Place came highly recommended and I am beyond let down almost 2 months in the shop after being…read moremoved from the last one I've been told 3 different reasons why the car isn't ready and is taking extra weeks at a time extra , supposed to get back today and very predictable it's not ready damage at last shop was quoted under 5 thousand Tom and Ed's quoted almost 9thousand you almost think they are damaging the cars themselves due to negligence or incompetence Gerald has a terrible attitude front desk wasn't any better how this place is open is a shock to any series business highly disappointed and made sure to tell everyone I know to never come here

I have used Tom & Ed's for years now. I honestly can't say…read moreenough positive things about them. The front customer service is friendly & helpful. They are fair and honest in their assessment, transparent about the process for repairs, and are sure to get your vehicle back to you as quickly possible without compromising the integrity and skill of their work. Their paint and body work team is amazing! Highly recommend for all of your repair needs.

My insurance company sent my daughter's car to Tom & Ed's for repair. They started pressuring her…read moreto come in to the shop to approve the work before the insurance company had approved it (which might have made her responsible for more than her deductible). They then lied to her about not needing insurance approval. They also lied about what they were having her sign. I'm the policyholder (and an insurance defense attorney), so I asked them to send me the form, and they refused to do so. Instead, they refused to work on the car altogether and insisted that the car be taken to another shop. Which I was more than happy to do! Very shady behavior.

I have used Tom & Ed's for years now. I honestly can't say…read moreenough positive things about them. The front customer service is friendly & helpful. They are fair and honest in their assessment, transparent about the process for repairs, and are sure to get your vehicle back to you as quickly possible without compromising the integrity and skill of their work. Their paint and body work team is amazing! Highly recommend for all of your repair needs.

So my car has been in paint jail since October of 2022. I was expecting to have the car back early…read morespring 2023. I didn't track the car all of 2023 and most of 2024 after repeated missed deadlines. Several parts were lost and damaged. They said they'd replace these parts, and have now stopped responding. Body line was initially completely rounded over. It was built back up but edges still dont quite look right. Overspray on the interior, headlights, other body panels. Poor finish quality with tons of craters. Clear coat already failing. Bad dyeback. Poor headlight and tail light alignment. When I brought this up, they said they'd fix it, but then later blamed the car - however, I was able to easily correct fitment with no body tech experience. Missing hardware and clips - the bumper cover was flapping around and the license plate lamp was INSIDE the bumper cover. They said they'd replace the missing and incorrect hardware and didn't - instead citing that they don't use this hardware. Splitter and headlight brackets left loose. My splitter fell off on the way home. I had been trying to work with the shop to resolve issues and missing parts, but the communication has been non-existent. Who wants to see more from this "reputable" shop? Before we get hung up on the color match - I get it. It'll never be perfect. But it's a garage kept car and the paint was always well cared for. Berlina black is a non-metallic black. I know we can do better than that since the bumper I rattlecanned outside on a windy day matches better than the fenders do.

God knows I wish I would have seen the previous review related to this business. I was in an…read moreaccident on 1/30/25, and my car has been WAITING for him to repair it. He received the funds from the insurance company on 2/4/25 and hasn't done a single, solitary thing. But I will bet odds that he had NO problem cashing that check. I used him in the past, but it was never like this. Promised the car in 20 days; 49 business days later, still no car. A bunch of promises and lies. Please do not bring your vehicle to this establishment. You will be disappointed.

A few months back my wife's 4Runner got hit by a deer. Two doors were badly dented and the mirror…read morewas torn off. The team at Govert were professional, on time and did an amazing job. Great service especially when unplanned things just happen.

I took my suv in for repairs as scheduled. They knew that if not completed the same day I would…read morehave to get a rental. They completed the repairs with a few hours to spare. They did more than the estimate covered and everything is beautiful. As a bonus they included a spotless wash and cleaned the interior.

Great family owned business. Very thorough on my repairs and very easy to communicate!! Mike is a…read morestand up guy!

From the owner: Collision Repair, All Work Guaranteedread more

Ismael and his team were great. Have a 2012 Honda Ridgeline I love. Needed some leather repair and…read morenew headliner. Pro job and came in as quoted. Fair price,no excuses. Highly recommended!

I got a full tint ceramic film on a SUV. Give them 3-4 hrs. When I got it back, the results were…read moreastonishing. Now, I have less sun coming in and more privacy. Ismael and his team are professionals and they will take care of your vehicle. The price was very reasonable and it's worth it. They're located next to Aldi. Make sure you turn left at that road closest to Aldi to enter. They do have a waiting area if you have a short wait.