Always in and out quickly and professionally. I am not really a big fan of doing my own oil changes on my truck. I know, take my man card away, and if I need an oil change this is the first place I consider. They also give a $5 discount for checking in on Yelp which makes it more affordable than without. I don't wait in the car like some places, but it still is pretty quick. read more

Castrol Premium Lube Express - Shiny seat. - Oil Change Stations Near Me - Reno, Nevada

Good place to get your smog check done. This isn't a fancy place, but it gets the job done. They offer coupons online. They don't take appointments, so bring your patience. I have only ever waited up to 20 minutes for the smog check. I pay my DMV renewal fee while I'm there. Staff is friendly enough. read more

Horrible company Ian has zero compassion for the community just wants to make as much profit as possible and paying the boys he hires the least he can, go ahead and go in there and ask those boys how much they make an hour the company is a joke for the work you have to put in. And they do not care about you're vehicle hiring kids to work on ur car so they can maximize profits read more

Super friendly and helpful and professional! I've been going to Castro Oil for years for my oil changes, at the MaeAnne location and it's always been excellent. This my first time at the Longley location and it was just as great! My splash guard was halfway hanging down and they fixed it free of charge, which took a lot of worry off me. I was long overdue for an oil change and they took very good care of me and my car! I highly recommend them and will always continue to use Castro Oil! read more

I've been going here for years. They're such nice boys. They take care of me. You don't have to wait too long and there's always coupons you could look up on your phone. read more

The most honest place to have your vehicle serviced! They are so respectful when explaining details when you have no idea about cars. I left feeling like I understood. Greatest experience!!!! read more

I've been going here for several years and have had a great experience pretty much every time. I have seen a few employees come and go but most have stayed which says a lot. They won't aggressively up-sell services you don't need but did alert me to a leak I had that went undetected and saved me a huge hassle by going to my mechanic sooner rather than later. They also honor coupons every time I mention one. Highly recommend! read more

During an out of town, business trip, I stopped by to get the oil changed in my pick up truck. Not only did they get me right in, they were prompt in taking care of the service, explaining things and didn't try any hard upsell's. I was quite impressed with how well they worked together and hollered out across the shop to communicate and keep safety as a priority. read more

Called around on a Saturday to see who was open and prices. Two other stores called we're rude and said there busy. This store answered my questions and was polite. The service was good and fair price. read more

This place is close to my work and wanted to get a smog check. Their sign said 10 min smog service. Drove up to the bay and filled out some paperwork. Waited about 30 minutes until someone finally started the smog check. Saw someone else get a smog check before me even though I was the only one at the bay. $30 for the smog check. Little pricey for how long I waited. read more

A+ I've purchased numerous oil changes here over the years. They never disappoint. Fast, friendly, fair prices, occasional coupons and no strong arm up-selling. Thanks! read more

I have been coming here for a few years and have had great service; however, yesterday I came in for an oil change and was swindled into paying $522. It seems like there is new management or something. I made the mistake of calling to check how busy they were, so when I got there they seemed to be waiting for me and knew my name when I got out of my car (I'm guessing because they looked up my info from my phone number). I got out and one of the guys working there handed me a blank form to sign. I asked him why I was signing a blank form and he said, "Don't worry about it. We'll fill it out later." It was definitely suspect but I let it go. About 15 min later a guy comes back with the filters and tells me it's time to update fluids--no estimate or anything, so I thought it was a standard/necessary service. They come back 30 min later telling me I owe over $530 and they took $10 off. I was in shock and asked for an itemized bill and the guy at the desk couldn't explain the charges or give me an itemized bill and got the manager. No one there had the wherewithal to explain how these charges made sense so i just paid the stupid bill in frustration and decided to never come back. I checked the manual when I got home and of course none of the extra maintenance other than the filters was necessary nor will be necessary at any point in the car's lifetime. It was a pretty disappointing experience. read more

Located next door to Devine Automotive, and needed a smog. I use Devine Automotive for my car care. But they do not do offer smog checks to renew car registration. So I checked next door at Castrol to see if I could renew and smog in one stop. The answer - yes. The three stars- there are two smog bays and it still took more than twenty minutes. It's also an extra $10 fee. Staff was nice, not much interaction. TV available in waiting area with just a few seats. Free WiFi was posted, but didn't work. They were fine and handy that day, but I'll stick to my usual place closer to home. read more

The primary business is oil changes etc. I can't tell you how many times I have come in for an oil change and they DO NOT have my oil type. What's up? It's frustrating to have to come back, for customers and the employee. But...the customer service is excellent and the location is convenient. Aaron is an awesome employee. read more

I've lived around the corner from this place for five years and finally tried them out. I would highly recommend them! I went to get my car smogged. I was in and out in less than 15 minutes. Drove up, got out (you can stay in your car right now if you want), they rang me up and I left. It was the quickest service I've ever experienced anywhere in Reno. The staff was super friendly too! Sometimes when you go to just get your car smogged it seems like you get the routine brush off attitude. Not the case here. I'll be going back for oil changes from now on because it was so impressive. read more

I really appreciate these guys! They are always so friendly and efficient, and boy do they get busy! Even when I have to come in on a dreaded Saturday (busiest day), my wait time has always been kept to a minimum. I come here regularly for my oil changes and smog checks. Prices for oil changes are fair, but a little high imho. However, these guys have always been honest and trustworthy in my interactions with them. Nothing has ever been "off" about my car after leaving, no items have ever gone missing, and I have never been threatened with unnecessary extra sales pitches. The lobby is nice and cool, with the usual accouterments: coffee, water, candy machine, tv and magazines. Free wifi, too! Definitely go on a weekday if you can, this place is gangbusters on Saturdays! read more

Great service and fast! Technician Aaron is awesome. He let know the tire pressure in one of tires was a little low. And he gave me a heads up that next oil change I'd be due for a filter replacement. Highly recommend. read more

Fast quick service, clean waiting area. Was greeted by a young man and very courteous. Had smog check done in less than 15 minutes. Will definitely use their services again in the future, plus they are pretty close to my house. I had $25 for the smog test. read more

Went early, I was greeted with a great early morning smile. Jake was helpful and friendly. (I didn't know which kind of synthetic oil my car used) . It was done in a reasonable amount of time. Clean , large, waiting room. They didn't try to add services to my oil change. We WILL be back. read more

Great friendly service. They were super busy so there was a little bit of a wait but it wasn't bad. Fair pricing also for the oil change on my truck. read more

*****Great service**** Great price**** Super fast and efficient !! Even at lunch time only 30 minutes total ! I had dirty air filters which they showed me and replaced at a reasonable price !! Arron and Jarvis are Bad Asses !!!! thanks guys !! Ill be back !! read more

Fast and friendly service!! And the wait was minimal. Will definitely be coming here for all of my future oil changes!

Always super helpful and explain everything they're gonna do before they start I always come here for my trucks services.

These guys are great! Smog & dmv registration, oil checks, trip checks. Very professional & always clear.

Service was quick and there was no wait. The stars are based on the practice of the tech, I have a work van that smogs NO different than any other Chevy or GMC van. It uses the same plug in, takes the same amount of time, and I parked outside. However I was informed that since it was a large vehicle it would be an extra fee. They are already expensive (compared to others in town) but then they can't help themselves when it comes to squeezing every last buck out of you. It's too bad too because it's a clean shop that is conveniently located and says that it's a locally owned business . I have a local business too and try to support others when I can, but will have to go somewhere else for oil changes and smog. read more

I am down with Castro Premium Xpress Lube! These guys do great work! The staff here is professional and get it done! I mean get it done. They are quick on a busy day. Like any other place they do their best when there is a big rush! But the best time usually is 1-4pm after the afternoon rush. I came here around 1pm-130pm and I was the only one in the bay. They just got done with a big rush is what one of the mechanics said. They meet you at the bay doors and ask what you would like done for your vehicle. They ask that you keep the keys in your vehicle so they can drive it in the bay for you while you wait inside but make sure you have a attendant/mechanic come up and have you fill out the paperwork. They need you to sign that before they can do work on your vehicle. The location is very convenient and right next to a 7/11, Wendy's, a car wash and a few other stores. Their wait time can vary. So as I explained earlier it depends on when you go but 1pm-4pm seems to be the best time. It took them about 15-20 minutes to get the whole thing done from start to finish. I did not have to wait very long. Great service, great staff, what else can you ask for? The only real thing I can say that is a con is prices have gone up here for synthetic oil. But other than that great place. I would recommend them. I did read some negative reviews for this place and I hope that they don't try to swindle people. But for the most part they have never done anything wrong to me or my vehicle. I would hope that they pay attention to these reviews because people do read these reviews. I know I do. I definitely read other people's review before I go to any place. But anyways thank you for reading my review. read more

These guys rock. Very efficient and they are very thorough. They don't do anything that you dont ask them too so no random charges. They check the color of all fluids and will recommend services based off the findings. Very good experince read more

I guess you got me there, I could have at least put the correct name down, and yes Castrol Premium Lube Express is the full name of the business. I did not feel I should leave my name, address, and last 4 of my ssn on the intraweb. As for calling to correct the issue; I am almost 2 hours away from your shop, and it would be highly unlikely that you would send the tech all the way to me with some 90 weight oil, a wrench and a steam cleaner to clean up the mess in my driveway. Thanks for the thoughts though. read more

I brought my 2018 Ford Fusion in for its first oil change. The team was very welcoming, humorous and appropriate in their pricing. My oil change was completed in just 20 minutes! No hassling me about other items for my car. Aaron even took the time to show me how to check my oil percentage in my car. Thank you! Definitely coming back! read more

These guys are so down to earth and very efficient at what they do. When I asked for suggestions, they didn't automatically go to the most expensive option, but the best fit. More over, they told me that my filters were dirty and suggested I changed them. I went with their suggestion and when I payed for my service, they had my dirty filters at the desk to show me how dirty they were. I'm glad that there are still honest oil change places out there. Thanks Castrol Premium Express! I'll be back again. read more

You might be able to save a few bucks elsewhere but it will take a lot longer and service won't be nearly as friendly! Comfortable waiting room while you wait. I've been here 2-3x and never waited more than 30 minutes. A few other major chains were taking much longer so I switched! read more

These guys are great - so quick and really friendly. It's right by my house so it's where I stop for my smog check every year. It's nice to be able to pull right up, wait for 5-10 minutes and then be out of there. I've never gotten an oil change or any other service there though. There are always coupons on their website - be sure to print them out and hand them to the technician before they start the service. I wish they were open after 5:00 pm though so I could stop in after work (I swear they used to be?) on the weekdays. read more

I bring my work truck here because it's close and they're fast. I love the Yelp deal where you get a free car wash with an oil change - and the car wash is literally 10 feet away so it's super convenient. The guys are always nice and friendly and work fast to finish my truck. The waiting room is super comfy and warm/cold and their is water and TV while you wait. They always send me coupons and deals for different services. read more

I would say overall the experience was positive. Everyone was very friendly and they promptly took my car in to the bay within moments. I think it's a little pricey for the oil change but online they do offer eight dollars off a synthetic oil change. But even without the coupon been a yelp elite you receive five dollars off with a check in. So either way it's a win win situation. With the oil change and engine filter, it came out to $83.18. read more

This is the most impressive shop I have ever visited. They really care about your vehicle. Dog-friendly, indoor and outdoor waiting area. Ask for Aaron, he is the best !!! read more

Aaron is the best! I've been taking my cars to him for years since he was at the other Castrol location in Carson City. Top notch customer service and thoroughness when inspecting my cars is what keeps me coming back. Thank you all so much! read more

Stoped in to get an oil change prior to hitting the road. The staff was great. They did not try to low ball me or over sale me. They were quick and courteous. If I'm ever in the Reno area needing an oil change again in the future, I will hit them up for sure. read more

Quick and fast. Knew my name when I arrived. Very professional. 100% total inspection. Coupons on site and in the mail.

These guys are bad ass! Best place to go, faster then jiffy, dealer. And take care of you. Was told I didn't need a oil change, for another 1100 miles.. They never tried to sell something I didn't need!! read more

Aaron and Jarvis were awesome, fast, and professional. Very enjoyable experience and will definitely return for future oil changes and smogs. Owner was on site as well, he had a friendly conversation with myself and other customers. On top of the great service, it was a nice local business experience! Supporting Locally owned businesses and families is a movement we can all share in! Thank you to the Castrol Staff! read more