Bought a lot of Chevrolet in my life, on my 4th corvette, most recent 2023 C8. I have to this was…read moreone of the worst experience I ever had, the salesman Vladimir did his hustle to negotiate, but the deal was to replace part of crack bumper, being I bought it straight to a bodyshop to replace the spoiler and exhaust, thought I offer to just pick up the part from them and save them the labor for this $2500 part. Note this dealership is over 2hr drive for me, sadly when I got there, they had order the wrong part, not to mention the parts dept. said the correct part would need paint, as I'm on the phone with the bodyshop, they are able to repair if for only $1500, one would think it make sense to take the deal and less cost for them, but instead the salesman Vladimir said, "let me get back to you" Not knowing what just happened?? As it turns out both Vladimir & manager Jonathan was trying to get a cheaper bodyshop near by to have it fix at $600 site unseen damage, for fiberglass repair..? The inconvenience for me itself is absurd, this followed by "If don't let us fix it cheaper, then we are only going to pay you $600, take it or leave it"
WOW what?! Here I was trying to save them part and paint. WTF? I have contacted GM_Customer_Assistance, they did nothing about it as I'm out of pocket $700 for paying full repair. It would took them month and half with calls after calls saying they got the wrong address etc., I finally offer to coming pick it up in person, Jonathan was nice enough to offer me some gas money, sadly as I'm picking the check, the battery completely died on me at the dealer and had to be replace for over $300, what..a 3yr old battery?? Jonathan said, "sorry, nothing I can do for you there.
An hr later as I was about to pick up my car, I randomly ran in to another general sales manager Jorge Grajeda admiring the upgrades I've done to the car, I had to tell him what I've been through at this dealership. FINALLY, someone was understanding and cutthroat attitude and walk me to service and ask to charging me only $100 for the battery replacement would work for me, and said "We are not perfect, but we do our best to take care our customers. Here is a kicker, trying to cash the check there next day at BofA, there told me the check either have no funds or something, they will NOT let me deposit it, go figure!! Ahhhhhhhhh!
Even though Mr. Grajeda did his best to soften the blow, but no where enough to saved how I was treaded at this dealership after the sale. "Will I ever get my $600?" That is the saddest statement from of the year.
