Great service transferred my key to a new one was a super nice guy everything went goodread more

I needed a new FOB. Within less than a half hour, I had what I…read moreneeded and at a very reasonable price.

Shepherd from STS saved the day, the week and the year. My Toyota Corolla got stuck in a small but…read moredeep hole,in beautiful South Tacoma where people are more cordial than other locals in the area. I took his towing equipment 60-90 seconds to pull out the car to safety.. Thanks again Shepherd

Called for a tow on 1/15/26. Danny Shepherd came out to do the tow. He tried to jump the car, but…read moreaccidentally did it backwards and reversed the polarity and caused a blown fuse and scoring. I saw him reverse the cables after sparks and smoke came up to try the other way. Car was towed to Lexus at Fife and they confirmed the damage and that it would cost over 1k to fix. Called Waqas Butt who may be related to the owner Arif Butt who told me that the employee did nothing wrong and that sometimes sparks and smoke can happen when trying to jump a car. Also told me that the car had a battery issue already and that it wasn't their fault. Car was fixed at Lexus, they replaced the battery as it was under warranty but I was charged $1055.85 to fix the blown main fuse. Has been incredibly frustrating that despite proof, Secure Towing is unable to take responsibility for an error they made. I have already followed up with Lexus as they were contracted with Secure Towing to do their roadside assistance and sent all the photos and documents they requested. I'm not worried about recouping the money as it was so obvious that it was Secure Towing's error that I'm 100% going to get my money back. But it was extra time and energy wasted due to actions of a dishonest company. If they're going to lie about something so obvious, what else would they lie about? Scummy business, stay far far away.

My brand new (to me) Toyota Avalon died on the freeway and Tacoma Towing was the first hit when I…read morestarted searching. I'm glad I gave them a call. Brian took care of my vehicle and confirmed that Moose's Auto Tech was a good shop. He was very sympathetic regarding my situation and all it took was a few kind words to put me at ease. I was a bit worried about having to pay an arm and a leg for the tow, but I feel that I paid a fair price for the services and would definitely utilize Tacoma Towing again if in need. Thanks again Brian!

after dealing with AAA on the side of the road, called Tacoma Towing and they were there in 45…read moreminutes. Brian was very friendly and professional. went out of his way to get me to the dealership. highly recommend just calling them if you need a tow in the

Fircrest Towing was dispatched by AAA. Rachel arrived and was really professional and had the car…read moreloaded onto her deck truck in less than 15 minutes. She is an absolute rockstar. Will call Fircrest in the future for any roadside needs I may have. Thanks and great job!

I called Fircrest Towing which I have used in the past, but, alas they are under new management. I…read moreneeded a jumpstart, was quoted a price and was asked if I would be paying in cash or credit. I stated credit. The driver promptly arrived and gave me the pricing and asked if I would be using cash. I said "no", I told the office I would be paying by credit card. Driver said he had been given the wrong payment instruction or do I have Zelle then contacted the office. I was asked if I had the card and told them no I would have to go in to my house to get it. Driver told me I would have to use it over his phone, I asked about a receipt and was told it would be emailed me. I was very skeptical because this is not how the previous owners handled transactions. I told the driver I was not comfortable with this and I would call someone else. He still had the office on the phone and they began yelling at me that why would I call another company since they were there, but I did not like how this monetary exchange was going to take place. Office continued to yell over the phone saying they were going to charge me for coming out. I just walked away and went into my house.

I had a tire blowout on I-5 south in Olympia. While waiting on the shoulder for the tow truck that…read moremy insurance company sent (as my car does not come with a spare); Kyle from RST pulled behind us to see if he could help because he saw us disabled on the shoulder. I told him we had another tow coming; but he said he would stay with us with his hazard light bar flashing to provide extra protection to us on the busy highway. Then, when our other tow truck arrived after about half an hour; Kyle from RST helped the other tow driver with hooking up our vehicle, all without asking for or expecting a single dime. True customer service and care by Kyle!

Ready Set tow stole very expensive jewelry from my car after an accident and tricked me…read moreto sign over my car to them knowing that the jewelry was in the car and that I had not remembered this because of my disabilities. This company took advantage of an old and very disabled senior woman ! Dissicable

Recently bought a new RV (Camping World Puyallup) and this company was recommended to move my new…read moreRV to the Maple Valley area. The unit was picked up on time and delivered by to me on time. They backed it in and got it just right in my lot. Made sure all of my questions were answered and it all happened pretty quick. When it is time to move again, I will be giving them a call.

I would not recommend these guys whatsoever. Charge me $370 to tow my truck eight blocks.... Go…read moreanywhere else but don't go to King's towing you will be sorry Can you put down negative Stars. Because I certainly would if I can​

My car decided not to start up after shopping the mall for a few hours. Dead battery, and of course…read moreI don't have my jumper cables. One of the mall employees recommended All Pro, so I gave them a call. If you ever need assistance from a tow company, this is the place. They got me back on the road quick, and the price was more than reasonable. I grew up in a very small community, so I value a good experience at a small business. This is the second time I've had car troubles in this area, and I live on the other side of the Tacoma narrows. I wish I would have known of this company when I was in need of help several months ago.... From start to finish an A+ experience.

So glad I chose this towing company! I called them needing…read morea tow, and they were there within the hour! I had my newborn with me, so I was definitely grateful for not needing to wait for a long period of time! Patrick was friendly, and on time, and I would recommend him and the company 10x over. If I ever need a tow in the area again -- crossing my fingers I wont though! -- All Pro Towing will be the first company I call.

Writing this on behalf of my dad. :)…read more These guys came out and towed my dad. He got a bit stranded and AAA had him waiting for 4 hours. Called Too Cool and they were out within 20 minutes and had him all squared away. They were kind to him and patient, which means so much. If you need a tow, you are already probably having a bad day-they really seemed to understand this, and provided great service and help. Too Cool is on AAA's provider list. If you can front the money for service and wait for AAA to reimburse, give them a call, especially if AAA gives you a long wait time!

This tow truck driver was called to tow a pickup truck from a private driveway. Instead of towing…read morethe pickup from the driveway he backed up to an SUV that was LEGALLY (per the police) parked in the culdesac. Before he hooked up to the SUV we came out of the house and asked what he was doing. Instead of stopping, he put the bar out and lifted the back of the SUV. He said he was taking the SUV to his lot and wouldn't put it down unless we paid him $300. We had to call the cops to keep him from taking the SUV. The police said since he was hooked up it was a civil matter and we would need to take him to court for it to be resolved. The police talked him into lowering the fee to $100 so we paid him and he let the car down and left. He wasn't getting paid for the vehicle he was called to tow so he was going to get money from someone, whether it was legal or not! He was not helpful at all and wouldn't even tell us his name when the 911 operator asked for it. He said "it's on my shirt" but we standing in the dark and his shirt couldn't be seen. This guy will scam you for the most money he can get, even if it is illegally. If I could give zero stars I would. Also, this is on Christmas night.