Stuck in Ocean Shores late in the evening, tried using my insurance's roadside assistance to have…read moreit towed home but waited over 4 hours with them unable to find anyone. I did a search with Yelp in my home area & tried some with no success, then tried Capitol Towing & Recovery although the coverage map did include Ocean Shores, and the guy on call said no problem. Should have called them 1st thing, they answered the phone, did not need to leave a message or create a Yelp project for services, and he got me & my vehicle home in less than a 4 hour timespan counting getting ready to leave & pick up the tilt bed hauler for a place that was well over 1 1/2 hours when I normally drive it. Yes I paid high price for this late at night service, but I needed to get home & already tired for an ordeal that took 9 hours into 6 am in the morning.

They gave me an estimated price of $600 to tow me from Olympia to Aberdeen less than an hour away…read more I had my two grandchildren 10 and 5 yrs old with me on Halloween evening and my oil pressure light was blinking and then steady on. It was raining hard and I was in need of at least some empathetic words. The man who answered was totally about the money rather than attempting to make suggestions on my options for the nightmare situation that we were in. I would never recommend this company for any services. They don't have any customer service or public relations skills.

I wasn't charged for an extra day and the free coffee was amazing. Plus the waiting time wasn't…read moreeven any stress because the office women were great.

Tow truck was apparently called to tow some cars in my parking lot. Tow truck driver parked in the…read moremiddle of the entrance and wouldn't let anyone into the parking lot. When asked to move I was told to find somewhere else to be. The guy carries a gun and apparently loves to have his hand on it while arguing with people. Very aggressive. Then some guy from my apartment I've never seen who claims to be management told me to kick rocks. This company is hiring criminal minded agitators who arm themselves if questioned about blocking a fire lane. Can't park. Can't leave. Too bad. Called the company to file a complaint. Lady seemed in interested in the complaint all together. So hire these guys if you want someone shot by irrational irresponsible children with tow truck keys.

Outstanding service! Was treated kindly and received advice on how to save money on my tow…read moresituation. Tow truck arrived on location a couple minutes early and was a smooth and simple process. When I arrived at the shop where I needed service I discovered that they didnt accept cash. The tow truck driver, DJ, drove me to my bank so I could add cash to my account and drove me back to the shop, no problem at all. Thank you! Not your average tow company, I highly recommend. -JC

my wife wrecked her car. that's enough stress all on its own. we waited long enough for the tow to…read moreshow that the officer actually called for an ETA. yeah was so long the officer call to find out WTF was up. when the tow driver showed, he wanted the key and wasn't going to say no. as far as he was concerned it wasn't going anywhere but into his storage yard. he argued about taking our car to a body shop EVEN AFTER I stated I'd just pay the bill. I spent 17 years in the towing & recovery industry (alongside being an automotive technician) and I sure hope that I never presented myself to the people I was serving like this guy did. safety chains weren't properly attached to my car. (hanging the safety chain from the outer tie rod in the steering system is WRONG) he took my credit card with a phone and didn't give me an itemized bill. also, I felt he overbilled by a half hour. I guess the only part he got right was my car at the body shop.... but as I stated, that was an argument. oh yeah, the emailed receipt wasn't well itemized. no start time, no stop time, no pickup or drop off location. I'd suggest doing business elsewhere.

I hope this is the correct towing company that came to get us a couple of weeks ago. We broke down…read morein the IHOP parking lot in Tukwila/Southcenter. Luckily it was still daylight and we were able to comfortable hang out until the tow truck arrived (they made good time). The tow truck driver was incredibly helpful; before towing our car, he explored more than one reason the car might not be starting (trying to avoid a tow); he was very knowledgeable and helpful. He in fact correctly identified the problem within a couple of minutes (as we found out the next day from the mechanic). Once it was for sure that we could not get the car going, he obliged to tow the car to our chosen mechanic and once there, he even helped us park the car and fill out the overnight paperwork. Amazing service. The best I've ever had from a towing company. Highly recommend.

I had a rear tire blow out on the I-5 freeway just north of Seattle, pulled over and waited after…read morecalling A1 Right Towing & Recovery. He said he had quite a bit of traffic in Seattle to wade through, as it took him over an hour to arrive. However, once he arrived, he figured out a solution to my problem. He efficiently changed my front tire to the back and vice versa so he could tow it to the tire store. He worked quickly and was very polite. (I had no spare tire, so it was a bit challenging.) I would call again if need be, but I hope I never have to do it again. Cost: $358.80, which I thought was a fair price.

Cory was dispatched through a sister company and made sure to tell me to call him directly next…read moretime. Absolutely, since I was charged $212 to tow my son's car about 20 blocks to our house. But anyway... It had been...a week. My younger son's car has been in the shop so he has been borrowing his brother's car while his brother is out of the country. His brother's car is a finicky starter and had needed jumped a couple of times during the week. Needless to say, my son and I were over the car troubles completely. Well, he got the car started and went to fill it up, then of course it wouldn't start again. We tried everything we could think of until we called for a tow. When Cory responded, he diagnosed the problem before even putting it on the flatbed. When he put it down in front of my house, he was able to prove his theory and tell us where to get it fixed for the best price. Not that I ever hope to have to, but I will be using Cory again if needed.

I would highly recommend emergency roadside assistance. When I called for the service, they…read moreanswered right away and they're very reasonable on the pricing. They also informed me well enough about the competitors in the area how much they charge their dispatcher and their drivers keep in contact with you. How long the wait time until they get to the car when they arrive and they verify with you which vehicle it is and license plate number so they don't make a mistake which I really appreciate the professionalism, and they also work with you on and where you need to drop it off so once again, I highly recommend using their services

A relative of ours borrowed our Suzuki car today (8/15/18) for a trip to Mt Rainier and in the park…read morethey had an overheating issue. Through our roadside assistance plan, a workshop and towing company were called to do the assistance. It turned out that the workshop was booked out for at least a week so the owner of Orting Towing agreed to bring the car all the way back to our home. That was over 30 miles more than to the workshop and then over 20 miles further for the return trip. All for $100! Great, friendly service...I hope I never have to use him again :-), but if, then gladly. Tom Dewell Yelm, WA

This towing company is impeccable! Highly recommended! They are reliable, great prices, and…read morefriendly. If you need a tow, here you go. Can't beat it!

Thank you Captain Towing for helping me move my car to my house when it stopped working all of a…read moresudden and I didn't know what to do! You guys were really helpful and quick! If you are stuck in sea-tac and are having car troubles give them a call!! They're really nice and will get the job done!

The guys at Captain Towing are great. They were fast to come get me and tow my Audi, pretty…read more quickly. My car is lowered and they didn't scratch or scape a thing on my car. If you are ever stuck with a non running vehicle, I would call them. They are professional and take a little ease off your situation. Thanks guys.

After AAA submitted a ticket for us then denied us towing services when they were supposed to…read morearrive, we were redirected to Torres Towing & Recovery for the support we needed to get one of cars charged (hybrid car) then moved it to the dealership. Unfortunately I did not catch the name of the dispatcher or the person who came out to help us, every time I called to check in on the eta or ask questions, they were helpful, quick to come out, provided great customer service, & were flexible given the predicament we had. Definitely give them a call if you're in need!

Website does not provide information to schedule an appointment to pick up vehicle. As advised by…read morerecorded message when calling # 757-329- 7483 for Louisville, KY service. Why isn't there a local phone number for Louisville?