Got some nice shoes that were very affordable and comfortable, I had to get a pair that was good…read morefor my heel! Thanks for the help

This is a good place to find shoes for kids. Although sizes are limited, the staff is always happy…read moreto help out. They assisted my little one in sizing her for her next shoe and gave us recommendations on what shoe will work best. We ended up buying a pair of Nikes and she has been very happy with them. Thank you.

Have you ever assumed something your whole life that was completely incorrect? Full disclosure...I…read morealways thought DSW was a women's only shoe store. I thought DSW stood for Designer Shoes for Women. So, when I was in dire need of some new comfortable everyday shoes and my wife said to try DSW, I thought she was poking fun at me. Instead, I found a new place to find shoes! Walking into the store, this place is large...probably a much bigger building than it needs to be, but I'm not complaining as it allowed for nice wide aisles! No more avoiding rubbing ass trying to walk around people like in other 'Sketchy' shoe stores. The men's section is several aisles wide and I found 6-7 pair of shoes to try on. I'm right at the top range of shoe sizes (Mens 13) where it can be difficult to find shoes in all the available styles, but here I had no problem finding 13s. I ended up finding my next everyday pair and enjoyed the ease and selection. The only negatives were...1) The discount shoe area in the back had very few men's selections...but a ton of women's shoes. I did not find anything remotely of interest in the discount racks. 2) I didn't see a worker on the floor and wasn't sure what I was supposed to do after trying on shoes. Like a good soldier, I put everything back where I found it, but I may have been able to leave it out for the workers like at other stores. The only employees I ever saw were manning the checkout counter. Overall, I think the prices and selection were pretty good. I'd definitely they DSW again in the future.

I visited DSW to find some white sandals but had no luck since the fall shoes were already on…read moredisplay. Roseanne was really helpful and even looked in the back to find something for me. She helped me a lot and showed me the clearance shoes which were an additional 60% off the clearance price. Although I did not find what I was looking for, I will definitely be back! Great customer service and shoe selection!

We were just "window" shopping, and exploring the historic downtown Chandler location, Carissa and…read moreher staff were so friendly, we struck up a great conversation and browsed the store, were enticed by some sale prices and each of us gravitated to what caught our attention, I found a wonderful pair of sandals, my friend got a great hat, but mostly it was the friendly and comforting conversation that gave us the "Thrill" as well.

Carissa and her staff are very friendly and helpful! They are very versed on the many different…read morebrands and styles of shoes that they carry. Great place to shop

Love this place, they have great deals and they offer a military discount too!…read morethey have a $24.95 and under section too! Great for men women and kids. The people were very nice and helpful and there is a huge selection for the whole family.

Nice selection for good prices. Christmas shopping was easy to geet done. only problem was, the…read moresizes were incorrect than the box. We caught it before we paid so we were able to leave without issues thanks to the staff.

What is not to love about this local running store! The staff is extremely attentive and listens to…read moreyour needs. They continue to grow the selection of shoes, gear and all the accessories. Make sure to check out all the fuel as they some unique and cleaner options. Logan and his crew are very involved in the community so check out their website and make sure to attend one or all of the events!!

We went here looking for walking/running shoes. I had no idea what I needed, and maybe I just…read moreexpected too much from this visit and needed to consult a podiatrist instead? I did research on reddit and this came up as a recommended store. Awesome. I looked at their website which says they have several steps they do with you. First they evaluate what your need is and the health of your foot, then they put you on this foot scanner, then they analyze the data for recommendations of shoe, then you pick your shoes based on the software data, then you use their treadmill to see how those shoes work. It was a long drive to this place but we were willing to do it because they're doing all this work to figure out your shoe type for you and we're like great. We know nothing about shoes, we'll get some analysis and some advice on what would be best for us as we're going to be spending a lot of time standing, walking and maybe running in them. There was no evaluation of our need. We get on the scanning device which provides more measurements than I could possibly understand along with your shoe size, and the pressure points and good points on your foot. The goal being to try to reduce the red areas or dark purples. The sales person starts bringing me a few pairs of shoes. They're all way too small. Turns out the scanner has me at one and a half shoe sizes too small. So much for the scanner. Another batch of small shoes is brought out that don't fit. Why isn't the sales person getting out the tried and true shoe tree that you put your foot on and adjust the heel and the width to get the correct size already? The other issue I have is there was never any linkage (that I was informed about) between the scanner and all its data and my arch, and my pressure points and the shoes that were being brought to me. Was the sales person just bringing the one size recommendation from the scanner, and none of the other data meant anything? I don't know. Ultimately they didn't have anything in stock that fit me, but one pair I thought might be okay. They didn't have any treadmill to try it out on. They didn't give me analysis like you pronate or whatever. So I don't know what I do foot wise. So you know what I did? I went online and ordered multiple sizes in a crap shoot and hoped one would fit. I found a size that fit this way. I still know nothing about my feet and what I should have bought. Oh well. All this stuff on their website did nothing for me. Take it for what it's worth. That's why I rate it a three. It was no better than walking into a Payless shoes for me or blind shopping on Amazon as no one provided any insight into anything for me. If I find something that seems to feel good, well I guess the shoe is properly doing its job.

My girlfriend purchased a shoe online and once we arrived in the store the shoe was not fitting…read moreright. While figuring this out, Devin was really helpful in finding the insoles that helped with this. Devin was very polite and provided great service. I would highly recommend coming to this famous footwear, especially if Devin is there!

The whole place is covered in mold and water damage. The bathroom was DISGUSTING and ceiling tiles…read morewere on the floor. This is truly the dumpiest Famous Footwear I've ever been to. Never again.

I went here today to return a pair of shoes I bought online. The process was super quick. They just…read moreneeded the receipt or an order number. I really wanted a pair of boots since it's Fall, so I shopped around afterward. They had a decent selection of ankle booties and regular boots. As I walked around, one of the associates asked if I was doing okay and to let her know if I had any questions or need any help. She checked on me again as I walked back around later. I really appreciated that. There were a lot of shoes in the clearance section, but nothing that piqued my interest. I did end up finding a cute pair of ankle booties that fit pretty comfortably. The cashier raved about the Baretraps brand, and said they're very comfortable and that I am going to love them. Reviews like that really help, especially with boots. This location had great customer service, and I would definitely shop here again!

I came in looking for running shoes and tried on a few pairs. I picked one that fit me well and was…read moreon sale. At checkout, the staff signed me up for their rewards to get an extra 15% off. It was great value for the shoes and good service.

It has been several years since my last review and I need to refresh it for 2026: they're still as…read moregood as when I reviewed them previously. I mostly buy shoes here. I use a mix of road and trail shoes and I need "stability" shoes due to my amazing ankles. The young lady who helped me noticed that as soon as I took off my boots, so I figured she'd be helpful. I'm not terribly picky about colors or brands, though I've got some favorites and generally know what I need. I tried on a couple of pairs and purchased some new road shoes during this visit. Simple and fast! (At least one of those describes me.) Can I get shoes cheaper online? Sure. Would I get the same level of service and instant Q&A/ feedback with the opportunity to actually try them on? Not a chance. Should I support a local business? Is that even a question?!? Plus, they have a box where you can donate your old race medals and they get recycled to for a good cause: "Medals4Mettle (M4M) awards medals to kids and adults fighting debilitating diseases and illnesses to spread love, kindness and encouragement. "

The foot dr told me about this place. They watched me walk and were able to recommend some shoes…read morefor me. Very friendly and very knowledgeable.

Secured Sneakers is the best place in AZ to pickup any shoes, staff is super friendly and very…read morewelcoming. They have a whole bunch of variety in sneakers and all of the latest releases they have in store. Exclusive shoes that most stores have never seen, they have on display. Overall 10/10, I will shop here again and I can for sure count on them to acquire any shoe that I need!

I want to Thank Karen Merrell for excellent service, thanks for taking your time to explain the…read moredifference in the changes on the Xelero. Thanks Richard, May and Devin

This business was a life saver for my boss. He was limping around and told me he couldn't hardly…read morestand the pain in both feet and he had blisters all over his feet. He had a crap pair of old Walmart shoes and was not able to get his feet on the sliding shoe due to pain. His only complaint was the price. I told him how much I thought they would be and I was only 50$ shy. After wearing them one week, he's walking without complaint . Week two he was back up a ladder and he's now had them 1 month . All bisters are gone'