I unfortunatelly got into an accident in my Civic, hitting the side of the freeway, which cracked…read morethe firewall on the passenger side. Caliber Collision deemed it a total loss and refused to work on it. I called around to several auto body shops in the Tacoma area, but all of them were either unwilling to take on that level of damage or also classified it as a total loss. My insurance wouldn't cover the repairs, so I was stuck paying out of pocket. I was nearly ready to scrap the car and buy a used one, until I found Matsenko Auto. I spoke with Mike, who was very friendly and provided updates throughout the entire process. After explaining the situation, they took my car in without hesitation. They assessed the damage quickly and assured me it was no problem for them to fix, which gave me the confidence I needed that the car was in good hands. To top it off, they quoted me a price significantly lower than the other shops I contacted. The repairs took about a month due to backordered parts, but now my car looks good as new. They even repainted the scratched areas in-house. This is a very professional shop that gave me a chance when no one else did. Would give more than 5 stars if I could.

sent pics. lead nowhere. needed to come in for an estimate…read more Duh.......just say that, don't play the pic card. waste of my time.

Integrity. Quality work and fairness…read more Been going for over 15 years and will keep coming because finding honest and competent isn't always easy when finding someone to work on your car. Had oil change and asked to inspect. No charge for inspection. With so many raising prices stating inflation or tariffs my costs were a mere 8 bucks more than same month last year. They were quick gave me a list with how pressing other matters were. AND let me know Nothing was immediately pressing. Find another mechanic that is that honest.

I'm up in Tacoma visiting family and the splash guard thing above the front right tire has come…read moreloose and is grinding against the tires when I drive. I called Precision hoping someone might be able to help me get it secured so I can drive home safely tomorrow. They got me right in! Like immediately, AND they aren't even charging me. I am literally considering waiting until I come back up next month to have them do the necessary repairs. Highly recommend

I couldn't be happier with Green Auto Body and Repair. Julio and Mitzi are professional, efficient,…read morequick to respond, friendly, and comprehensive. Not only did they repair my car quickly, they offered me a ride to pick up a rental, dropped off my car at the conclusion of the repair, and even detailed the car so that it was cleaner than when I dropped it off. I highly recommend supporting this business!

From the owner: " Expert Technicians: 20+ Years of experience restoring vehicles to perfection. Fast, Reliable &…read moreMobile: We get you back on the road ASAP. Top-Quality Materials: Using the best products for flawless results. Free Estimates: Know the cost upfront, accepts Personal, Insurance & Fleets"

Great service and a wonderful place to take your car. They have a huge variety of custom retrofits…read moreavailable and their staff and techs are very knowledgeable and friendly. Definitely recommend.

I gave this place one star because I used to go there and get good service since Chad took over as…read moremanager and a couple of the other people I use to trust left. It's been nothing but going down hill they scammed me and my insurance company I'm sure I'm not the only one they have scammed I want ever go there again. Chad and the owner are crooks they should not be in business they will total your car in hopes that they can buy and sell chad went to my insurance company 3 times for more money until they said enough it's a total this was a 2024 car with front bumper accident that my wife really loved this car do not trust this company

READ BEFORE GOING HERE! He came to my HOUSE after I left a Better Business Bureau review and said…read morethat I owe him a sit down when he destroyed my car and tried up charging me for it and never offered to fix the problem or refund anything. My Nissan 370z had 6 drill holes, 3 on each side of the rear deck lid as it previously had a spoiler and I was looking to get the holes fixed and I didn't know how to fix it myself so I looked for an alternative solution, I found this shop with 11 five star reviews and called them and the owner Kyle said they were a couple weeks booked out and that they would get back to me when they had an opening. Then taking us to last week I got a call Monday October 30th at 10:30am they had an opening and I dropped it off the next day Tuesday October 31st at 4:30pm. I asked for a quote before they did ANY WORK because I told them I have a budget but did not want to disclose it. He said they wouldn't touch it until the next day (Wednesday November 1st) and will let me know when they have a quote. Come Wednesday he texts me a quote and says it'll be less than $1500, not warning me that they could fail at welding the holes or disclosing at all, I said sure sounds great! Then come Monday November 6th I hadn't heard anything so I messaged Kyle the owner asking how it's coming along and when it of it would be done. He then calls me and tells me that the welding failed because of the way the holes were drilled and that it made the holes in my trunk bigger because of this and it was going to be $1430 and will now be $1700-$2000 and I told him to wait as I thought it through. I ultimately decided I was not going to proceed because we agreed on less than $1500. So yesterday November 7th I picked my car up after paying $800 essentially for them to destroy my car. I took photos of the welds and sent them to multiple people that have welded/have knowledge welding and they all told me that THEY failed at welding the holes and welded too hot and that it was not anything I could have done and wasn't the way the holes were drilled. I then paid $627 for a new trunk from a junkyard as the one they worked on was destroyed.

Perfect! I would continue to go to them over and over if…read moreneeded! Quality is mind blowing, price exceptional and very friendly.

Wastes your time scheduling drop offs to an unmonitored, unlocked, public yard just to shut his…read morephone number down and not show up. Don't bother wasting your time. Owner claims he can receive text messages so admits he chose to not let me know he was running late, and ignored my texts waiting outside his establishment.

Mike was super helpful. He fixed a cosmetic issue w my car and was very professional and…read moreconsiderate!

Michael himself is friendly and cares. it turns out the wreck caused the frame to get bent. It…read moretook a lot of investigation to find it.

I brought my minivan in because everyone else was too busy to even look at it. Had a small fender…read morebender and didn't want to go through insurance and have my rates shoot up even more because of an uninsured driver. Scott took a look, recommended a used replacement fender, and did the job quickly and a fair price. I made sure to return a few months later when my daughter had a similar situation and Scott took 10 minutes to shift things back into place and didn't charge me. I am a customer for life!

Scott is very very good! I needed my harley gas tank and fenders painted and not only did Scott…read morecomplete it in a few days, he did am amazing job!! I highly recommend this shop to all!!

When I pulled in and saw how many vehicles were in the lot I wondered if they would be able to do…read morethe body and paint work on our Ariya. I met with Steve and he and two others from his team came out and looked at the damage. Steve explained to me that both doors would need to be painted so that the color would match correctly as my damage was close to the edge of the front door also. He walked me through the process, told me how much and how long it would take. We scheduled my drop-off and he communicated with me during the job. Car was delivered 100% looking great and absolutely on time. When I went to drop the car off, the same lot only had a few vehicles in it- they had fixed and completed the work on most all of them that week. AMAZING Steve saved me over $2,000 versus the bid I received close to home. It is/was worth the drive for sure, easy access off and on I-5 . Our paint is a tough color and they did it perfectly while saving me dollars. I can't recommend this business any higher.

NAC does a phenomenal job with your vehicle. They take such detailed and careful care -from the…read moremoment it arrives on their lot to when you pick it up and leave. I noticed some blemish when I went to pick up the car and they immediately looked to get it fixed and replaced on the spot even though the mark wasn't there an hour ago on their inspection. they thoroughly fixed the damage to the rear of the car, and even went above and beyond to buff out / detail some of my front that was unrelated to my original incident. super nice and thoughtful, I was blown away by the service and quality of work. they do have an account with Tesla so they order OEM (original parts direct from tesla), so you have peace of mind that your car is returned to its original state of quality. they also have 5yr warranty on their fixes so you can be assured the work is maintained or they'll help you fix until you're happy.

They bounced my car to another shop. Returned it with new damage and are having me deal with the…read moreother shop.

love this place the new owner Craig is very helpful and John does such great detailing that my car…read morecomes out looking brand new! thanks guys for your attention to the details of things keep up the good work! the price is well worth it. you wont be disappointed.