First, these guys are total liars. I've been calling for the past three days, and it's always some…read moreexcuse either other customers cussing them out or some other BS ( major red flag). Honestly, don't even waste your time. The professionalism is nonexistent. I get it, other clients come first, but telling me it'll take an hour to get to me, then four hours pass with no update, is just crazy unless I make the call back myself.

Poor service and customer satisfaction. Doesn't communicate and now said my car is somehow missing!!read more

Pinnacle did a mobile pre-purchase inspection on a used car I was considering. Really great to work…read morewith: very flexible and professional. I was getting everything lined up on the fly to do a test drive and the inspection at the same time, and I was really impressed that Pinnacle was able to get there post haste. I ended up buying the car and I have peace of mind because of the inspection.

Extremely disappointed with Pinnacle. The mechanic arrived late, which happens, but things got…read moreworse from there. He had no idea how to trace the basic 3-pin wiring harness for our vehicle and expected us to tell him how to do his job. When my husband asked if he could test the sensor itself (offering to pay an extra charge for the diagnosis), the mechanic walked to his car and drove away completely without saying a single word. Incredibly unprofessional and a total waste of our time. Do not recommend

I get 5 star service each time I go to Wolski's. Bill is…read moreupfront with you and down to earth. He doesn't b.s. you. Highly recommend Wolski's.

Honest and direct. It was a refreshing experience. This is the first place I take my cars now.read more

Brought my 2013 Subaru Outback in because it was makes some scratching noises in the front end…read more Wayne was very helpful in getting my car quickly scheduled for the next morning. I dropped my car off the day before and before that day ended they had already called told me what the problem was and how much it was going to cost to fix it. I agreed on the price and by 10am the next morning my car was ready to go at the price estimated. I will in the future use this business for all my automotive repairs.

Called them, made an appointment, in and out in less than 1/2 an hour for a full synthetic oil and…read morefilter change. 5 star

Wow, we were very impressed with how well our service was handled. Quick and easy check-in, very…read moreprofessional. Our work was completed WAY sooner than expected. Done right the first time !! We'll be back for other services for our vehicles. Totally happy with everything. No more 'big-box' service centers for us. Kennedy Auto Service will be our #1 go-to.

I got my breaks replaced by them Honest guys mechanic were…read morehelpful decent price I strongly recommend them

I recently used Alamo Auto Service Center 5/14/2026 in Hammond, Indiana which is a family owned…read morebusiness. My 2002 Lexus ES 300 was leaking fuel. I called and was quickly able to get an appointment and they kept me updated with the service and the timeframe for the repair. The repair was finished exactly when promised, and the price was fair. Thanks Alamo for the great service and exceptional customer service.

I had to use my triple AAA for the first time over the weekend and they sent me Alamo to tow my car…read moreto my house. The driver was extremely nice and treated us with respect...great bedside manners. Fast forward to today - I needed my car towed to get it fixed. The driver calls...doesn't tell me how far he is...just that he was in Hammond and on his way. I should have asked how far he was, but I was so tired...worked overnight and currently working right now...so he got annoyed that I didn't open my door right away when he knocked. I guess he knocked...idk none of us heard it, but my dogs started barking. I open the door and I see he's out there and here he comes with his little handy dandy metal clipboard and just says "$8"...meanwhile I said Good Morning and apologized for not hearing the door. I forgot my card...so I apologized again and told him I can grab my card info from my phone. He just walked away and threw his clipboard on the flatbed. He tells me I'm going to hook your car up while you do that...cool I didn't take long, so I stood there waiting. He starts making a comment about my bald tires. One they weren't bald, but I can agree that I need new ones. So twice I had to tell him how not everyone can afford brand new tires and still...he ran his mouth. Then it was time to pay... I said the first two numbers out loud and he walked away and threw his clipboard on the flatbed again...calls AL and asked him if he wants to run my card for $8....driver told AL he was going to pass me the phone so I can give him my card info...cool I did....and AL said my $8 went through....sorry, I didn't have $8 in cash. He wasn't done.... He decided to show more frustration because he didn't know where to go and if he had to go around and how I needed to let whoever know that he was on his way...I tried to explain what to do and where to go. It was super simple... After he left I called him to give him someone's number...someone who was going to meet him at the drop off location...he got irritated and said let me pull over...I told him I was just calling to see if I could text you the number, so that when you got there...you'd have the number....but instead he felt the need to huff and puff. I called Alamo and spoke to the girl who answered the phone. She was super nice and mentioned the driver did not have a busy morning, so he shouldn't have acted this way and agreed with me that if it had been her...she would have asked them to run her card for $8. I know some ppl would have matched his energy and clapped back. Could I have? Yeah...should I? For what? I wanted my car to get dropped off safely... Plus I'd hate to sound like a Karen and calling the business to complain, but one I'm still a female...where's the respect in that? I was nice to him and I didn't give him trouble...and if he hated his job that bad...why work this job? I wouldn't want anyone's mom, sisters, daughters to experience this...even for any guys. Their behavior is supposed to represent the business and this guy made me dislike Alamo's services. So a shout out to the first driver for his bedside manners. He had to tow my car at night. It had been pouring like crazy all day, so he was completely soaked and didn't show any frustration. He was on call and on shift til 4am. He could have easily been a jerk, but he was great. I wasn't alone, so he had me and the other woman with me jump in the truck so that we wouldn't get wet, but this guy today was just rude the entire time... Next time I'll ask triple AAA to send me someone else.

Took my son's car in (used Lexus) to have the AC recharged on Monday. Told them no rush…read moreOn Tuesday they called, all done. Saved me several hundred dollars by reservicing the old a/c compressor gaskits rather than replacing the compressor. Works great.

Diagnosis of a problem that another repair shop got wrong. Explained everything, repaired the…read moreproblem saving me $$$. Ask for Bill

Well, after reading some of these reviews posted here I must say I experienced a totally a…read moredifferent visit with my vehicle. The tech was honest and very explanatory about what was needed to correct my wheel alignment. I have been a faithful customer over the years and still no change in customer support and services. This establishment must be doing good reasonably priced work cause every time I go in for service they have a full house. P.s. Keep up the good work Velasquez muffler Team......

They don't want business. They said they were busy and all the sections were empty. Very rude…read moremanager. Will not go. It's messed up and that's why they are closing all the locations

If you need your car, van, pick-up, &c. worked on, then ANC Complete Auto Repair is the place in…read moreHammond, Indiana you need to go. Their ASE Certified Mechanics are one the BEST mechanics in the city. They're eaisly located at 6949 Calumet Avenue so they are EASY to find. There's plenty of room for parking (even if they looked packed)! They'll be honest when they tell you how long it's going to be to they're able to look at it, so they're NOT going to string you around just to get your business. They're very friendly, always have a smile and everybody who works there looks like they're having a GREAT time. I've been told that the owner (the boss) is awesome to work for and he has a file of applications of possible "future mechanics" who are waiting for an opening...that's VERY rare when it comes to auto repair. Although the shop could probably use a exterior make-over (the place looks like in came from the 70's), DO NOT let that stop you from stopping in and at least get a quote from them - I think you'll be surprised. Just about every morning when they open, you'll see somebody sweeping the lot and the surrounding sidewalk just like they did "back in the day". I have had my vehicles worked on there twice and I've been completely satisfied with their work.

ANC has moved to a new location on Indianapolis Avenue in Hammond, excellent service, great…read moreworkers/owners

Extremely honest, high value service, for a low cost. Very easy to speak with. I went around to…read moreget three quotes, and Caco's Auto was not only the best price, but after further review, was the only one to diagnose the actual/ true issue! I have come to find that it was the root of my issues for the past few months... Mr. Caco himself, was very clear and spoke in layman's terms, as to help me absorb the information. A+ Service A+ Value B+ Location A- Service time

I was in a bind with a busted tire arm during a Holiday week, Caco got me back on the road quickly…read moreand for a reasonable price, I was so pleased with the work and customer service. I highly recommend!!