My insurance company sent my daughter's car to Tom & Ed's for repair. They started pressuring her…read moreto come in to the shop to approve the work before the insurance company had approved it (which might have made her responsible for more than her deductible). They then lied to her about not needing insurance approval. They also lied about what they were having her sign. I'm the policyholder (and an insurance defense attorney), so I asked them to send me the form, and they refused to do so. Instead, they refused to work on the car altogether and insisted that the car be taken to another shop. Which I was more than happy to do! Very shady behavior.

I have used Tom & Ed's for years now. I honestly can't say…read moreenough positive things about them. The front customer service is friendly & helpful. They are fair and honest in their assessment, transparent about the process for repairs, and are sure to get your vehicle back to you as quickly possible without compromising the integrity and skill of their work. Their paint and body work team is amazing! Highly recommend for all of your repair needs.

Great local business, fast and excellent work done by their professional and courteous staff. Would…read morerecommend! If I could give more than 5 Stars I would.

They are the best! I only use Auto Design when I need work on my car. They leave it better than…read morewhen it comes in!

Requested body fender realigned on my 2021 Mitsubishi Outlander Sport…read more The quality of the repair work done was excellent and the cost was very reasonable.!. Special shoutout to Ron Pryde who provided the estimate and repairs

Carstar is the absolute best repair shop in town from the estimator to body man they not only did a…read moregreat job they went beyond what had to be done. Had other estimates carstar beat all by thousands and the work was perfect

George and his team at caliber collision were amazing. They were able to get my car into their shop…read morequickly and did exceptional work. They worked directly with my insurance company to obtain any additional cost and had my car completed in a timely manner. They also guided me get a rental car company that delivered my rental car directly to their shop and it was ready for me when I dropped my car off. If I could give these guys 10 stars I would and would recommend them to any of my friends and family..

From the owner: Caliber Collision didn't become the nation's largest collision repair provider by accident…read more Recognized as one of Forbes' 2026 Best Large Employers, our team of highly skilled certified technicians and state-of-the-art equipment are committed to providing excellence in every auto body repair to get you back on the road quickly and safely. From minor dents to major collision damage, we have the expertise to handle it all. Our comprehensive range of services are backed by a limited lifetime warranty, flexible payment options, and includes expert auto body repair, dent removal, fender repair, and more. When you hand over your keys to Caliber, know you've made the right choice, and the first step toward Restoring the Rhythm of Your Life®.

I just want to send a huge thank you to Bob. My daughter was hit from behind while traveling home…read morefrom college in Virginia. Her car was not drivable home to Chicago. After calling 3 other local body shops, 2 of whom never even answered their phones, I called CDE. Bob was calm and promised me he would take care of my daughter. He removed the portion of her rear bumper that was on the ground and cut off her exhaust where it was smashed in. He calmed her down, gave her a bottle of water and got my daughter back on the road home so her car could be fixed locally. Bob, thank you from the bottom of my heart for taking care of my girl. Sincerely, Sherry Shea

I came to this place because of the great reviews on google. HUGE MISTAKE. CDE crown point…read moreCOMPLETELY RUINED my NEW car. I would NEVER recommend them. Bob and Dave were AWFUL to work with. They knew and admitted to messing up my car, but wouldn't admit it to my insurance company. After they were supposed to fix their mistakes, I feel they purposely started messing with my car. There were new scratches, noises, dings on window, white paint (my car is black), extremely noticeable swirls on my ENTIRE car. My tinted windows were ruined. THEY DID A HORRIBLE JOB ON MY CAR. ABSOLUTELY HORRIBLE. Now I'm stuck trying to find someone to fix their damage and paying for a rental since they maxed out mine.

I accidentally scraped my Toyota Highlander pulling into the garage. I took it to Hiratas Body…read moreShop in Lowell and I can't believe what a great job they did! My car looks brand new! I never write reviews but I have to give Dave Hirata pat on the back for this. Great job!

Had my F150 repaired after Tornado/Hail damage. I couldn't be happier with the quality of the…read morerepairs. I feel like I have a new truck again. I strongly recommend them to everyone. There is a reason they are busy and have been around for awhile. Thanks Dave and thanks to your team for making this possible.

I had a smudge on my new car, an EQ S450, this location, is in business not only to make money but…read morealso there for my community. Sorry I didn't get his name but he came out, took time first free and fixed my problem, which would have cost other places. Everyone, if you have a problem let them help you. Thank you Marco!

Great Service, repaired my vehicle 2 weeks sooner than the projected date. Steve was a great help!read more

I took my 2020 Hyundai Sport for body repairs. My car looks like it just came off a Show Room…read moreFloor. Their work is Superb, the work was done in the time that was told to me. I will always take my car to Tom and Ed's if I need anymore body work done. The young ladies that are in the office are very pleasant, it was nice to work with them. If you have any car body work that you need done, I would highly recommend them.

I'm giving these guys a total 5 review. I was next door picking up a charted group at Enterprise…read morewhe. I noticed my back up camera had popped off. I went in and asked for a ladder and some glue so I could stick it back on . Not only did they came out and did the job for me it was done in less.than 5min. These guys are great.. Thank you so much. You guys are life savers..

My car was involved in a fender bender and I couldn't be more satisfied in the job Joe and Chris…read moredid. My car looked brand new again and the paint job was beautiful! Once the part was in it took two days to fix! Was super excited to have my car back quickly. I would highly recommend South End Body Shop for any repairs. Yvette F.

I can't imagine the review by Meg S. was talking about the same body shop. I have been bringing my…read morebody work to South End Body Shop in Merrillville, IN. for many years and have NEVER been disappointed. The repairs were always done when promised and to my complete satisfaction. I've never had to come back after a repair because something "wasn't right." I live in the next town so they are a little out of my way, but Bob and his sons are honest and I know I can count on them to do the job right the first time. I will always take my business to South End!

They were helpful and had me come back to show and explain more damage I thought. They were able…read moreto complete my car sooner! They cleaned inside and out. My car never looked that good in a long time!

I had the them fix a key scratch, and it looks fantastic. I would recommend them to anyone looking…read morefor car repairs.