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    Caseys

    3.0 (2 reviews)
    Open 5:00 am - 10:00 pm

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    7 months ago

    Clean, fast service. What more can you want when traveling a couple hundred miles? Small selection of local beers.

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    11 months ago

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    AM Express 9 - Beer coolers.

    AM Express 9

    (7 reviews)

    I would give 0 stars if possible. I live around the corner and go to this store every single day;…read moresometimes multiple times a day. I always chat and have small talk and laughs with a couple of the workers. Today I overheard the lady running the cash register telling another customer "Oh we give these to our loyal customers to save money" and proceeds to hand her a card. My only question is what qualifies you as a "loyal customer" these days? I love to support a local business and do so on the daily but to hear this was so distasteful. Won't catch me there again.

    I have been going here for several years and have always had great service. Over the years I've…read morecome to know most of the staff and frequent there often. Even if I am on the other side of town I will wait to get gas at AM EXPRESS and used to refuse going anywhere else. I wanted to support their business here in Bowling Green. There is a game that I was trying to win for several weeks and I would get excited thinking about being able to stop in to play the game hoping to win. The game I was playing is close to the restrooms. The objective of the game is to hold down a button and release it on whatever number prize you want. I was trying to get #1 and #3 both were in clear little boxes and the prize was a one hundred dollar bill. Well last week I had a few dollars on me and to my surprise I WON ON #3 A HUNDRED DOLLARS !!!! I WON. I NEVER WIN ANYTHING.Well the game did not give me my prize. I was so upset and frustrated and I figured if I go up to the counter and ask Prea what I need to do things would be resolved with no problem.She did not know what to tell me and brushed off my concern like I she didn't care.The owner came out from her office and I told her what had happened and she said she didn't know she would have to contact the man who owned the game. I politely said okay and went on to my house.I got in the drive way and said no I am going back. I wrote my name , phone number, as well as the timeframe I played the game and what prize I had one. I thought I would get a call or the owner could view her camera at that time I was there.When I got there to drop off my letter with contact info I looked on the game for a service # and there was none.I am a very passive person and I know it's only $100.00 dollars but a $100.00 is a lot of money to me. I tried to tell myself to let it go.If I went to bingo or the mint gambling hall and I paid to play a game and I won I would expect just like anyone else to get the prize one so it's not okay to me what has happened. I just hope and pray they do the right thing. They have been very good to me for years and I to them. I'm a very loyal customer

    Caseys - servicestations - Updated May 2026

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