from start to finish everything went smoothly, all questions were answered no matter how many calls…read moreor emails you made, always polite and knowledgeable, installation was excellent they made sure to include you in on even a minor change. And the quality of the quartz is beautiful

TASK: Remove existing backsplash and countertop and install a new backsplash and countertop…read more PROBLEM 1: NEITHER THE DEMOLITION CREW NOR THE INSTALLATION CREW WAS RESPONSIBLE FOR PREPPING THE COUNTERTOPS. Nothing was covered. All contents of the drawers were contaminated by demolition materials. In addition, during the demolition, the underlayment of the countertops was damaged. As stated in the contract, this was not to be addressed by Granite and Marble Specialists (GMS). Once the island countertop was removed, you could see that a heavy layer of glue remained on the underlay. The installers said that that was not their responsibility. They installed the countertop over the uneven underlayment of the residual glue. This meant that there were up to 1/2 inch gaps between the counter and the underlayment, stretching a span of 108.5 inches. Over time, this will lead to instability and breakage of the stone. The installers forged ahead and installed the new countertop independent of the gaps. The installers were adamant that they had installed the island countertop to level. RESULT: We had to remove the new countertop and have the surface sanded to level before having them reinstall the countertop. PROBLEM 2: NEITHER THE DEMOLITION CREW NOR THE INSTALLATION CREW WAS RESPONSIBLE FOR PREPPING THE BLACKSPLASH AFTER DEMOLITION. This meant that it was the homeowner's responsibility to install drywall and to make sure that the backsplash was level. The backsplash was 1.5 inches unlevel from one end of the backsplash to the other. Thus, in addition to the provision of drywall because the existing drywall was damaged during demolition, we had to shim the drywall to ensure the backsplash was level for the backsplash installation. RESULT: We had to go buy wood, cut it to the specific dimensions and install the new underlayment for the backsplash. IN SUM: GMS provided what the contract stated, an installed countertop and backsplash. It was not stated in the contract that it be level or that it be level to the degree that it was level prior to the new installation. The installers showed it to be level because the countertop was 108.5 inches long X 46 inches wide X 3cm deep. So, BEWARE. If this is the type of installation you are looking for, this is the organization for you.

Absolutely NO communication regarding why my order was so late, despite me stopping into the…read morelocation to ask. The owner was having foot surgery, and I understand her being out. She has staff and family there that clearly dropped the ball. For such expensive shades, you would think that the customer service would be top notch... It wasn't. I ended up being denied a refund, with excuse after excuse. One star is too many.

Eagle River installed our carpeting last week and they made a stressful task for us into a very…read morepleasant experience. Ann was very easy and helpful every step of the way. Everything was coordinated perfectly. We are very happy with our carpeting. From the installers, movers etc. We will not hesitate to go thru Eagle River again.

From start to finish, Tom was a pleasure to work with. They were incredibly flexible and…read moreaccommodating throughout our project, even as our schedule kept shifting. As new parents navigating a kitchen remodel with a newborn, that patience meant the world to us. They went above and beyond. Truly a family business that treats customers like family AND they had great pricing. Highly recommend!

I contacted Atlantic Tile and Granite for a countertop project and received an initial estimate…read morefrom Tom St. Clair. Before moving forward, I asked several reasonable clarification questions about what was included in the quote, such as removal/disposal, templating, fabrication, delivery, plumbing or appliance reconnection, timeline, etc which was unclear in the quote. Instead of answering those questions, Tom responded in a dismissive and unprofessional way, asking whether I had read the estimate or looked at their website, and saying I could call him if I was "serious about doing business" with them. As a customer, I believe it is completely normal to ask detailed questions before hiring a contractor, especially for a home project involving cost, materials, and installation details. The lack of clear answers and the tone of the response made me lose confidence in moving forward with this company. Based on my experience, I would not recommend this company if you expect clear communication and respectful customer service.

........Just got a kitchen from them Erica is very friendly…read moreand knowledgeable !!!!!!!!!!!!!!!!!

We haven't had the countertops installed yet, but working through the sales the staff has been…read morefantastic; easy to work with, understood our wants and needs, and we're very courteous and confident in their knowledge.

Couldn't be happier with the counter tops! Came in at estimate and promised timeframe. Highly…read morerecommend - also best price in town!

I cannot say enough great things about Seattle Vegas! I had them do our closet island about a year…read moreago and when it came to our kitchen remodel I knew I would be going with them. They do such beautiful work and absolutely love how it's a family business with dad, son, daughter and so in-law. I would recommend them above any other company!! They were on it with everything from ordering to scheduling and installing stress free. If you want your house done right then I would go through them! Thank you!

I had reached out to B&B when a rangetop I purchased was too big for the granite space I had from…read morethe last range. They came in and cut the granite quickly, made sure the dust was contained and removed, and made sure the range top would fit properly. I will leverage them again when the time comes!

We needed a hole drilled into our quartz countertop. We got a quick response and same day,…read moreaffordable work.

Reasonable prices. I picked up a shower door here and it has been rusting from the inside out since…read moreinstalling. I had to caulk it all over to seal it but it was cheap. I like their kitchen counter and cabinet options.

Fairly average and mediocre quality. Eva, Christine, and a hit n miss crew of installers. I only…read moremet Eva once for measurements. She was 30 minutes late for our appointment. My agent and I both had to drive in 50 minutes of traffic. We got to the house on time but had to wait for her. She was pretty cold and spoke just a few words during the meeting. There were some frustrating incidents and arguments during the cabinet installation that could have been completely avoid. Overall I was barely satisfied. I had to push very hard to get some of the quality issues fixed and it involved multiple trips. I will do much more research next time before I pay someone to do any work in my house again.