Clear communication and a great, fair price. The other big glass replacement companies state that…read morethey need to do recalibration, but Mr Glass said they only need to do recalibration if there is an error after the windshield replacement. I would definitely use them again.

I wish I could give a 4.75 stars. The service quality was excellent and they worked efficiently. We…read morescheduled an afternoon service window, but then during the window, they called to state they wouldn't be able to make it. However, after discussing the rain forecast and my work schedule, they ended up coming out the same day we scheduled in the early evening. It was frustrating for about an hour, but it all worked out.

I had an appointment for 8 on a Saturday. I was late so I am sure that is why he took another car…read morefirst. But he took my vehicle in the back right away and started to work on it. It is a lot more labor intensive than I thought. It took about an hour and a half, but he was courteous and told me everything that was going on and gave me updates as to the progress. Great experience by a true professional.

From the owner: Quality Auto Glass Repair and Replacement, Free Mobile Service. Call for a Competitive Quote!As a…read moreleader in the Auto Glass Replacement industry, Glass America upholds the highest levels of quality craftsmanship, and consistently maintains a proven track record for excellent customer service. Glass America is one of the largest independently-owned automobile glass replacement and repair companies in the country. We offer a complete line of auto glass repair and replacement services for vehicles all years, all makes and models, foreign and domestic, commercial or passenger vehicles. All technicians are certified by Sika Adhesive Systems and LYNX Services. All auto glass installations and workmanship will meet or exceed the AGRSS Standards, and have a national lifetime warranty. At Glass America we use only the best quality replacement glass manufactured by only Original Equipment Manufacturers (OEM). "Quality means safety, and safety means everything.

Very satisfied with both the trip to my office to try to repair the chip (an incredibly reasonable…read more$65) before it starred (Tracey) and the in-shop replacement of the windshield by Walter (insurance deductible only). Discovered in the middle of a snowstorm five days later that my windshield wipers didn't work. I took the car back and it was fixed in FIVE MINUTES! Unfortunately I did have to schedule an appointment but warranty covered the cost.

If I could give it 0 stars I would. Horrible service! I'm now on my third visit to this location…read more 1st time they tried installing an aftermarket windshield and couldn't recalibrate it so they had to order an original glass. Original glass came and they broke the bracket on my second visit. The 3rd visit was told to be 1.5 hours. 3 hours later I'm still here and they have no idea how much more time I need to wait. No sense of urgency from anyone. Apparently my time isn't important. They do a horrible job communicating with customers. They're not transparent about anything. This place blows! Avoid at ALL costs!!

I know it's long but please read don't want this happening to anyone else!!!!!!!…read more Here is my experience with final touch collision I was recommended to them don't get me wrong they have good work but from my experience I wouldn't recommend anyone to go to them I dropped my car off March 12th, 2024 and got a rental the same day the young lady who damaged my car her insurance was paying to get my car fixed and paying for the rental 2 weeks goes by and I decided to call to see were there any updates which was April 5th @ 10:39am and I was told that it was more damage found and it's hard finding parts he called American family the same day and let them know it was more damaged to my car fast forward April 12th American family reached due to me being at work they left a voicemail and stating that they have been trying to get contact with the collision shop about the finding of the additional damage no supplemental was sent and no answer they was unable to extend my rental beyond April 5th because they needed that information they were trying their best to avoid me getting charged for the rental and they were calling me because they couldn't get in contact with the collision shop on April 12th I've called multiple times no answer I had someone to call and finally got a answer and I explained to them what was going on my response was they just spoke to American family not too long ago on April 15th I've called final touch collision I even sent out a text to his personal number left voicemails as well no contact at this point it's April 16th enterprise general manager is calling me telling me to bring the car back I explained to home what was going on I can't get in contact with the shop April 16th come I decided to go to the collision shop around 12:30pm I made it there and his daughter was outside sitting down enjoying the nice weather she began to help me I saw her dad he look in bad shape he had a bruise on his back and a knee brace on I explained to his daughter while he was standing their in pain what was going on and to call American family in front and let them know you'll be sending the supplement over she told them she would send it within 3 hours I told her to send me a confirmation and call me to let me know you sent it no update by 5:06pm I called before they closed and she didn't do what she said she was going to do the 17th came the general manager from enterprise went by the collision shop and he said the owner didn't look in good shape he told me to come back Thursday .... Thursday came and the general manager from enterprise went by just to see that they were closed and still not answering the phone ! I was highly upset and fighting to not give the rental back and not pay out of pocket for it that same day April 18th I found the owner fb page so I tried calling from there and even send a message I also found a few family members with his last name and let them know that I couldn't get in contact with him and my car is at his shop tell him to give me a call with my number April 19th came and I still tried calling no answer so I left work at 10:30am got to the collision shop at 11:04am just to see the gates closed again the guy that opens and closes the gates was there I spoken to him and even explained to him what was going on he even tried calling from his phone no answer so I told him that I was going to file a police report which I did !!! Made it back to work at 1pm at 1:36pm enterprise called me and I immediately said he's not at the shop he responded yes he is and he sent the supplement over you're all good Wednesday April 24th at 5:47pm American Family called and stated that a supplement was sent over but they more documentation and they couldn't get in contact with the collision shop once again now it April 25th I called final touch collision it took many phone calls to get in touch with him however he answered and explained what the last insurance had told me he said he would get it taken care of so I waited a hour no longer because it shouldn't take that long so I called my adjuster to see if the additional documentation was sent over and she stated no so I called final touch collision back and told them it's no way American family is calling me because they can't get in contact with you and it no way enterprise should be calling as well because you're not doing your job on your end he told me to be nice to him I told him not I'm done being nice and he proceeds to ask me did I reach out to his family I stated yes I did because I couldn't get in contact with you he hung up the phone on me !!!! April 26th I personally sent a police officer to the collision shop to tell him to pull my car out so I can get it towed out of there and take it somewhere else the new collision shop wanted pictures of what the car look like at the moment before taking it I called and asked can the pictures be sent he told me no he's not doing it which was fine at that point because I no longer wanted any services

I had a last minute service where I needed to get my side mirror replaced. The owner told me to…read morecome in and replaced it without a problem. Very fast and professional service. I would definitely recommend.

Suanne and her husband are great. Very straight forward. Which makes it simple. No B.S. I took my…read morecar there one time and Suanne came out and looked at the chip and said " I wouldn't worry about it unless it gets worse." How many businesses would do that? How many would have just tried to fix it or fix it and just charged me? I knew that I would be a return customer at that point. Check them out. You won't be disappointed!

Took my '85 Buick LeSabre to have them replace the trim around the vinyl top. I was told they…read morewould glue it on. They ended up using rivets. Damaged the paint job on trunk. Now have dimples along trunk. Returned to show them. Was told that the rivets were already there. Also molding did not wrap around the corners. They butchered the job, corners were done so sloppy, they don't even connect. Original quote $180. Total charged $287.25!

This company is soliciting a town that just went through a tornado. Sticking business cards…read moreeverywhere. Their card is now STUCK to my window and now I have to replace even MORE glass than just the damage the tornado did.

they have great service and great people. fast and affordable. They will come to your home to…read morereplace your window!

Can out on time. Was fast and efficient. Work looks great. It even started pouring when he started…read moreworking on the window. He worked right through it. Much respect. Thanks Again

Found new windshield $70 cheaper. They responded quickly,…read moreseems to be an ok company. I just found a place more reasonable.

Had to stop in for a quick repair. They were so friendly and helpful. Didn't even charge me! What…read morea great place!

I truly can not say enough about Highland Body Shop. I have had several vehicles repaired here…read morefollowing minor accidents or bumps. We recently took my sons '88 F 150 here for a look over after he bought it, and once again, we are super impressed. So glad to have a mechanic who cares, goes above and beyond and we can trust. Thanks to the Highland Body Shop Team!