Called for towing and the tow truck was there in minutes thanks for help will use this company if I…read moreever need help again highly recommend

From the owner: We offer 24 hour towing and roadside assistance including auto lockouts, jump starts, winch out and…read morefuel delivery. We pride ourselves in professional service, give us a call today.

If u get a tow from here (tow truck driver was very nice btw) DO NOT get ur car serviced here…read more Communication was terrible. My tire rod broke so I called a tow. They suggested I get it towed to their shop which I agreed too. They told me they will look at it, and give me a price before doing anything. It took two days for me to get a price or an update about my car even after asking multiple times. I asked multiple times for a price BEFORE working on my car they literally said they did the work anyway I have text messages showing me asking for them to not do anything work until I get a price which then the lady on the phone said "we already fixed it and THEN gave me a price ... which then they held my keys hostage because I was $5 short on payment, Because they wanted to upcharge me for using a card. I was yelled at by two different people. I stood outside their business for 30 minutes while they ignored me like children. The lady on the phone hung up on me multiple times. The guy at the shop told me "fuck u" I left literally shaking. I will never call this number again and I'll advise others not to do so or u might get ur car held hostage like I did. Like I said communication was trash, customer service was terrible. As far as getting ur vehicle serviced. But the tow truck man was nice

I had a flat that came off the rim, and the tire shop that does my work gave me Need-A-Lift's…read morenumber for the tow. Not only were they there within 10 minutes of my call, Mike was cool and reassuring that I didn't completely destroy the tire while trying to get it to an air pump, and Vanessa got me the receipt in short order. Absolutely give them a shout for your towing needs

Great, professional, friendly, experienced, respectful and reasonably priced! I would recommend…read morehighly!

The reviews are spot on. These guys are some crooks. Had a semi truck towed today. 4 hour minimum…read moreat $840 an hour. Won't argue with that but a 2K admin fee. These are the type of people that need to go out business.

Our experience with Diego of Mota Family Towing of Chicago was fantastic and heartwarming. We were…read moreon a long road trip from North Carolina to Wisconsin with a horse trailer in tow (and a dog in our truck) to pick up livestock when our truck broke down on the shoulder of the interstate south of Chicago. It was 6pm on a Friday night, dark, with blowing snow. Called numerous repair shops and explained our dire circumstance and kept getting the same answer "sorry, just getting ready to close for the evening and can't help you...maybe can fit you in tomorrow if you can get a tow here, but can't guarantee anything". Just then a tow truck pulled up. Diego was a godsend. He said "first thing we need to get you off this interstate, it is not safe here". He towed us off the interstate to a gas station and we started to talk about the car breakdown. I told him our only real option was to tow to the local Toyota dealership and they said they would see if they could maybe fit us in on Saturday. He explained it would be difficult to find a local hotel that takes dogs and we were concerned that the dealer would not be able to accommodate us the following day. Diego quickly diagnosed our failed alternator. He said he didn't want to leave us in such a bad predicament and said "I will fix your truck tonight and get you back on the road". I felt a real trust in him and his kind nature. He went to a parts store and got a new alternator and worked under our truck for 2 hours in 21 degree blowing snow to get us back on the road. The price for the tow and service was unbelievably low and I gave him a generous tip, as it is not often that you run across someone so compassionate and kind hearted. Diego could have just given us a tow to the Toyota dealer and left us to deal with the breakdown. In a world where we so often hear of the bad, let it be known that there are still wonderful caring humans out there and we were very fortunate to have crossed paths with Diego, a true angel.

From the owner: Whether you're stuck on the side of the road after a vehicle breakdown or you've run out of gas,…read moreyou can rest assured knowing we'll be able to help! With Mota Family Towing, you will be put into the hands of a thoroughly experienced professional, who will do their best to ensure your total and complete satisfaction.

Industrial Towing and Recovery is hands down the best service I've gotten in Chicago! I don't…read moreusually review places unless it is worth going out of the way for, but Wulfrano was so communicative and helpful throughout the whole process. I've never had a flat tire before, but once I was within his company I learned so much! Wulfrano has years of experience with cars and is so resourceful with recommendations around Chicago from tires to auto shops. Very quick service, reasonable pricing, and a very well-rounded person that is as kind as can be! From now on, if I have any car issues I will be reaching out to this family-owned business :)

As a result of moronic automobile manufacturers deciding to no longer equip their new vehicles with…read morespare tires, I was literally stranded after a canyon-like Chicago pothole ripped my car's tire, since I had no tire to replace the damaged one. After phoning six different towing companies and getting only voicemail responses, I was extremely fortunate to reach my terrific new friend Mr. Garcia at Industrial Towing and Recovery. This outstanding gentleman first asked me if I and my passengers were all safe, then promptly assessed my situation and in less than an hour was at my location with an identical replacement tire which he quickly installed at a very reasonable price. This is one of the most superb customer service experiences I have ever had, and with a family-owned small company no less. Mr. Garcia, you are absolutely EXCELLENT and I will recommend your fine business to everyone I know. Thank you again for your high quality service! Ken C.

Wow, we were very impressed with how well our service was handled. Quick and easy check-in, very…read moreprofessional. Our work was completed WAY sooner than expected. Done right the first time !! We'll be back for other services for our vehicles. Totally happy with everything. No more 'big-box' service centers for us. Kennedy Auto Service will be our #1 go-to.

I got my breaks replaced by them Honest guys mechanic were…read morehelpful decent price I strongly recommend them

Very good service and very professional. Was there in a timely manner. Good to do business withread more

They picked up my sons car when it wouldn't start and towed to my preferred auto repair. They…read morearrived in 20 min just as junior had said. Price was fair. Will do business again with them. Thanks again guys.

Didn't even show up , got lost in a nearby neighborhood and then drove away. They took over an hour…read moreand half to even mention that a truck was nearby and I was given no alternatives or any help

READ!!!! towed my car with the E brake on didnt want to wait for me to bring my car key 5…read moreminutes away and had me send the money in advanced , refused to refund me my money i had to pay $800 in repairs