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    CARSTAR Hi-Tech Collision Graham

    3.4 (5 reviews)
    Updated 1 month ago

    Services - CARSTAR Hi-Tech Collision Graham

    Bumper repair

    Auto frame testing

    Rear-end damage

    CARSTAR Hi-Tech Collision Graham Photos

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    5 years ago

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    2 years ago

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    Ask the Community - CARSTAR Hi-Tech Collision Graham

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    Specialty Autobody

    Specialty Autobody

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    car was sideswiped took it in for paint and wheel repair very professional, really great…read morecommunication they didn't do anything without talking to me first.

    I want to thank Specialty Auto body for taking on the project of helping me and fixing my grandmas…read moreold 1996 Buick. After someone damaged the front end of my car it was worth fixing because the car had low miles at 40,000. Specialty Auto body worked with the insurance of the person who damaged my car and gave them a fair enough price to approved fixing it. I really appreciate that Specialty Auto body cared enough to help me because it took a lot of time and effort to source the parts on their end and wasn't a simple task. They were upfront and honest about the process from the beginning that it would not be a quick turn around and that there would need to be some patience on my end. They followed through, and managed to do it in a reasonable amount of time. Also, the quality of the work is very well done and I'm so glad to see my car restored to its original condition! Thanks a million to Jeremy the shop owner and his son Ryan! You're two of the good ones out there with good hearts. Also, it feels good to support a local family owned business versus going to some shop who just works for the insurance companies, and basically just totals you car and don't really care about you at all. I got really lucky this wasn't the case with Specialty Auto Body. They were there to help me and not screw me like another shop would have. Anyone I know that needs body work I will send your way! So grateful to you guys! Sincerely, Malia

    Matsenko Auto Body and Repair

    Matsenko Auto Body and Repair

    4.2
    (11 reviews)

    I had a wonderful experience with the team at Matsenko Auto. I have a 2021 charger scat pack with a…read morebig brake setup (400 mm two-piece rotors and 6 piston brembo brakes). For a dealer job with OEM parts, this costs around $4500 for the front pair. After doing tons of research, I decided to utilize a quality aftermarket kit. However, when I talked to the dealer, they tried to steer me away from this, and while they said they could do it with aftermarket parts, they seemed very unsure and cited issues with prior customers going this route. Another local shop told me they wouldn't be comfortable replacing just the rotors (they wanted me to bring a factory rotor/hat assembly which is honestly unnecessary if old hats are in good shape). I did not feel very confident with both shops. I reached out to Matsenko on yelp by chance and their tech, William, responded within a couple of hours and knew exactly what I was trying to do. I was honestly surprised at how knowledgeable he was with my specific brake job and decided to give them a shot. They got me in quick, and everything was done by end of next day. The brake job is excellent, there is no noise or judder, and braking action is very smooth. In addition, they did an hvac cleaning for me (i had some contamination in my evaporator core) which another shop tried, and failed, and charged me $500 for the whole ordeal. All of this was done well at a fraction of the cost at Matsenko, and I saved thousands. I am very pleased with everything, and the amount of attention to communication I received is something I rarely see these days. Everyone was also very nice and personable, from the shop owner, to the tech and to reception which is also less common these days. I drove all the way from Olympia to have this done, and when my rear brakes need a swap, I know who I'll be calling Thank you for the wonderful service everyone!

    I unfortunatelly got into an accident in my Civic, hitting the side of the freeway, which cracked…read morethe firewall on the passenger side. Caliber Collision deemed it a total loss and refused to work on it. I called around to several auto body shops in the Tacoma area, but all of them were either unwilling to take on that level of damage or also classified it as a total loss. My insurance wouldn't cover the repairs, so I was stuck paying out of pocket. I was nearly ready to scrap the car and buy a used one, until I found Matsenko Auto. I spoke with Mike, who was very friendly and provided updates throughout the entire process. After explaining the situation, they took my car in without hesitation. They assessed the damage quickly and assured me it was no problem for them to fix, which gave me the confidence I needed that the car was in good hands. To top it off, they quoted me a price significantly lower than the other shops I contacted. The repairs took about a month due to backordered parts, but now my car looks good as new. They even repainted the scratched areas in-house. This is a very professional shop that gave me a chance when no one else did. Would give more than 5 stars if I could.

    Graham Auto Craft

    Graham Auto Craft

    1.0
    (1 review)

    READ BEFORE GOING HERE! He came to my HOUSE after I left a Better Business Bureau review and said…read morethat I owe him a sit down when he destroyed my car and tried up charging me for it and never offered to fix the problem or refund anything. My Nissan 370z had 6 drill holes, 3 on each side of the rear deck lid as it previously had a spoiler and I was looking to get the holes fixed and I didn't know how to fix it myself so I looked for an alternative solution, I found this shop with 11 five star reviews and called them and the owner Kyle said they were a couple weeks booked out and that they would get back to me when they had an opening. Then taking us to last week I got a call Monday October 30th at 10:30am they had an opening and I dropped it off the next day Tuesday October 31st at 4:30pm. I asked for a quote before they did ANY WORK because I told them I have a budget but did not want to disclose it. He said they wouldn't touch it until the next day (Wednesday November 1st) and will let me know when they have a quote. Come Wednesday he texts me a quote and says it'll be less than $1500, not warning me that they could fail at welding the holes or disclosing at all, I said sure sounds great! Then come Monday November 6th I hadn't heard anything so I messaged Kyle the owner asking how it's coming along and when it of it would be done. He then calls me and tells me that the welding failed because of the way the holes were drilled and that it made the holes in my trunk bigger because of this and it was going to be $1430 and will now be $1700-$2000 and I told him to wait as I thought it through. I ultimately decided I was not going to proceed because we agreed on less than $1500. So yesterday November 7th I picked my car up after paying $800 essentially for them to destroy my car. I took photos of the welds and sent them to multiple people that have welded/have knowledge welding and they all told me that THEY failed at welding the holes and welded too hot and that it was not anything I could have done and wasn't the way the holes were drilled. I then paid $627 for a new trunk from a junkyard as the one they worked on was destroyed.

    CARSTAR Hi-Tech Collision Graham - bodyshops - Updated August 2026

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