This is my first Yelp rating ever. I try to give everyone the benefit of the doubt. But, this experience and meal was TERRIBLE! We went to celebrate our son's 21st. He was looking forward to the lasagna his grandmother had been hyping. We had reservations for 6pm on a Friday for 6 people. The restaurant was 1/2 full. They seated us right away in a dark corner under cheap blacklights. It must have been so we didn't notice how dirty it was. The walls are scuffed and filthy like they haven't been washed down or painted in years. They had no table cloths, the silverware was the same quality as the Dollar Tree... no, that insults the Dollar Tree. The floor is gymnasium/hospital vynal squares, dirty and scuffed. Then, we waited. It took 10 minutes to get the drink order. We had three iced teas, one wine, and a coffee. It took 15 minutes to get the drinks and no one had taken our order. When they brought the drinks, the waitress couldn't remember who ordered what. The so-called glass of wine barely reached half full ... $6. The coffee didn't come out until 15 minutes after the other drinks were served. They give you garlic bread at the tables. They cut one 6-inch hogie roll into six, 2" squares (one for each of us). When I questioned the skimpy portion, the waitress said that was all she was allowed to bring for our size table. She said she'd refill it, and to her credit did so. They took our food order around 6:30. I ordered chicken parmesan with stuffed shells, my husband got shrimp and artichoke linguine, two people ordered lasagna, one personal pizza and one shrimp and scallop Alfredo. It took another 40 minutes to get the food. I could have made pasta and pizza from scratch in that time. The pasta tasted like it came from a box. My "chicken parmesean" was the size of my small palm, drowned in sauce. There were only two shells. If I'm being generous, the shells had a tablespoon of cheese in each shell. To get to the chicken I had to wade through the sauce. I gave up and just flipped the chicken over. I didn't see any breading. I asked the waitress who told me that they don't bread their chicken parmesan. Since the breading is where you are supposed to get the parmesan, then, it wasn't labeled correctly. Then, I did something else that I have never done before (I'm 46). I sent my food back and refused to let them re-try. I had zero desire to wait again. This meal was priced at $17. I told them to remove it from the bill. They did. My husband's meal was underseasoned, runny and 95% pasta with 5 shrimp and 1 artichoke heart cut into quarters. This was $15. As I said, we were in a dark corner. My husband couldn't see his plate well. On the third shrimp he got concerned that the temperature was off. So, he got better light and found it was raw. His entire plate was exposed to raw seafood...not sushi. He sent his back and we had them remove it from the bill. My mother-in-law, my husband and I all had salads. They put my mother-in-law's rectangle 8x4 salad plate over her 3" round bread plate. The salad had no tomatoes or croutons. The onion was in a wedge still connected together. There was one weird piece of pepperoni on the side. That salad was $6. The pizza my one son had he didn't like. He's 13... There is no such thing as bad pizza to him. The ONLY positive thing was that my son and mother-in-law enjoyed the lasagna. I will never ever ever or ever take my family there again. Finally, the table behind us said they thought they'd get better sauce from a can. They had come up from Bisbee to celebrate their anniversary. He had also sent his food back and refused to accept a replacement. That was unfortunate for them, but validating for us. We, both tables, explained to the server that we didn't hold her accountable for the failures in the back. She was still in tears because she had wanted us to all enjoy our special evenings. This review doesn't cover everything. I'd like to forget, but now my hubby is nausous. My husband sent the owner an email about this. Next time Mama Louisa's on Craycroft. read more