I stoped at Chicos yesterday as I thought something had put a large scratch on my brand new car of…read moreless than two months (and the first brand new car have ever purchased)! I had tried to rub it off myself with no luck. Matt came out and looked at it - went back out and came back with a rag with something on it and away went the "scratch". He did it with a smile and did not treat me like the idiot I was. I am a newbie to the valley and after sharing this story with multiple friends that have lived here for years, they ALL said "Chicos is the best"! And I now agree. Thank you Chicos and thank you Matt.

too rich for my blood for an oil change - new to area so i phoned around. this place was…read moreoutrageously high

Meticulous to detail! Master to his craft! Salvador will stop at nothing to make sure you are left…read morefeeling fully satisfied. Thank you for the hard work!

From the owner: At Rogue Auto Body, we’re proud to offer expert repairs with fast turnaround. Get a quote today—no…read moreappointment needed. Our highly trained techs use advanced equipment to restore your vehicle with precision and care. Your time matters, and so does your car.

My brand new Tesla was four days old, and had only 500 miles on it. Down in Happy camp, a lady, not…read morelooking what she was doing, backed her giant Nissan Titan Pickup. Right into the front of my vehicle, almost caving in the front end. The vehicle was brought here, because this was the closest Tesla authorized collision center to where the accident happened. The people here at star were great from the very beginning. They saw that I was very upset, and they were patient and they were understanding. We got the vehicle checked in, and they got me into a rental. They had the vehicle almost a month, and with the cost of the repairs, I was worried they were going to total the vehicle. They didn't, because the vehicle was so new and it still had such a high value. They listened to my concerns, and they were very reassuring. I didn't have to do anything. All of the paperwork went through my insurance company, USAA, which went onto the other person's insurance company. The entire time they had my vehicle, they kept me in the loop as to what was going on. If I had any questions, I could call. I spoke to Jared a few times, and he always had the answers to my questions. At the end of September, my vehicle was ready. I brought my rental from Sacramento back up to Medford, dropped it off, and they brought me my Tesla. It almost looks better than when I got it off of the showroom floor. They did an excellent job, the vehicle looks and runs great. I finally got to meet Jared in person. He explained everything that happened, and gave me all of the paperwork I needed so I can file a diminished value claim for my vehicle against the other person's insurance. From Medford, I took off on a one week almost 2000 mile road trip, and the vehicle is just handling absolutely amazingly. Thank you so much to star for getting me back on the road, for being reassuring when I had any questions, and then just keeping me in the loop the entire time. I can see why they are a Tesla authorized collision center.

Marco and his team were great to work with, and they did a beautiful job on my baby!!!!read more

Honestly one the best experiences I've ever had with an auto body shop and let me tell you, I've…read morehad a few! This was my first time dealing with Lithia Body and Paint being new to the Medford area. I had actually originally planned on going to a different body shop, not yet knowing about Lithia. I decided to shop around and I'm glad I did! I walked in to Lithia and was met by the Assistant Manager, Jeff. I told him that I needed repairs to my truck but it was an unusual request as I had some aftermarket parts I wanted installed instead of OE parts. Jeff said no problem we can handle all of it. I had an aftermarket bumper and headlights installed on top of the general body work that needed to be done as well. Lithia dealt with the insurance and made it very easy on me! When finished, the truck looked perfect. Paint was great, truck was vacuumed and detailed. Some of the best customer service and best work I have ever had when dealing with a body shop. STRONGLY RECOMMEND!

My car was damaged due to high winds in early January…read more Insurance company offered 'Star' or 'Lithia' to do the repair work. Got estimate at Star of $5000 & $4000 from Lithia so decided to help my insuarnce company by choosing Lithia. After keeping my car for a week it turned out that they missed MANY of the scratches and I had to go back. They now held my vehicle for ANOTHER solid week & yesterday I had to point out that they STILL missed some of the scratches. I haven't been able to recover my vehicle yet. It is now nearing the end of April. Hindsight being 20/20 I will use Star or another body shop in the future.

I just got my car and they did an excellent job very quick process very good quality and very fast…read moreI'm amazed and their customer service and they work with all insurance I will recommend anyone you'd be amazed like me good job EZ Mike's

Mark the painter still hasn't learned how to paint. That guy…read morewill paint over anything. They did a half ass job on my classic truck, have to blast it and start over. Lonnys to old to give a shit anymore. If I was able to I'd give him 0 stars.

I am so impressed with the work Lonnie and the guys did on my car! I called to ask for an estimated…read moreprice and unlike other places he gave me a good price range over the phone. Then I just stopped by a couple days later and met Lonnie who gladly gave me a VERY nice quote and said it would take no longer than a day and got me in 2 days from when I got my estimate! I picked my car up when he called about 8 hours after I dropped her off (great timing) and I was so impressed! It looked like nothing ever happened to my car! I loved it and will definitely be coming back and spreading the word! You rock lonnies!

Great personnel and service. Terrific work at a fair price. They also have an auto repair service…read moreon the same lot. My family has used both the body shop and the engine repair shop. We found both quite a find. Highly recommend both.

Thank you Chuck, Charles, and Charlie at North Main Body Shop in Ashland. My car looks incredible!…read more Their professionalism, attention to detail, and outstanding customer service set them apart. They delivered top-notch quality work, and finished the repairs quickly without cutting corners. The pricing was fair, and the care they showed for my car was exceptional. It's rare to find a team as dedicated, honest, and skilled as they are. If you're looking for a trustworthy body shop, this is the place--highly recommended!

I have had a few accidents (unfortunately, but not all my fault) over the years. And I always take…read moremy car to Apland's. They have always taken great car of me and my cars. They go above and beyond what they need to do, surpassing what is required of them - because whether or not I notice they are dedicated to doing the job right. They also deal with the insurance companies on my behalf, and take care of the claims process, so I don't have to waste my time.

I got into a crash at the end of July. It wasn't anything crazy just cosmetic. We went through…read moreinsurance and this was one of the recommended shops. In the years prior my family has had good experiences here so we went with it assuming there would be no issues. We dropped the car off mid august with the understanding that they had the parts, would give us updates on the vehicle Tuesday's and Thursday's, and that it would be about two weeks before we had it back. The goal was for us to not have the vehicle totaled out and we had explained that to them and they were willing to work with us if it were to get close to that. After about three weeks of hearing absolutely nothing from them, we found out from our insurance that the car was being totaled instead of being fixed. The same day we found that out we received a call from the tow truck company who was going to be taking the car to see if we had cleaned it out yet. So we rushed down there under the impression that it was going to be towed that afternoon, but instead later found out that the people at the shop told the tow company that we had not cleaned out the car yet. After we had already been there and specifically told them it was empty and handed the keys in. Which led to the process of it being totaled taking even longer because of them not being honest. We had also found out that the main guy who was on my car just never filed the paperwork for the total process which is why it took so long to be processed. I absolutely do not recommend going here they are not professional at all, drag things on way longer than necessary, and have absolutely no communication with the customer.

Jeff, you did my girl wrong, and it's not ok to take advantage of females. Imagine if she didn't…read morehave me to talk "tech" with you. Hate to say it, but the guys a hack as a mechanic. He might be a good motorcycle painter, I have no idea, because we didn't need a motorcycle painted. But, he doesn't know what a crankshaft pulley is, or how to work a floor jack to support an engine when you remove the side motor mount to swap a serp belt on a Honda in the driveway... He's just trying to get the trip charge and diag fee. I waited a few years before posting this, so if you can believe it, this is my more thoughtful, peaceful review trying to stick to the facts, and leave emotion out. The ones I started typing two years ago were more scathing. Want more details? Read on.... My girl's car broke down near Medford. Symptoms were a loud noise like a screeching belt, and smoke from under the hood, and a bunch of lights came on on the dash. I'm a shadetree mechanic, but I was in Florida, unable to help, so I went to work trying to find a competent mechanic. Obviously I knew it was a serp belt related issue. I called him, and he talked a great game on the phone! We discussed that it could be as simple as a bad belt, or possibly one of the accessories (Alt, PS pump, water pump or tensioner) locked up causing the issue. I understood. Of course, Honda has the serpentine belt setup where you have to remove the motor mount to install a new belt, and I get it. We discussed this (because I brought it up), and he said it wouldn't be a problem. He said there was a charge to come out and look (maybe $240? - some of that for travel expense), and then he could give us a more detailed estimate once he got his hands on it. He confirmed he has lots of parts suppliers so once he got it diagnoses, he should be able to get 'normal' parts same day. I get it, you don't know what you've got until you get into it. I gave the green light for the diag, and asked him to call me when he got there so I can make the call. Long story short, he came out, cut the serp belt with a knife (he didn't think of cutting it off - I had to ask him to do it), spun the acessories, and said he didn't feel any issues with the accessories, but he couldn't be sure there was not a problem with them (fair). After cutting the belt he said the Alt, water pump, and PS pump turned easily, and the tensioner had a little play but he didn't think it was a major issue.Where I knew he was a hack, is he said he thought the issue was the oil pump pulley. Reason being, it was the only pulley he couldn't turn by hand. I was like.... "Do you mean the ... CRANKSHAFT?". He's like, yeah, the one that drives the oil pump. Still thinking he's competent, I asked him if it would turn with a socket, and if it turned smoothly.. He's like "I don't know I tried to turn it by hand.. Lemme try with a socket". He said "yeah, the oil pump pulley does turn with a socket... ". I'm like "Is it turning smoothly, or does it feel 'chunky'?" (I've figured out he's clueless, so I'm treating him like a 10 year old with a ratchet..) He says it turns smoothly.... That's when he told my girl he wouldn't be able to put it back together because he'll need a lift to install a new belt on account of the engine mount.... Man, I could do that **** on my back in the driveway with a $20 Harbor freight bottle jack! If I wasn't thousands of miles away... He recommended she have the car towed to his "friend" that has a full shop with a lift to install the belt. Yeah, no thanks. So, He understood the job clearly, We discussed the specific issue of needing to remove the motor mount to install a new belt, and that was the reason he gave for not being able to do anything more than cutting the belt off with a darn knife and spinning the pulleys by hand. NOT TO MENTION, HE DOESN"T SEEM TO KNOW WHAT A CRANK PULLEY IS. To his credit, he was extremely effective at confirming what I told him on the phone, and making sure that my girl's car was LESS able to move under it's own power than when he arrived, and fleecing her out of a few hundred bucks. I bet he gets a lot of "trip charges" and his friend with a real shop gets plenty of referrals. I've worked in the auto industry off and on for many years, and every painter I've ever met ain't right in the head. I think it's all the fumes. This one's no different. Total joker. If anyone really understands how to wrench, I expect all the things I've said will be a fun comical read. For us, it was just a waste of time and money. That's why I never trusted mobile mechanics. There's a reason they don't have a physical shop. I was going to let it go, but my girl asked me to post a review because she said I write good reviews, and she was worried other females might get taken for the same ride. The summation of this saga was we got the car towed ($$$) to another mechanic, who put a new serp belt on the car, and it drove 4000 miles to FL with no more issues....

Very quick arrival very knowledgeable and works with you! I'm so glad to have had the opportunity…read moreto go through wecome2u road service fixed my problems and had me on my way in 30 minutes or less thanks Jeff .