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    CARSTAR Apland's Auto Body-Medford

    1.0 (1 review)
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    Updated 2 months ago

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    Services - CARSTAR Apland's Auto Body-Medford

    Bumper repair

    Auto frame testing

    Auto steering and suspension repair

    1 More Service

    Rear-end damage

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    11 months ago

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    Victoria S.

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    Star Body Works - NOT A 2017 FORD ESCAPE ECOBOOST SE? HMMM.

    Star Body Works

    (41 reviews)

    Marco and his team were great to work with, and they did a beautiful job on my baby!!!!read more

    Based on my interaction with Star Body Works, I question their ability to repair Teslas at an…read moreaffordable cost. I dinged my rear door a few weeks ago - nothing major, but body work can be expensive. Tesla in the Bay Area gave me an estimate for $4,200. I thought surely the job would be cheaper in Southern Oregon since body shops don't have a captive market like Tesla, and Southern Oregon labor rates should be dramatically lower than the bay area. I guess I was wrong since Star's estimate was 50% more expensive than Tesla San Jose. Why? Star's estimate included significantly more labor hours, including for portions of the car nowhere near the site of the damage. That's a head scratcher. In addition, I suppose it's possible Tesla has access to technologies not available to Star, but this is body work on a rear door we're talking about - nothing requiring exotic technologies. Anyway, lesson learned. I'll take my Tesla down to the bay area for the work with the satisfaction that the work is being done by the manufacturer and I'll save over $2K in the process. Oh, one more thing. Star Body Works posts in public view their labor rates. Bonus points for transparency. That said, they have two sets of published rates - one set of rates for normal cars and one set for "Luxury & EV cars" which are about 35% more expensive than the non-luxury cars. Why? If these cars are more complex Star should simply use more labor hours than the simpler cars. Why charge a substantially higher labor rate for paint, body, mechanical, etc.? This makes no sense. These guys might be great. I'll never know. But if you own a Tesla (or perhaps a "luxury vehicle") you might want to look around for a quality job at competitive rates.

    CARSTAR Apland's Auto Body-Medford - bodyshops - Updated May 2026

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