The customer service here is on point. Thank you to the staff for their prompt service every time. Everyone always seems to have a smile. Rather than crawling under my own car I'm happy to pay them to do it and it was inexpensive as well. Always happy to get my cars oil changed here and it never feels like a chore. Thanks again. read more

Stopped by the shop for an oil change and requested a quick diagnostic. The team was both efficient and effective. It was an added bonus that the team included female technicians. Never have I got the pleasure of working with a diverse team when addressing the needs of my car. I will definitely be coming back! read more

The service is so amateur most of the workers are kids I knew I was in the wrong place when I saw their personal cars parked like this

I have been coming here to IL for several years. The service is great, everyone is very friendly, they do good work, and it's very convenient. Today Rachel was the young lady who serviced my vehicle, she was very nice and friendly. I highly recommend IL, thank you. read more

Loose drain plug and missing hardware So I was taking both my Civic and Promaster here. Not anymore. I decided to change the oil myself today in the Civic. I discovered some issues with my car today that I am 99% sure was caused by Instant Lube. -I discovered 50% of my skid plate/cover fasteners were missing. There are different styles under there and it was a variety of them missing so I can't blame Honda for a fault fastner design. -Upon dropping the cover, I discovered quite a bit of oil that leaked into the cover. Then I was able to loosen the drain plug bolt by HAND. Yes, the drain plug bolt was HAND TIGHT and oil was dripping around the threads and onto the cover. -I did return to this location and explained what happened and they refunded my $95ish. I did not expect this refund nor did I ask for it. -The manager did say that the lube tech that did the job no longer worked there. I will no longer be going to the shop. Photo is the top side of my skid plate/cover covered in oil read more

Instant Lube - Top of oil access cover/skid plate covered in oil - Oil Change Stations Near Me - Sparks, Nevada

I typically take all of my vehicles to the dealership to get repairs and maintenance done, but our dealership couldn't get us in for a couple weeks and we really needed an oil change, so following my fellow yelpers, I decided to come here. I pulled up and parked, in a really nice girl actually was making her way to my vehicle, greeted me, and pulled me in the bay immediately to get the service. And then showed me my different options. Unlike the dealership that typically has the car for about 4 hours for an oil change, we were in and out in about 15 minutes!! I figured the price would be a little cheaper, but it's cheaper than what the dealership offers, and you have an array of different oils and synthetics you can choose from with different price points. We just went with the cheapest of all, and I think it was around 85 bucks! Great place to come if I'm in a pinch for time! read more

Instant Lube - Front door - Oil Change Stations Near Me - Sparks, Nevada

I came here based on the reviews and was not disappointed. I did have a mishap with incorrect pricing, however they were quick to admit their mistake and worked to make the pricing correct. I was in and out very quickly with an oil change, tire pressure fill and coolant top off. read more

I was in need of an oil change thank god I found this great establishment! It's an all girl oil change very friendly! And thy dnt try to sell you things that you don't need! I had the pleasure of getting helped by Trish and Rachel and they are great! Make you feel comfortable! Will be back! read more

Super-fast, efficient, and the employees are cheerful and kind. I have all of my vehicles serviced here and have zero complaints. Highly recommend. read more

Fast service, friendly staff, upfront pricing and I actually love that they have a family atmosphere of employees

Very friendly and quick service. However, left the oil drain plug loose that caused a leak everywhere. read more

Instant Lube - Oil leak - Oil Change Stations Near Me - Sparks, Nevada

I don't typically write reviews, but had to for this. This location has always been my go to. Quick in and out compared to other places. However, today's visit relates to taking care of an issue I experienced and discovered later on. The business did not seek to put blame back on me for an error and offered to take care of my vehicle before I even got to that part of my phone call. The owner/employees care about their customers here. If something goes wrong, because no one is perfect, they will fix it. read more

I love this place. They fixed an error jiffy lube made that had caused my car to leak oil. I think they left the wrench in the drain and the stopper became warped... instant lube replaces the plug for free and solved the issue. I will go to no other shop from now on!! Outside waiting only, limited shade but other customers were observing mask rules when I was there. read more

I've been going here for 3 years and have been pleased with service. In April 2024 I went for an oil change and for the first time, they tried to remove my skid plate. I yelled what is he doing?! That's not where the oil filter is! They said sorry he's a new guy. I asked them to make sure the skid plate is secure as it was. The change costs over $200 for a full size truck. When I got home I checked the skid plate to make sure ok. I saw the oil was leaking from the filter and it was covered with dirt and oil. I believe they didn't change the filter although they charged me for it. i don't trust this place anymore. read more

Our first time there, and we were very please. Knowledgeable and friendly employees. We will definitely came back. I recommend them read more

I went here for an oil change on my Kia Seltos and they didn't have the right air filter for it. They told me if I go purchase it at the O'rillys close by that they would give me discount on the service! I did that and when I returned, they said they couldn't give me a discount cause they don't charge for the filter. I mentioned that they told me it would be discounted but they said the only way to get it for less was if I get a less expensive oil! read more

This place is less than 15 minutes away from me so I decided to go here and get oil change yesterday. One on my Toyota Tacoma and one on my Toyota FJ. This place was amazingly fast and the service was extraordinaire. I did not even know that they have military discount nor did I know there was $3 off when you bring your second vehicle on the same day. They automatically added it on my payment before I even asked. I'll surely be back here for oil changes! read more

Instant Lube - Watching my tacoma get an oil change - Oil Change Stations Near Me - Sparks, Nevada

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They were quick, friendly and efficient. Granted, prices have gone up a lot, but much of it beyond their control and still cheaper and quicker than the dealership read more

Very friendly staff and they run through a standardized checklist to make sure they didn't forget anything. They bring the dipstick in to show you the level of the new oil. Upfront pricing, quick service. read more

This was my first time going to Instant Lube for an oil change. I had such a great experience! I pulled up to one of the car bays and a friendly employee greeted me. He asked me what I needed and told me to pull into the bay next door because the car ahead would be leaving in a moment. Once in the bay he had me test out all of lights and had me pop the hood. The guys got to work while I sat in my car. While they worked on the oil change two of the guys wiped down all of my windows and in just a few minutes everything was done! I really appreciate the extra checks that they did for me all while never having to get out of my car! All the guys were so friendly and efficient and I will most definitely be going here moving forward! read more

Me and my parents go to INSTANT LUBE for our Oil changes! And We have always experienced an absolute delight with their customer service! Most of their staff are young! But very helpful and professional! They all work as a team! And that we find awesome! I would definitely recommend this place anytime! 100%! read more

I went today to get my oil change on my 2020 Toyota Tacoma. when shown the dip stick it was half way between the add and full line. I kindl asked for them to fill it. they refused and said half way from add line is full. I'm sorry the add line is a full quart and half way is a half a quart. I also let them know I had it changed 2xs with same requirement 6.2 quarts and it full to add so I believe your sett wasn't correct. but still refused on top of their rates going up dramatically. 105 dollars and I had to go to the auto store buy more oil for a third of what they charge per quart to top off. unbelievable totally unprofessional . they are going down hill. I would avoid this location at all cost plus oil was all over the place underneath causing me to have to use degreaser and power wash. I was livid but held my peace. so read more

Extremely kind, helpful, & respectful experience. Loved the attention to detail and quick service. Checks many things on the car and replaced the air filter too! Was in and out in 20 minutes or so and didn't even have to get out of my car. Highly recc this business and will be back for sure. Great experience!! read more

I've gone to Instant Lube a number of times to get my oil changed. They're close to my home and their service is SUPER quick. No appointment needed, just pull up. I've never had to wait in line. You have the choice of waiting in your car or going inside. When you're with your kiddos etc, sometimes it's easier to just keep everyone in the car while your quick service is being completed. That being said they have a nice little waiting space equip with cold beverages in the fridge and a kuerig with tons of tea or coffee flavors/options. This place gets five stars because of the service. The entire staff is so hospitable. They check multiple things (levels, lights, wipers, vents, etc) while they're doing your service and inform you while you wait. They give you the options fix things if needed (up-sell), but there is no pressure at all. They are informative and patient. They really take the time to make sure you understand your options, pros/cons, and that you are satisfied. My favorite part about this establishment is Raquel and Trish. I love that these two strong beautiful women are rocking it in an often male dominated career. Girl power!!! Thanks for the speedy and outstanding service Raquel & Trish! You go!!! read more

Instant Lube - Oil Change Stations Near Me - Sparks, Nevada

So, mom here. I don't like getting out of my car when I have 4 other bodies to drag out with me. Instant Lube, is my dog. I mean, not like my pet, but like Randy Jackson on American Idol "dog". I digress. I can roll up, without any appointment, and leave within 15 minutes MAX. Voila! New oil change without making me feel guilty for dirty air filters. I promise, I'll change it "next time". Also, no upselling or trying to convince me that I need an extra $100 service. In the end, they printed out a few things that I should take care of, and that was it! Convenience, friendliness and quickness, all in one. Instant Lube, I love you. Side note: Located within Spanish Springs shopping center, off of Los Altos, next to Jack in the Box and KFC, amidst numerous other stores. read more

Took my 2018 Caddy to this place for an oil change. I was in and out in about 10 minutes. There was no wait when I got there. The employees were polite and efficient. You stay in the car while they work on it. They reset the computer. Definitely recommend this place for oil changes. read more

Love coming here for my oil change. I hate going to auto mechanics, waiting over half an hour in the waiting room not knowing what's going on with my car. With instant lube, you can just drive up, stay in your car, get what you need to be done (oil change) and they'll happily top up your tires, windshield fluid and check your air filter. Sometimes I come in here when it's not busy for them to top off my tires if I'm busy to do it myself. Spectacular conversation, speedy service and very convenient! read more

Used these guys for the first time today and they got the job done pretty quick. Just needed an oil change and my vehicle uses fully synthetic only. Their price listing only has 5 options. $119 being the most expensive. I chose the mobil 1 fully synthetic but was told they are out of stock of it. Alittle puzzled how they could be out of stock. So I had to default to the Castrol synthetic. The crew were polite and they seemed to be either high school students doing the work there or very young kids. So far the job only took 15 min and I will change this review If I see any issues. read more

I got my Subaru serviced for an oil change today. I got taken care of instantly. They all had amazing customer service! They checked everything and topped off my windshield wiper fluid! They took care of my tires too. They also cleaned off my windows. I recently went to jiffy lube and they for my other car and regret not coming here sooner! Jiffy lube does not even come close in comparison!! I will definitely be taking all of my cars here and letting my friends know this is the place to go for oil changes!! If I could give them a 10 stars I would!! Thank you!! read more

This was my first time going here for an oil change. I normally take my car to a competitor down the street which is always a hassle overall experience was great! They were very professional and kind! read more

Stopped here on our road trip. Service is excellent they were super fast and friendly! We were going to stop at jiffy lube which charged way more for an oil change and fluid top. Literally took a few minutes. Super happy. read more

I hate going to oil places where there's a long wait, they try to up-sell you on everything and they condescend to women folk. Let me tell you that Instant Lube is NONE of those things and in fact, quite the OPPOSITE! Not only did they finish in about 10 minutes, they were friendly and accommodating. They also let me know about a couple of things to keep an eye on for my car and listed it on the receipt. If you are in Spanish Springs and are in need of an oil change, I highly recommend this place. Also, they have a smog check place right next door. read more

Great fast service. Very friendly. Did not try to up sell. Highly recommend. I was in and out within 15min. Oil change done. Checked coolant,trans fluid, wiper fluid. And even filled up the tires to the correct psi. Thank you! Will definitely be coming back. read more

Just needed a regular oil change, although it was twice more expensive than my previous shop, $51. I was paying $25. It was ok but all were young like in their early 20's, some looks like teenagers. They seemed to have done a good job! read more

Ya, these guys are good. Excellent customer service. Extremely quick service, less than 15 minutes for me. Will be coming back.

I just arrived at 5:09 P.M. to get an oil change. The doors were closed, since it is cold out I figured they were cold, but open. They looked at me and turned the lights out. Their website says that they are open until 5:30 P.M., Google and Yelp have their closing time at 5:30 P.M. I had to work until 5:00 P.M. and hurry through traffic just for this BS! Instant Lube has done oil changes on all 4 of my cars, but not anymore! You lost a customer for life. Additionally if I am asked advice by anyone needing an oil change I will gladly share my experience with them and recommend somewhere else! read more

I took my daughter here for her first oil change in her car. The staff was friendly and even offered us water while we waited in the car. They were super fast with all the service and explained everything to us that they were doing. And even showed us the air filter that was super dirty. Not too expensive for the full service and air filter. It was great we didn't need an appointment and got in pretty quick. They even checked the air in the tires and washed the windows which is a great service. Will defiantly go back. read more

Wrote in my zip code instead on my mileage on the invoice , told me they couldn't fix it so my records look inaccurate now, also it said my oil was full on arrival which I know it wasn't , said they checked my tire pressure which they didn't i have a sensor telling me the psi's on my screen also said they added washer fluid and they did not it's still empty read more

Very professional and efficient. Multiple choices of oil brands for full synthetic. Great waiting area with keurig coffee. Impressive. A little pricey but worth it read more

My wife brought our Corvette and our 1 ton diesel truck in for services and they were super fast and very reasonably priced...we were very pleased with the service! read more