I couldn't be happier with Green Auto Body and Repair. Julio and Mitzi are professional, efficient,…read morequick to respond, friendly, and comprehensive. Not only did they repair my car quickly, they offered me a ride to pick up a rental, dropped off my car at the conclusion of the repair, and even detailed the car so that it was cleaner than when I dropped it off. I highly recommend supporting this business!

From the owner: " Expert Technicians: 20+ Years of experience restoring vehicles to perfection. Fast, Reliable &…read moreMobile: We get you back on the road ASAP. Top-Quality Materials: Using the best products for flawless results. Free Estimates: Know the cost upfront, accepts Personal, Insurance & Fleets"

I had a fender bender and didn't want to involve my car insurance and I also didn't want to go to a…read morebody shop where they would charge me a fortune to replace parts. I went to Nextdoor Neighbor to get recommendations. I ended up at The Dent Whisperer and boy am I glad. I couldn't believe what a good job he did. He estimated it would cost $300. I took it to him to work on, killed time in an excellent restaurant (check out their Mac and cheese). Tom called me when it was done. He said he fixed it in less time than he estimated and charged me $275!

If you have a dent on your vehicle. Even one that others say they can't fix take your vehicle to…read moreTom. He does great work and truly is a master. I was quoted "Tesla tax" on my son's Tesla with a small dent. Tom didn't do that. He quoted me a fair price and did the work. It's flawless. I will take all my vehicles to him when I need a dent pulled. 5

Scott is so kind and thoughtful. He agreed to fix my tail light even though it's not something he…read moredoes on the regular and it felt like he treated me like family. Very kind of him. His girlfriend Sara is also so kind and easy to talk to. I would highly recommend them for any autobody projects!

I have an older GM truck that had a rust spot on the cab that was spreading. I found Raley's on…read moreYelp and was impressed with the reviews from other customers. I had previously had some work done through insurance at another shop and wanted to add fixing the rust spot, but that shop refused the work and said they didn't want to deal with rust. When I first contacted Raley's, they said that they were booked six months out. But then he asked a few more questions and determined that the work I needed done would be a quick job for him to complete. We set a time for an estimate which was in the evening so I did not have to take time off from work. This is a small business and is located at the owner's property between Sumner and Orting. I was happy to give my business to a locally owned small business. The wife and husband operate the business together. Heather was very good at communicating with me and scheduling was flexible. They allowed me to drop my truck off in the evening on a Sunday so again, I did not have to take time off from work. I really appreciate that flexibility. The estimate was very good and he was also able to install a bumper that my husband bought and wasn't able to install. I was extremely happy with the price and the quality of work. The entire process was stress free and I was so happy to get this problem taken care of. I highly recommend Raley's for quality of work, the price, the communication, the flexibility and the fact that supporting their business is supporting a local family business. I will definitely use this shop in the future if I need auto body work done.

I don't do reviews unless im overly impressed with the quality of service. I have a 2012 GMC Sierra…read morethat had "eye sore" damage. Collision 1 in Auburn Washington did an amazing job fixing my truck. They went above and beyond my expectations. I thought about buying a new truck because of the damaged area it was in. But, who can afford a new vehicle these days? So i decided to spend $8,000 to fix my truck in lue of $80,000 for a brand new one. When you meet Brandon. (Mngr) He has a firm hand shake which I respect alot. He looks you straight in the eye and tells you an honest quote. Im 55 years old and I dont see that to often anymore.. He knows his profession and has excitement to fix your car the minute you meet him. His whole team there are professionals and do exceptional work. ALL OF THEM! When I got my truck back today I felt like I had bought a brand new truck minus being in debt for $72,000 + wharever that extra cost for buying brand new is....? Thank you team at Collison 1. You all earned my loyalty in the future. Fyi. I paid out of pocket today. No insurance involved. I was quoted 8 to 10 grand from Santa Rosa, CA. up the coast to Portland, OR. to Everett, WA. I settled with this shop because I grew up and bought my truck brand new here in Auburn. This is a great shop to have your car fixed at. Fair and honest. I met Brandon for the first time 3 weeks ago. Ive never met him or his family. I saw some of the reviews here on yelp. This is for all you trolls who gave the 1 star review about being friends with Brandon? The pictures of the repair speak for themselves.

As a driver who has been in a few accidents, the experience with other shops and this one is…read moreuncomfortable. Auburn collision 1 customer service is fantastic. Desk lady was very nice and always has a smile on her face, and the estimator Brandon was a great man to speak to who expressed kindness and respect. He cared about how my service was. The manager must be doing something great with his team. The shop went above and beyond with the care of my vehicle. Very satisfied. Highly recommended this shop 5/5 Stars

Took my Tahoe into to discuss a possible warranty repair for paint that was chipping off on the…read morefront bumper cover. The bumper had some scrapes and rock chips but the chipping in those areas was due to poor paint adhesion clearly. The chipping went well beyond the slightly damaged areas. I explained I was not looking for them to take care of replacement but was looking for solutions since I had a lifetime warranty on the work performed 6 years ago. I had been using this shop for many years under Mark Denny's ownership and took it there due to that. They had always done good work. Because they are now new owners and there was obvious impact areas they declined any responsibility or suggestions of solutions. Not any offers to do any repair at any cost. The initial visit was somewhat contentious because I only had the warranty paperwork. They said they needed the original work order but I didn't have it because all was paid by the insurance company of the person that caused the damage. I did have the original warranty with all the work order and claim numbers. There was no attempt to help and I felt the customer service was very poor. I even asked if I brought a new part to them would they paint it. They denied and deferred to the warranty exclusions and reminded me they did not do the work. Too bad I was treated this way. It was a great business under the previous ownership. By the way, the original work order was for over $18,000. A couple hundred dollar paint job on a new part would have made me happy.

Seriously the worst repair shop around stating you're not gonna repair my car with the parts I…read morealready spent money on. I hope you all lose your fucking business license you fucking assholes!!!!

After damaging my truck door unloading my camper, I took the truck to the Bonney Lake Collision 1…read more Got an estimate and was told that the were up to six weeks out, but if I went to Auburn they might have a more fluid calendar. They did, and in less than a week my beloved truck was back home.The star are fun, sociable and very professional. Sherry and Chris took care of this old man and I have nothing but high praise for them. The guys in the shop did a most excellent job, and when I went to pick up the truck, they had detailed it too. Thanks everyone, you did a really good job, and to top it off, you are super nice people too. Martin R. Buckley.

Overall an amazing experience from start to finish and the quality of work is outstanding!read more

Took my vehicle here for a scratch on my tailgate and a small set of dings on a bed rail. The front…read moredesk was nice, and they handed me paperwork. The paper was what you'd expect to fill out. There was tho one page that I didn't feel comfortable signing. It's for diagnostics testing. Now, I understand the need for this testing for vehicles that have been involved in an accident as there are tons of sensors and such on new cars. But mine was merely a scratch and a dent from a ball or something. I stated it seemed like a good way for them to just make money. I checked the box "no" stating I dont want to pay for diagnostics if insurance doesn't pay for it." About that time, the office gal Hannah just looked irritated and then told me my estimator was outside. The estimator was nice enough. I asked about why I needed diagnostics on something like this, and he wasn't quite sure. I gave him my keys and waited for my Lift ride About 10 mins later, my ride arrives, and as I'm about to open the door, I hear the estimator yelling "sir" and is literally running towards me. He says, " You need to sign this page!" I then see the staff watching this from the window. My Lift driver looked confused, so I only asked once again why I needed it. He said it's so when they disconnect my battery. Still didn't answer my question. I signed it and got out of there. The next day, I decided to call and try and speak to a manager. I was told Hannah was available. Nicely asked if there was anyone above her. I was then transferred to Logan the estimator. I asked again for a manager and was put on hold and then disconnected. About 30 minutes later I was contacted by a lady whom I'm assuming was a manager and was told, it seems we aren't going to be a good match for you and you need to pick your vehicle up. I was told I wasn't willing to participate in following their process. I simply wanted a solid reason as to why a simple ding and scratch required a $120 per panel scan that if my insurance didn't cover I was on the hook for. The whole running out as I was getting in a Lyft was bad optics, and I feel like my experience was quite unprofessional. Car is going to a highly rated shop that gladly took my business and without signing a waiver for "diagnostic scans"

The friendliness, attention to detail, and overall concern for my needs was exceptional.read more

Made an appointment and confirmed expectations as part of that appointment…read more Showed up at my appointment time and was told very different information. Escalated to an argument and the staff and manager refused to take any accountability and continually shifted blame their 'Texas Office Customer Support Team. Unable to resolve and had to cancel and take my vehicle elsewhere. Do not recommend.

They helped me when my SUV was totalled. The staff were polite and knowledgeable. They worked with…read moremy insurance. The whole process was painless thanks to them.

Kevin is great. Quick response, communicates well, reasonable on pricing. He is very careful with…read moreyour car and will tell you if a repair is likely to cause paint cracking or other damage.

Kevin's skill & expertise took my car from "what happened" to "SHAZAM"!!!…read moreSince he worked on my car, it's now unrecognizable. Kevin, the owner of PDR Services, transformed my car, giving it a beautiful, mirror-like shine. It honestly looks brand new, & I still am amazed when I look at it, & think about how it looked before. I'm so grateful & impressed by his amazing work & attention to detail. My car had numerous, visible scratches all over it, the hood was the most damaged from neighborhood cats & likely, raccoons, making their home on it (I don't have an indoor garage, and never used a car cover); Kevin clearly & honestly explained what he'd been able to do with respect to getting the scratches out, & he didn't disappoint when I saw the end result). He always kept me informed from start to finish, about when he would be at my home to begin the work, how long it'd take him to finish, & texting me if & when he'd be delayed by traffic - he's a consummate professional who knows his stuff, & is very easy to talk to & work with. His fees were reasonable & it was super convenient having him come to me to do the work. If you're looking for someone to transform your car & give it some badly needed loving care, don't think twice about whom to call. I highly recommend hiring Kevin for this type of work for your car - you can count on Kevin to give exceptional results!

This is the only shop that actually knows what they are doing and doesn't dick ya around! I only…read morework with them. Super nice dickheads.

These guys know their stuff! The owner is a walking shop manual. If you don't take your bike there…read moreyou're missing out. Anything I need help with on my old evo goes straight to them.