always super helpful.

This storage is super simple, and great for your money!! Everyone is super nice and kind. Every…read moretime I've come to them with a question or concern, they answer politely and are always very helpful. Great affordable prices! Great for college students!

Good service , good price. Really recommend Nice and clean…read more place I have good experience for easy access. To storage unit

Ellina was super helpful getting us checked in and set up, making the process simple and painless…read more We are looking forward to being here.

NOT TRUTHFUL WITH ME - BAD CUSTOMER EXPERIENCE…read more Unfortunately, I had rated them five stars...until I left after several months. I had been out of the country and, after a long drive home, got home from the airport at 2:00 in the morning. I called Anchor's Office Manager and said, "I know today is the last day of the month, but can you pro-rate me one day so I can come in this weekend?" He said they don't pro-rate charges, but for just one day, they wouldn't charge me if I vacated first thing in the morning. I DID...AND A COUPLE OF DAYS AFTER I LEFT, THEY CHARGED MY CREDIT CARD FOR A FULL MONTH ANYWAY. Had I known they were going to be untruthful, I would have left the car there for the month! Instead, I paid a full month's rent for a vacant spot that they rented out. I asked the Office Manager to email his supervisor's contact information to me, which he agreed to, but never did. THIS LEFT A VERY BAD TASTE IN MY MOUTH. This was a very bad customer experience.

Very helpful and easy to sign up with. Staff is very friendly and made it easy to pick out the…read moreright unit for us.

Most affordable and convenient storage anywhere in Reno! Do not waste time elsewhere. Jamika in the…read morefront office is very friendly and helpful. Move-in and move-out were both seamless. My belongings were secure and I never worried about them during the several months I used Moana Mini Storage. Great prices, great service, great overall experience.

Someone broke into our unit by sawing off the latch and removing our locks. We lost tens of…read morethousands of dollars of camera gear and other high priced items.. While we were moving out someone with an adjacent unit told us that this was his third incident of burglary there. We asked management to review the footage from numerous cameras and they replied, stating that there are 600 people using this storage. We replied that during the incident surely not all 600 were on the premise at that time. Would they please narrow down the people by finding who had signed into the facility during the period right before the burglary and then checking the cameras during that period. They did not show an attitude of helpfulness of doing this. Probably our items are in someone else's storage unit adjacent to ours with no hope of catching the thieves. Why even have cameras then? We are not there anymore and have suffered a devastating loss. To make matters worse I did receive a bill from them after we had moved out, by the end of the month , which I consider extremely poorly done after having lost so much.