They were helpful and had me come back to show and explain more damage I thought. They were able to complete my car sooner! They cleaned inside and out. My car never looked that good in a long time! read more

I had the them fix a key scratch, and it looks fantastic. I would recommend them to anyone looking for car repairs.

We highly recommend this body shop! Our truck was rear ended and had a lot of damage to the bumper and trailer hitch. They were professional and extremely helpful throughout the whole experience. The work they performed turned out beautifully. read more

I recently had repairs done here following an accident. They did amazing work and my car looks brand new! I had great communication with them, and also they communicated well with my insurance company. Highly recommend. read more

Service nothing short of attentive, time efficient, and professional from the owner-Kim and staff. The quality of work was great and my car looked brand new. Lakeside Collision II is Honest, fair, friendly, and detail oriented. I trusted them with my car and they delivered! read more

Kim and the crew at Lakeside are absolutely stellar. I had extensive damage to my Lexus and a resultant difficult claim with insurance. They worked diligently to ensure State Farm got addendums to the claim as more damage was found during tear down process. Also went over the car with us to ensure we were aware of everything that was done. Thanks to Lakeside for all they did for us. read more

I've used the service of Lakeside Collision for two vehicles on three occasions over the years. They do excellent work and the business is family owned and operated. I trust their work and highly recommend. read more

Looking for a high quality auto body shop? Seriously, stop searching. Lakeside Collision ll is hands down the most professional and courteous around! Great customer service! 10/10! The owner is an amazing woman who has built a fantastic business, she's incredible! She is more than the owner, she's involved, she takes the initiative, and she truly is a driven woman who strives for perfection! See Lakeside Collision II for all your auto body needs, you won't regret it! read more

Great service and the most friendly people. I went in about a week ago to get an estimate for fixing my side mirror. Kim was able to find me a replacement within minutes and found exactly what I was looking for. She ordered it and called me right when it came in. I was in and out within 15 min at most! Definitely will be recommending them to anyone who needs car repairs done! Very affordable and convenient!! read more

Don't take your car here for repairs! I had to get repairs after an accident that wasn't my fault. The owner of the shop called me and left a voicemail stating my car was ready for pick up. When my husband picked up the car the windshield was cracked!! Shop took NO responsibility and got a bit tripped up on trying to answer my questions correctly stories changed with the more questions that I asked. Also their door shows they take AMEX (which we like to use for items like this b/c it's covered well) and they told my husband sorry we don't take that card then why do you advertise that you do?NEVER again! read more

These guys are great! The work done on my vehicle was fantastic! It was fast! And the prices were spot on! The best part is their customer service. I can't even say enough read more

Unfortunately my car had been towed to Lake Side Collision II in Merrillville after an accident. When I called the shop, Chuck answered the phone and was very pleasant and professional when trying to sell me on using his shop. Once I told him that I intended on moving my vehicle to an Allstate recommended repair shop, it seemed that the pleasant and professional demeanor drastically changed to the point of being argumentative. I then started asking questions about the police release that was required and who had possession of my vehicle. I am not quite sure what Chuck's intentions were at the end of our conversation, but I heard him yelling and calling me profanities. During his rant I listened to him say something along the lines of refusing to service my vehicle even if I wanted him to. I was shocked that I was being cursed at over the phone by this man. When I went to speak again the line was disconnected. I felt that I was treated poorly and that the manager and owner should know what was going on. I called Lake Side back and Chuck answered, I asked him for the name of the shop manager and owner. He informed me that he is the owner. I began to say how shocked I was that the owner would treat someone with such disrespect and be that unprofessional. He began yelling that he didn't care and wouldn't service my car anyway, then disconnected the line. Luckily the towing company and Allstate were able to work together on getting my car moved without me needing to have any more interactions with Chuck at Lake Side II. Even though I wasn't planning on using Lake Side and cannot speak for their repair abilities, I would never consider giving them my business or recommend them to anyone. read more

Had my car repaired here, very professional and a pleasure to deal with. Chuck and Brian go out of there way to make sure your happy with the repairs. Also very reasonably priced for the work performed. Highly recommended thank you again. read more