Nick at the front desk, John and Tom, the General Manager were extremely professional and…read moreknowlegable as they took care of my new car in a fender bender. They were extremely helpful and knowledgeable in getting my car back on the road with timely and proffesional service. I would highly recommend them for all your auto body needs

My insurance company sent my daughter's car to Tom & Ed's for repair. They started pressuring her…read moreto come in to the shop to approve the work before the insurance company had approved it (which might have made her responsible for more than her deductible). They then lied to her about not needing insurance approval. They also lied about what they were having her sign. I'm the policyholder (and an insurance defense attorney), so I asked them to send me the form, and they refused to do so. Instead, they refused to work on the car altogether and insisted that the car be taken to another shop. Which I was more than happy to do! Very shady behavior.

Great local business, fast and excellent work done by their professional and courteous staff. Would…read morerecommend! If I could give more than 5 Stars I would.

They are the best! I only use Auto Design when I need work on my car. They leave it better than…read morewhen it comes in!

Requested body fender realigned on my 2021 Mitsubishi Outlander Sport…read more The quality of the repair work done was excellent and the cost was very reasonable.!. Special shoutout to Ron Pryde who provided the estimate and repairs

Carstar is the absolute best repair shop in town from the estimator to body man they not only did a…read moregreat job they went beyond what had to be done. Had other estimates carstar beat all by thousands and the work was perfect

George and his team at caliber collision were amazing. They were able to get my car into their shop…read morequickly and did exceptional work. They worked directly with my insurance company to obtain any additional cost and had my car completed in a timely manner. They also guided me get a rental car company that delivered my rental car directly to their shop and it was ready for me when I dropped my car off. If I could give these guys 10 stars I would and would recommend them to any of my friends and family..

From the owner: Caliber Collision is your trusted choice for auto body repair in Crown Point, IN. Recognized as an…read moreI-CAR Gold Class facility and one of Forbes' Best Large Employers, our certified technicians use state-of-the-art equipment to restore your vehicle quickly and safely. Conveniently located at 1018 E Summit St, Crown Point, IN 46307 off S Indiana Ave near I-65--just minutes from Lake County Fairgrounds and Historic Crown Point Square--we handle everything from minor dent removal to major collision repair. Backed by a limited lifetime warranty and flexible payment options, we proudly serve Cedar Lake, Merrillville, Winfield, Lowell, and Schererville. Trust Caliber to Restore the Rhythm of Your Life®.

I just want to send a huge thank you to Bob. My daughter was hit from behind while traveling home…read morefrom college in Virginia. Her car was not drivable home to Chicago. After calling 3 other local body shops, 2 of whom never even answered their phones, I called CDE. Bob was calm and promised me he would take care of my daughter. He removed the portion of her rear bumper that was on the ground and cut off her exhaust where it was smashed in. He calmed her down, gave her a bottle of water and got my daughter back on the road home so her car could be fixed locally. Bob, thank you from the bottom of my heart for taking care of my girl. Sincerely, Sherry Shea

I came to this place because of the great reviews on google. HUGE MISTAKE. CDE crown point…read moreCOMPLETELY RUINED my NEW car. I would NEVER recommend them. Bob and Dave were AWFUL to work with. They knew and admitted to messing up my car, but wouldn't admit it to my insurance company. After they were supposed to fix their mistakes, I feel they purposely started messing with my car. There were new scratches, noises, dings on window, white paint (my car is black), extremely noticeable swirls on my ENTIRE car. My tinted windows were ruined. THEY DID A HORRIBLE JOB ON MY CAR. ABSOLUTELY HORRIBLE. Now I'm stuck trying to find someone to fix their damage and paying for a rental since they maxed out mine.

I accidentally scraped my Toyota Highlander pulling into the garage. I took it to Hiratas Body…read moreShop in Lowell and I can't believe what a great job they did! My car looks brand new! I never write reviews but I have to give Dave Hirata pat on the back for this. Great job!

My daughter took her truck there and got an estimate last October to get damage fixed to her…read morevehicle. She saved the money up to get the work done and took it back in again in April to see if the quote was still good. They did a new estimate and the quote had changed a bit, but that was okay. We called there to make an appointment to get her truck in to be repaired. They said somebody would have to call us back to schedule. We waited over 2 weeks. Nobody called. So we called again, and once again, they told us that somebody would have to call us back. And it's been about 3 weeks, and nobody has wver callwd us back. Horrible customer service. Apparently, they don't need the work or want it. So, we have chosen to take our vehicle elsewhere.

Great Service, repaired my vehicle 2 weeks sooner than the projected date. Steve was a great help!read more

I had a smudge on my new car, an EQ S450, this location, is in business not only to make money but…read morealso there for my community. Sorry I didn't get his name but he came out, took time first free and fixed my problem, which would have cost other places. Everyone, if you have a problem let them help you. Thank you Marco!

I took my 2020 Hyundai Sport for body repairs. My car looks like it just came off a Show Room…read moreFloor. Their work is Superb, the work was done in the time that was told to me. I will always take my car to Tom and Ed's if I need anymore body work done. The young ladies that are in the office are very pleasant, it was nice to work with them. If you have any car body work that you need done, I would highly recommend them.

I'm giving these guys a total 5 review. I was next door picking up a charted group at Enterprise…read morewhe. I noticed my back up camera had popped off. I went in and asked for a ladder and some glue so I could stick it back on . Not only did they came out and did the job for me it was done in less.than 5min. These guys are great.. Thank you so much. You guys are life savers..

I highly recommend the Southend Body Shop. I recently had a small fender bender in a parking lot;…read morenothing huge but still a noticeable dent I wanted fixed. The owner, Joe, reviewed the damage and said it was not a difficult job. We scheduled a time to bring the car in. I brought it in on a Monday and, as promised, he had it ready by Thursday. I could not be happier with the service and the quality of work. I tried a couple of other shops before going to Southend Body, and the service representatives (not the owner or the person doing the work) all said both doors needed to be replaced as well as the front bumper, and they wanted to charge me five times what Joe charged. It was only a small dent, the kind high school students back in the day fixed in a basic auto repair class. Nice work.

My car was involved in a fender bender and I couldn't be more satisfied in the job Joe and Chris…read moredid. My car looked brand new again and the paint job was beautiful! Once the part was in it took two days to fix! Was super excited to have my car back quickly. I would highly recommend South End Body Shop for any repairs. Yvette F.

They were helpful and had me come back to show and explain more damage I thought. They were able…read moreto complete my car sooner! They cleaned inside and out. My car never looked that good in a long time!

I had the them fix a key scratch, and it looks fantastic. I would recommend them to anyone looking…read morefor car repairs.