This is an exceptional Air Conditioning company with an exceptional staff and service. Jason…read morecame to our home exactly on time to check our Echobee Thermostat and recalibrate it to set up the correct Temperatures and Humidity because it was sending messages of possible problems with our AC system. However, after checking our AC system and completing preventing maintenance for a really fair fee, Jason concluded that our AC system is in very good condition and it was more Thermostat wrong messaging than the AC system itself. My wife and I were extremely appreciated and happy Jason's professionalism as AC Technician and most of all for his/their honestly. I will definitely recommend this company to anyone, and I will hire them next time to check and do whatever maintenance in our AC system if needed. Thank you, Richmond's Air, for excellent service.

I rarely write reviews, but this situation is a must. Richmond Air installed my new HVAC for my…read moregarage recently and had the best price for the product and skilled install which is critical for performance. As a matter of fact there was a misunderstanding in the quote as I thought it included new ducts, but it did not. But James replaced for free due to the misunderstanding on my part. He did not have to do that because it was my mistake in communication. Prior to that I had 2 other hvac systems installed by another company. So I called that company that did the install to repair one. Within hours of repairing one hvac, the other failed. So I had to wait over the weekend for them to return to fix the hvac and on Monday my schedule. Then I decided to use Richmond Air for the repair. I only would be at my house from 8:30 to 10am due to a departing flight. I called Richmond Air at 7:30 AM on Monday to see if they could send someone to my house within the hour. The owner, James showed up with a staff member. So the other company's staff accidentally let out my Freon. James called the company and explained the mistake for me and arranged for them to replace my Freon for free. That is honestly and great customer service. He could have replaced the Freon and charged me, which is expensive and let me figure out the situation with the other company. So that deserves my business and yours. Trustworthy, competence and great pricing. I hope this review helps you select Richmond Air. I am confident you will be happy with the work and you will feel that you have gotten great value for the service.

I called office at 11:00 on a Saturday. Jay called me back, asked for my address. Jay said he would…read morebe at my house in 30 minutes. Jay was right on time, inspected our unit and repaired in 20 minutes flat. Now, that is GREAT SERVICE! Thanks Jay! I cannot say enough nice things about you and your company!

Jay was amazing, came out and solved our humidity problem with one look after our regular folks had…read morecome out twice and poked the system all over without a resolution. On top of that polite, professional and funny. He showed up almost as soon as I put my phone down and to top it all off offered a reasonable price. Wish there were more tradesmen like him.

Like always in Houston, I was having HVAC issues, and like always, my first call was to Anthony at…read moreH-Town AC Repair. Once again, he went above and beyond. He answered my call well after business hours, had me send him a few pictures of my attic and the problems I was having, and walked me through exactly what was going on and how to fix it. He didn't rush me, didn't try to sell me something I didn't need, and took the time to help me on his own time. My previous review honestly didn't do these guys justice. Anthony saved me a service call, saved me money, and gave me and my wife a piece of mind. It's hard to find companies, like H-Town that genuinely care more about helping people than making a quick buck, but that's exactly what I've experienced every time I've worked with H-Town AC Repair. If you're looking for someone who's honest, knowledgeable, responsive, and willing to go the extra mile, I can't recommend Anthony and H-Town AC Repair enough. They've earned a customer for life.

The manager Anthony was wonderful. I had a lot if questions. He was patient and kind and…read moreknowledgeable because he was a tech before getting promoted to manager.

I appreciated Vixiene's honesty in not trying to get us to buy new AC units to replace our 20 year…read moreold ones. Per our request, he raised our AC units with additional concrete slabs, redid the outside piping and insulation and serviced our AC units. Very happy with his work and would recommend this company for all your AC and HVAC needs!

We had Cool-It install a new HVAC system and are very satisfied with the result. Vixiene…read morediagnosed the problem on a Monday and I had an estimate on Wednesday (it was July - he seemed very busy). After clearing up a few issues, we were having a new unit installed on that Friday. The project went well and I will call Cool-It again in the future.

Daniel, our technician, quickly identified problems in both of our furnaces and repaired them…read moreimmediately. He was thorough, fast and friendly. He arrived at the beginning of the service window we were given and couldn't have been better. We heartily recommend Service Pros.

Service Pros have always been top notch with customer service, communication and professional work…read more I've had systems installed and repair/warranty issues come up and they have always been reliable, and provide great value for the work. Thanks to Daniel and Jennifer for the wonderful service!

My 5 ton A/C condenser unit quit turning on about 3pm. I submitted a request via Yelp for service…read moreand Vish immediately called in less than 5min. Was at my house in 1hr, diagnostic the problem in 30min. Offered a solution as long as the part could be found. Today he secured the part and less than 24hrs later with a capacitor and control board we are back in business. Quality work, price was right(a few dollars less than another quote I received). Responsiveness and knowledge was assuring. Thanks Vish!

Quick service, professional, courteous and very thorough. Walked me through everything. Would…read morerecommend over and over. Fixed my AC up in no time. Thank you !

I was looking for an HVAC company to come out and help with a leaking issue. Conley Cooling and…read moreHeating came out without any issues. Working with Stephanie via Yelp was super easy and fast responses. Thank you, Stephanie. Shawn came out, very professional, knowledgeable, and wasn't looking to make a quick buck and leave. Provided a lot of information for me and was willing to explain my situation as well as provide some good info to bring back to my builder to save money. I don't know any company that is looking out for the little man especially during this economy. Conley Cooling and Heating will be my HVAC company I use for now on and will be suggesting them to my family and friends. Trust me, don't go to big names companies (Moore/Abacus) and so on. Conley is here to help and treat you like family. My condensation lines run across my attic to master bedroom sinks and cause ton of blocks and issues. Shawn was able to provide me estimate and information on terminating it outside instead of a p-trap in the sink which most builders are doing now. Thanks again Shawn (and Stephanie) and will be calling back for my next project!

We had Shawn come out to do an annual maintenance and inspection. He was very thorough and…read moreexplained things in a clear, concise manner that was easy to understand. We have a recent new build (2 years old) home but there were some things the builder should have addressed - little details that eventually costs you money in the long run. Shawn took care of these items without additional charge. He used data and pictures to walk us through what he performed, and told us what items we really needed, no upselling or any hidden/unexpected surprises. It's a rarity to have a company that takes the time to listen and puts the customer first! Shawn is great and we will definitely be using Conley again. Highly recommended!!

This company merged with Cool Air Sam and some other small HVAC service companies in the area…read more Our AC started to fail the night before a summer holiday so we waited until the next morning to call since some of our AC was warranted through Cool Air Sam. I was afraid that my info would have gotten misplaced with the movement and time since the part was replaced (7yrs), but they still had all my info. They were earlier than they initially estimated (a plus in this heat) and identified the issue quickly. In all it took about an hour. The only negative is I tried a few numbers. One said it was not able to accept calls. Another went to an answering service and the person there sounded confused or indifferent. Other than that all was well and the employees of Air Tech were great.

Most of the employees are great and responsive to make the sale. Once you purchase the product and…read morerun into issues, that's when they start giving you the runaround. I've had a few issues with the system that they installed and spoke to Amanda a few days ago to cancel my monthly maintenance subscription. She mentioned she would check with a manager and call me back. She still hasn't called me back to this day so I had to call in to follow up. I spoke to Madison who advised there were no notes left by Amanda. This isn't the first time I've run into this type of issue. Please be sure to do some research on pricing and customer service before making your decision!

Keeping a 20+ year AC system running is definitely not an easy task. Mr. Garrett showed up on…read moretime, diagnosed a couple of different issues, and provided a quote up front. His work was completed fairly quickly, and the electronic invoice was accurate with line-by-line pricing. Having utilized their services before, we're quite happy with Polar Express!

I asked them to check my rental property A/C that was not work properly…read more They stopped by and told me the coil has a leak and nor repairable and they asked for $3,400 to replace it. When I asked about the part number they said we don't know and also they refused to provide labor and materials break down. At the end they charged me $275 for Nothing. I hired another company and after inspection they said the outside condenser was dirty and they clean and serviced the AC and replaced the filter for $190. They're not a honest company and I'll clam this on the contractor license board .

After Harvey we had these folks come out and make sure the units had not been damaged as we failed…read moreto shut the units off when we evacuated. They come every 6 mos. to do a maintenance check up. Each service they arrive on time, they are courteous and consistent with the service person being the same on each occasion. Thus the CS is streamlined. Everybody knows you clean the AC coils in the Fall and the Spring. You buy the can of gunk, spray and wash. Oh wait, everyone knows to turn off breaker and the thermostat, right... that requires reading the instructions on the can. Not mentioning any names on who fails to read instructions. Guests are arriving the following day and they cannot all sleep in the wine chiller. Houston heat is serious, this company responded and resolved the issue with the breaker. Hats off Jason. Trip charge was the least of the stress. Crisis resolved.

Had a technician come out on a Monday to repair/ replace some damaged duct work. Technician said he…read morecould do anything as there was moisture present and we had to call another company to dry everything out. Did that, then attempted for 2 days to get Air express to come back out and fix the ducts so the area would dry out. Absolutely horrible communication, I had to keep calling and calling and they can't give an ETA. Finally they told me he would be here between 5:30pm and 7:30 pm. At 7:45pm, still no call or update. It is now 8:53pm and still no call from anyone. What a joke of a company. Do not call these people, they are incompetent.