Great customer service and honest pricing. They explained everything clearly before starting work…read moreand delivered exactly what they promised. My car looks brand new again.

From the owner: Franki’s Full Service Body Shop is proud to provide top-quality collision repair and auto body…read moreservices in [City, State]. Whether you need dent removal, custom paint, frame straightening, or full-body restoration, our team has the experience and tools to get the job done right. We handle insurance claims, offer free estimates, and work hard to make every repair stress-free. At Franki’s, we treat every car like it’s our own — with precision, care, and pride.

Rick & Jeremy gets 5 plus stars from me. The guys were very inviting and professional to my…read moredaughter and I. They accommodated us and kept us updated throughout the entire process. My daughter's car looks like new. I HIGHLY RECOMMEND THIS COMPANY!!

This shop does great work at a very reasonable price. Highly recommend them for your car body…read morerepair. My 10 year old car looks brand new again.

These guys are pros - period. They were more attentive to the needs of my classic car than I was…read more My restorer brought my 79 MGB to them. I was blown away by their attention to detail. They stand behind their work. It's very hard to impress me. Boy, I was very impressed. I would enthusiastically bring my classic projects to them knowing my cars are in very capable hands. Bob and Roy, you guys rock!

Been taking my family vehicles here for decades. They have always been honest and up front with you…read moreand will work with you. They make dealing with insurance companies so easy and effortless and stressless. Even if you decide to go out of pocket they will work with you. The work that is done has always been top notch and been of the highest quality and in a timely manner. Your not waiting around for days or weeks. Majority of the time it's done before the they even estimated it to be done. With the same great quality and care. Highly recommend them among any other auto body shop around.

The place is very fair with the prices, and they know what they are doing. Great serviceread more

I've had the extreme pleasure of visiting this shop on several occasions, and I want to give a big…read moreshout-out to River Oaks L&E Automotive. I am beyond pleased with the quality of their work. The owner, Nick, is not only fair and professional, but he also brings a great sense of humor to the shop--which truly makes a difference. When you walk in stressed or worried, that kind of atmosphere matters. The entire staff makes you feel welcome and at ease. Although there are several automotive shops in Calumet City to choose from, I genuinely felt that God led me to this one--and I've never been disappointed. Over the years, I've brought in a 2001 Jaguar, a 2010 Mazda CX-9, and even a 2023 Toyota Camry with a small dent. Each time, the service has been top-notch. I highly recommend River Oaks L&E Automotive. If you're looking for trustworthy, skilled, and personable service--you won't be disappointed.

I had a smudge on my new car, an EQ S450, this location, is in business not only to make money but…read morealso there for my community. Sorry I didn't get his name but he came out, took time first free and fixed my problem, which would have cost other places. Everyone, if you have a problem let them help you. Thank you Marco!

Great Service, repaired my vehicle 2 weeks sooner than the projected date. Steve was a great help!read more

Had to stop in for a quick repair. They were so friendly and helpful. Didn't even charge me! What…read morea great place!

I truly can not say enough about Highland Body Shop. I have had several vehicles repaired here…read morefollowing minor accidents or bumps. We recently took my sons '88 F 150 here for a look over after he bought it, and once again, we are super impressed. So glad to have a mechanic who cares, goes above and beyond and we can trust. Thanks to the Highland Body Shop Team!

Poor customer service, lack of communication, and overall bad experience. We needed to follow up on…read moreparts that were already ordered and waiting. They do not accept debit or credit cards which was not communicated to us when we drop the car off. Initially we were told they will keep the car for three days to fix the mirror while they ended up doing it the same day. After picking the car up, we encountered some new sensor malfunction light. The "solution" we received was to wash the car (on our own). While arguing with the owner/manager she commented that she didn't even wanted to fix the car to begin with (but not informing us about this otherwise we would obviously pick a different shop). Finally they "generously" agreed to wash it. The issue persisted. Also, it is unacceptable to say "it is just a mirror" while she had no problem taking the cash for the "job" that was done or rather lack of it. Do NOT recommend it!!! The overall "fix" is that they DID NOT FIX it, put the old mirror back. We will be going to another shop.

From the owner: Quality, Certified Auto body and painting at competitive prices!read more

I know it's long but please read don't want this happening to anyone else!!!!!!!…read more Here is my experience with final touch collision I was recommended to them don't get me wrong they have good work but from my experience I wouldn't recommend anyone to go to them I dropped my car off March 12th, 2024 and got a rental the same day the young lady who damaged my car her insurance was paying to get my car fixed and paying for the rental 2 weeks goes by and I decided to call to see were there any updates which was April 5th @ 10:39am and I was told that it was more damage found and it's hard finding parts he called American family the same day and let them know it was more damaged to my car fast forward April 12th American family reached due to me being at work they left a voicemail and stating that they have been trying to get contact with the collision shop about the finding of the additional damage no supplemental was sent and no answer they was unable to extend my rental beyond April 5th because they needed that information they were trying their best to avoid me getting charged for the rental and they were calling me because they couldn't get in contact with the collision shop on April 12th I've called multiple times no answer I had someone to call and finally got a answer and I explained to them what was going on my response was they just spoke to American family not too long ago on April 15th I've called final touch collision I even sent out a text to his personal number left voicemails as well no contact at this point it's April 16th enterprise general manager is calling me telling me to bring the car back I explained to home what was going on I can't get in contact with the shop April 16th come I decided to go to the collision shop around 12:30pm I made it there and his daughter was outside sitting down enjoying the nice weather she began to help me I saw her dad he look in bad shape he had a bruise on his back and a knee brace on I explained to his daughter while he was standing their in pain what was going on and to call American family in front and let them know you'll be sending the supplement over she told them she would send it within 3 hours I told her to send me a confirmation and call me to let me know you sent it no update by 5:06pm I called before they closed and she didn't do what she said she was going to do the 17th came the general manager from enterprise went by the collision shop and he said the owner didn't look in good shape he told me to come back Thursday .... Thursday came and the general manager from enterprise went by just to see that they were closed and still not answering the phone ! I was highly upset and fighting to not give the rental back and not pay out of pocket for it that same day April 18th I found the owner fb page so I tried calling from there and even send a message I also found a few family members with his last name and let them know that I couldn't get in contact with him and my car is at his shop tell him to give me a call with my number April 19th came and I still tried calling no answer so I left work at 10:30am got to the collision shop at 11:04am just to see the gates closed again the guy that opens and closes the gates was there I spoken to him and even explained to him what was going on he even tried calling from his phone no answer so I told him that I was going to file a police report which I did !!! Made it back to work at 1pm at 1:36pm enterprise called me and I immediately said he's not at the shop he responded yes he is and he sent the supplement over you're all good Wednesday April 24th at 5:47pm American Family called and stated that a supplement was sent over but they more documentation and they couldn't get in contact with the collision shop once again now it April 25th I called final touch collision it took many phone calls to get in touch with him however he answered and explained what the last insurance had told me he said he would get it taken care of so I waited a hour no longer because it shouldn't take that long so I called my adjuster to see if the additional documentation was sent over and she stated no so I called final touch collision back and told them it's no way American family is calling me because they can't get in contact with you and it no way enterprise should be calling as well because you're not doing your job on your end he told me to be nice to him I told him not I'm done being nice and he proceeds to ask me did I reach out to his family I stated yes I did because I couldn't get in contact with you he hung up the phone on me !!!! April 26th I personally sent a police officer to the collision shop to tell him to pull my car out so I can get it towed out of there and take it somewhere else the new collision shop wanted pictures of what the car look like at the moment before taking it I called and asked can the pictures be sent he told me no he's not doing it which was fine at that point because I no longer wanted any services

I had a last minute service where I needed to get my side mirror replaced. The owner told me to…read morecome in and replaced it without a problem. Very fast and professional service. I would definitely recommend.

Horrible service from the old man and body repair came out like shit. Don't recommend this place at…read moreall...

Exceptional work done on my 2013 Hyundai Sonata post auto accident. Very professional,…read moreknowledgeable and friendly staff!! Brian knows his stuff and puts the customer first! Thank you!