Nick at the front desk, John and Tom, the General Manager were extremely professional and…read moreknowlegable as they took care of my new car in a fender bender. They were extremely helpful and knowledgeable in getting my car back on the road with timely and proffesional service. I would highly recommend them for all your auto body needs

My insurance company sent my daughter's car to Tom & Ed's for repair. They started pressuring her…read moreto come in to the shop to approve the work before the insurance company had approved it (which might have made her responsible for more than her deductible). They then lied to her about not needing insurance approval. They also lied about what they were having her sign. I'm the policyholder (and an insurance defense attorney), so I asked them to send me the form, and they refused to do so. Instead, they refused to work on the car altogether and insisted that the car be taken to another shop. Which I was more than happy to do! Very shady behavior.

Unfortunately, I've had the pleasure of going here multiple times throughout the years: (rear-ended…read moretwice, wind damage, total-loss) and every time, the staff has been genuine, knowledgeable, attentive, responsive, and fair w/ questions, pricing, and timeliness. As long as I live in the Region, and have need of auto-body repairs (damage and/or paint), those dollars will go to this shop.

Great local business, fast and excellent work done by their professional and courteous staff. Would…read morerecommend! If I could give more than 5 Stars I would.

George and his team at caliber collision were amazing. They were able to get my car into their shop…read morequickly and did exceptional work. They worked directly with my insurance company to obtain any additional cost and had my car completed in a timely manner. They also guided me get a rental car company that delivered my rental car directly to their shop and it was ready for me when I dropped my car off. If I could give these guys 10 stars I would and would recommend them to any of my friends and family..

From the owner: Caliber Collision is your trusted choice for auto body repair in Crown Point, IN. Recognized as an…read moreI-CAR Gold Class facility and one of Forbes' Best Large Employers, our certified technicians use state-of-the-art equipment to restore your vehicle quickly and safely. Conveniently located at 1018 E Summit St, Crown Point, IN 46307 off S Indiana Ave near I-65--just minutes from Lake County Fairgrounds and Historic Crown Point Square--we handle everything from minor dent removal to major collision repair. Backed by a limited lifetime warranty and flexible payment options, we proudly serve Cedar Lake, Merrillville, Winfield, Lowell, and Schererville. Trust Caliber to Restore the Rhythm of Your Life®.

I just want to send a huge thank you to Bob. My daughter was hit from behind while traveling home…read morefrom college in Virginia. Her car was not drivable home to Chicago. After calling 3 other local body shops, 2 of whom never even answered their phones, I called CDE. Bob was calm and promised me he would take care of my daughter. He removed the portion of her rear bumper that was on the ground and cut off her exhaust where it was smashed in. He calmed her down, gave her a bottle of water and got my daughter back on the road home so her car could be fixed locally. Bob, thank you from the bottom of my heart for taking care of my girl. Sincerely, Sherry Shea

I came to this place because of the great reviews on google. HUGE MISTAKE. CDE crown point…read moreCOMPLETELY RUINED my NEW car. I would NEVER recommend them. Bob and Dave were AWFUL to work with. They knew and admitted to messing up my car, but wouldn't admit it to my insurance company. After they were supposed to fix their mistakes, I feel they purposely started messing with my car. There were new scratches, noises, dings on window, white paint (my car is black), extremely noticeable swirls on my ENTIRE car. My tinted windows were ruined. THEY DID A HORRIBLE JOB ON MY CAR. ABSOLUTELY HORRIBLE. Now I'm stuck trying to find someone to fix their damage and paying for a rental since they maxed out mine.

My 2017 Chevy Silverado was involved in an accident and had major damage. Hirata's was recommended…read moreand I could not be happier. Dave's employees are the best I have ever dealt with. They are masters when it comes to auto damage. When I picked up my truck it looked like it just rolled out of the showroom floor. Brad Borys

I accidentally scraped my Toyota Highlander pulling into the garage. I took it to Hiratas Body…read moreShop in Lowell and I can't believe what a great job they did! My car looks brand new! I never write reviews but I have to give Dave Hirata pat on the back for this. Great job!

Discerning clients, look no further!…read more Tim Creed is the absolute best-- he will under promise and over deliver every time. If Tim says it will be done, trust him. If he says it might not be done, it still mostly likely will. He is a man of his word, who works hard and takes pride in both the final outcome and his client relationships-- what more could you ask for? I had done copious research before entrusting my car to Tim. I had spoken with multiple competitors, suppliers (of reconditioned and OEM parts), and friends who had recently had repair work done. Through this process, I have learned more about auto body repair than I ever expected to know. And I can say with certainty that my family and I (with four cars in our household) will only work with Tim going forward. I picked up my car today, with replaced bumper cover, grille and parking sensor. I could not be happier with the end result. The car was clearly worked on with care-- and returned clean, inside and out. The process from beginning to end was seamless, with Tim navigating the repairs and Linda (the CFO) as the primary touch point. There was never a moment in which I suspected that my car had been forgotten about or was lingering too long at any point in the process. All of the work was completed within 3 days of drop-off, even though a supplement was needed from insurance (upon discovering further damage). Thank you, Tim-- you really are the best! We will see you again, I'm sure.

Great Service, repaired my vehicle 2 weeks sooner than the projected date. Steve was a great help!read more

I've been meaning for awhile to review this local business as I had great, honest service there in…read morethe past year. It's a one man shop that's a hidden gem in Crown Point. I literally mean hidden as you may need a GPS to find it although it's just east of the downtown Square. The prices are great, but the work is also excellent. I sense that this is a labor of love for the owner.

Wonderful staff! Extremely helpful and it doesn't hurt that the manager was looking like a snack!…read moreWill def return for all of my future body needs....

I took my 2020 Hyundai Sport for body repairs. My car looks like it just came off a Show Room…read moreFloor. Their work is Superb, the work was done in the time that was told to me. I will always take my car to Tom and Ed's if I need anymore body work done. The young ladies that are in the office are very pleasant, it was nice to work with them. If you have any car body work that you need done, I would highly recommend them.

I highly recommend the Southend Body Shop. I recently had a small fender bender in a parking lot;…read morenothing huge but still a noticeable dent I wanted fixed. The owner, Joe, reviewed the damage and said it was not a difficult job. We scheduled a time to bring the car in. I brought it in on a Monday and, as promised, he had it ready by Thursday. I could not be happier with the service and the quality of work. I tried a couple of other shops before going to Southend Body, and the service representatives (not the owner or the person doing the work) all said both doors needed to be replaced as well as the front bumper, and they wanted to charge me five times what Joe charged. It was only a small dent, the kind high school students back in the day fixed in a basic auto repair class. Nice work.

My car was involved in a fender bender and I couldn't be more satisfied in the job Joe and Chris…read moredid. My car looked brand new again and the paint job was beautiful! Once the part was in it took two days to fix! Was super excited to have my car back quickly. I would highly recommend South End Body Shop for any repairs. Yvette F.

We highly recommend this body shop! Our truck was rear ended…read moreand had a lot of damage to the bumper and trailer hitch. They were professional and extremely helpful throughout the whole experience. The work they performed turned out beautifully.

They were helpful and had me come back to show and explain more damage I thought. They were able…read moreto complete my car sooner! They cleaned inside and out. My car never looked that good in a long time!