I had a great experience dealing with Nino Sabanagic. Purchased a sweet 2024 Mazda CX5. Low miles and very clean auto. I would recommend this auto dealership. Great choices for almost anyone. Thank you all DB Hill read more

Purchased my Range Rover this weekend with Shahi. He was very educated on all vehicles. Showed me multiple vehicles and knew all details on each car wasn't just trying to sell me on anything, he was helping me make an educated purchase. Everyone there was helpful and attentive. read more

Do not give this place your business. This is the worst used car dealership. Go, literally, anywhere else. Integrity and customer service is appalling. Sold my daughter a car for over $7k that had issues within a few days of driving off the lot, and they refused to do anything for her and treated us terribly. read more

So I ended up getting the truck I wanted, but they took advantage of me from the get-go. They lied to me they misled me. I definitely do not recommend this place if you were buying a car, do yourself a favor and stay away from this place. read more

This dealership will do anything to make a sale. Even allow for someone to sign all documents in the name of a spouse that is not present and tell them its OK. Spouse not aware that the vehicle is in their name until finding paperwork a few months later. Not only was it in 90K vehicle that they could not afford but somehow they got approved. That's a little sketchy as well. Call the dealership to see what they would like to do about the situation. Figured we didn't want to jam anyone up just wanted to bring the vehicle back. After many calls with promises of being called back which never happened finally spoke with a manager that said they would check the cameras and get back to me. Again gave them a week to get through the cameras and call back, but no call. Had to call again and talked to someone who was a little defensive and said how would we have a copy of their ID if they weren't here. FYI not hard to take a copy of your spouses ID. Fast forward to meeting in person, which was a joke. As we know they checked the cameras but of course wouldn't disclose if they actually saw the person. Obviously they did not because 1. If they had they would have had no problem showing or saying that and 2. This person was at work and can provide proof. She said they have a witness that saw them there. And then it turned into multiple witnesses as the conversation went on. And then tried to say a check was sent and had to have been cashed by said person. Schooled her on banking practices with that one. I get they are trying to protect themselves but what happened to doing the right thing. Although there is some amount of blame on the spouses part the dealership should never have told him it was OK to sign and purchase a vehicle in their spouses name with out them being present. We tried to work with them to resolve this but they were not easy to work with at all. I believe once they said to file a police report we would just go away. We will be filling a police report and it will be against the dealership as well as getting an attorney. I have read the laws against this exact situation and know we will be entitled to much more then them just taking the truck back. Good luck if you decide to work with this unethical, criminal, do anything to make a sale dealership. I have read many reviews of the way they lie to make a sale. read more

Absolutely the worst dealership I've ever had the misfortune of dealing with. We came in to look at a 2024 Jeep. Didn't expect much and weren't surprised when we were told we didn't qualify for it. We did get told however that we qualified for a 2024 Chevy Malibu. Upon hearing that and taking it for a test drive we were pleased we were shown numbers and after going back and forth a few times we came to an agreement. Upon signing the document that we were told we were approved for we were told all we had to do was get insurance on the vehicle and put the deposit down. As it was already past our daughters bed time we opted to handle it all the next morning. But not before our sales person Kamal had gotten pictures taken and posted to social media but also asked us to leave him a review. At the time we had no problems with that other than having been there for 4 hours at this point. The next morning comes we show up with down payment in hand insure the actual car with the vin at the insistence of Kamal ready to sign pay and leave in our new to us car. If that happened dear reader you wouldn't be reading this lengthy review. We show up get jerked around told they were just waiting on funding and we'd be good to go 4 hours and a missed doctors appointment later they give me another set of hoops to jump through. I confirm with them that if I get this one final thing handled we will be approved and able to pick up the car the following day they answered in the affirmative so I handle what I have to call this time to make sure I'm not coming in to waste another 4 hours of my time to get jerked around again thankfully I did because now I'm no longer approved for the vehicle now I'm approved for 10,000 great what on the lot is under 10k awesome let's get these approvals ready so I can walk in sign and walk out nope unfortunately you aren't approved for any of these vehicles. So now not only has my credit been run 3 separate times by these "car sales people" but my partner has insurance on a car in their lot. They refuse to talk with us to remedy the situation and have said on multiple occasions Yes you're approved only to turn around and back track. We will be reporting to the BBB and the Tacoma DMV and whoever runs this shoddy business will be hearing from our lawyer. Bottom line unless you want to get royally screwed and deal with pushy and poor customer service stay away from this "dealership". Also for anyone interested the three people whom I had the misfortune of dealing with at this godforsaken business were Kamal, Troy, and Eddie. read more

As a member of the law-enforcement community transparency is highly important to me. My ability to read through BS and tell if someone is being genuine is one of my favorite skills . I had a fantastic experience buying my new Ford Explore Platinum from Briana! She was incredibly patient and attentive, answering all my questions thoroughly and never making me feel pressured. She took the time to understand what I was looking for and helped me find the perfect car. Even when I thought I had found one she could tell that I was settling and I wasn't really happy. She knew I had my eye on the explorer and she made sure I didn't want to test drive it. Which I absolutely did. I have never actually loved a vehicle I have owned. I am so obsessed with my new car. I totally get now how people could be car people I highly recommend Briana and the team at GT Auto Sales in Tacoma for a positive and stress-free car buying experience!" I have never laughed so much with a car sales team. The whole environment is easy-going and carefree while everyone is knowledgeable, approachable. We will definitely be returning to upgrade my husband's truck. read more

GT Auto Sales - Date night - Used Car Dealers Near Me - Tacoma, Washington

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would give 0 if i could. contacted them. asked about something they had. made a deal with them. drove an hour to get here. was treated poorly and told no, we dont want to do the deal we agreed on. complete waste of time. DO NOT TRUST THESE PEOPLE read more

Everyone was amazing and the experience was great! James, Troy and micchio aka Mr Finance Wizard (sorry if I spelt that incorrectly) were very professional and understood our needs. We told them what we wanted, what our budget was and our financial & credit situation and they were able to help us land a deal we were ecstatic with. Then here they come with better news that just blew us away! My husband hates the car buying process but with them it was fast, I think waiting for the car to be cleaned took longer than the paperwork itself . I will for sure recommend this team to everyone I know in need of a car. read more

Check yourself until you find yourself being a victim of gaslighting and greed! Do your homework before you buy and check ALL reviews. They will hold your license plates for hostage until you pay them MORE MONEY! **** Careful of your wallet! ****** Be mindful so that you don't get scammed like this senior woman did! A sickening display of our world today.... read more

Where do I start? I purchased a black 2012 Chevy Captiva LTZ from this dealer. Well, the first lies that the salesman told me was that the transportation from Washington state to southern California would cost about $300 and take 2-3 days. Imagine my surprise when they charged me $1,200 to transport it, and it took 2 weeks to get it. They assured me that it was coming in a covered transport and even went so far as to show a picture of the transport to me. Surprise number 2: NO COVERED TRANSPORT, AND IT GOT HERE AT 1:00 IN THE MORNING. To make matters worse, the transport guy tried to charge me an additional $430, but to their credit, GT Auto set him straight. Surprise number 3: TAMPERED BATTERY. Somehow, the battery was disconnected which made it impossible to get a smog check until we put in a new battery ($250) and put 100 miles on it. The new battery almost doubled the amount of amps being put out, which meant the battery that was in the Captiva was not designed to maximize the car's capabilities. No smog check=no registration; no registration=no plates; no plates=possible pullover. Surprise number 4: Took the Captiva to our mechanic. When GT Auto sells you a car AS IS, THEY MEAN IT! The Captiva needs new rack and pinion, 2 lower control arms because of cracked bushings; and sway bar ends, and a new alignment. Total cost $2200! Ouch. Learn from my mistake: never buy a car unless you can see feel touch and smell it! PS: See Scorpio M's Review! read more

One of the very best car lots I've ever been to and dealt with. Super awesome team, would recommend them to anyone looking for a great vehicle with reasonable prices. I love my Maxima!! Thank you Terry, Michio and the whole crew for everything!!! read more

Today I traded in my ram 3500 for a monster lifted f350. Super happy. Beautiful super clean truck, D, James, junior, and senior were great to work with. Fair price on my trade and the new truck. Looking forward to hemorrhaging diesel $$ on my new set of 40s lol. Now I just have to figure out how to get in it without knee pain and where to park it at work.... These guys have a great selection of fairly priced lifted trucks - and they are good to work with. You should visit their shop if they have what you're looking for.... read more

GT Auto Sales - 2017 f350 - Used Car Dealers Near Me - Tacoma, Washington

This was the best experience I've had buying a car! Absolutely every person there was so helpful! They did any and everything they could to make sure I had a pleasant experience! I've never had a dealership go above and beyond for me! They didn't try and sell me a bunch of stuff I didn't need! We hit a few snags but they made sure I walked out in my Wrangler! I absolutely love it!!! They treated me like a person not a paycheck! I will buy all my future cars with them! Thank you again GT AUTO! You made me so happy! read more

Joon was awesome! Made sure that we happy with our selection, and made sure we got the best deal possible, I'll be sending more people his way! Ask for Joon! read more

We went there today, looked at a van for about 15 minutes. No one came out to help, finally made eye contact with someone who works there, he was in skinny jeans, carrying his coffee with eyebrows that looked better than mine.. he just kept walking and went into the office and didn't look back. He made eye contact with my husband and did a half head nod but kept going. I see why this place only has two stars. I'd give him 5 stars for maintaining his appearance and no stars for customer service. That's the problem with these, I have enough cash to buy at auction type of dealers. They may have a few bucks to buy a decent car but they lack common sense of owning a business. read more

AVOID at all cost. The worst auto sales store! I bought my 2016 range rover from GT auto sale in Puyallup in March 2022. A week later I had to return whan the transmition light was on. James (the sales person) added some liguid and the transmition light went off for a day. I drove back and James was extremly unprofessional, disrectful and rude. he almost threw me out of the lot. He refused to take repsonsibility that I have bought a month earlier. He basically told me to not come back. I then took my car to Range Rover Bellview, The Gear fault sign was on and I barely made it to the serives senter. The car kept stalling. I was told the trasmission was leaking. I have paid Range rover service, $939 already. My car has been in the shop for three week. They say it is a trasmission leak. My next step is samll claims court. read more

Purchased a used Jeep. Fair price. Friendly sales process with Torri. Business like interaction with James the sales manager. That's not a negative description. Merely a factual one. Others would say the same about me if I were the seller. Mutual respect was shown. Not very willing to negotiate on price. However, I looked at the vehicle even before they had run it through their shop so they still had strong expectations it would sell. They did agree to a small break from asking price which was a bit elevated but in range. I would buy there again. I might even ask them to find me a specific vehicle should I want another. I think they would locate a good vehicle. read more

GT Auto Sales - 2014 Jeep Wrangler Rubicon - Used Car Dealers Near Me - Tacoma, Washington

Three cheers to Terry & Gary, helpful and friendly. Jeep was as advertised, priced right, clean and runs great. They helped arrange excellent financing, better than I had found. Will definitely keep them in mind for my next vehicle. read more

Buyer Please Read! Beware. Second time posting review. Convinced and hassled me to write a review same day before even leaving car lot. Very unprofessional and dishonest car dealer. Treated my fiancé poorly and put her in tears, over us having to take car in 2 days in a row because check engine light kept coming on. She had stated she refused to finalize bank with car mechanical issues. Poorly behaved staff and snapped at her. Told me at time of purchase car was serviced and lied to us. They turned off light manually yesterday 12/04/2023 and told us it was just not reset after being serviced, which I know wasn't true because drove the car 5 days prior to check engine light coming on. Came on again today getting ready to head to work. Called dealership and took it to them again. They were very unprofessional and rude about bringing it back to have them fix the issue. TOLD US that a check engine light was okay to come on and would be able to continue to drive car just fine. Lies! Bank was on phone and i let them know what was going on and they advised me to rethink purchase. I asked car dealer to write a promissory letter stating they would resolve car problem and they unprofessionally through tantrum and said they were unwinding deal. Very shady car dealer and tries to sell lemon vehicles. Read other reviews also before buying. read more

James at GT Auto was great to work with and helped us out with a great used truck. Awesome trade in value and finances. Thanks so much for great staff and helping us out. Stephanie Menzia read more

Long post, but to sum up: Dishonest, disrespectful, unprofessional treatment of customer and property. Untimely, uncommunicative and extremely unhelpful customer service. Damaged my car and given the opportunity to fix it, they lied to my face and failed to do so. I began my relationship with GT Auto several years ago, after moving to the area, a Groupon discount for an oil change brought me there. I met their outstanding head of the service department, and he absolutely wowed me with his enthusiasm for customer service. I was quite impressed with his passion and professionalism; he won me instantly as a loyal customer. I began happily referring this location to all my friends in the area, recounting the positive and earnest impression he'd left with me. I returned to this shop for several things my car needed done, and I was continually met with familiar and friendly service. Sadly, this employee moved away, and things started to go sharply downhill. At first, it was nothing more than losing the enthusiasm he'd shown me - but my dealings with GT still felt professional, at least. In time, this grew less true - but I consider myself a loyal person, and although I could no longer recommend them for outstanding service, they hadn't lost my business. THAT all came to a spectacular end with my last experience. I called to make an appointment for an oil change, and was told they were booked solid for several weeks. At first I graciously conceded - I could change my own oil easily enough - and I congratulated them on having so much business. However, my car had been giving me a hard time in the cold weather, with an electrical issue preventing it from starting much of the time. I considered calling around to find somewhere else with available appointments to have a look, but I decided I didn't want to take my business elsewhere if I could avoid it. I called back, and booked an appointment a few weeks away. I explained the issue, and I explained that I had narrowed it down to most likely being the instrument cluster or wiring harness, and the woman suggested I leave the car with them overnight, so they could replicate the behavior in the cold morning. When the day came, I left my car with them and waited to hear back the following day. It was fortunate that I made arrangements for transportation, because I didn't hear back from them at all for three days. Evidently she had not relayed what I'd said to the mechanic(s), because it had taken them that long to rule out other things. They had finally determined that it seemed to be the instrument cluster wiring, and they'd be able to send it to Tacoma Speedometer for rewiring / replacement. I consented to the cost, and waited once more to hear from them so I could come pick up my car. Another 3 days passed with no communication, and it was now Monday. I had no way to reach work this day, as I'd be working alone, in downtown Seattle, with hours prohibiting public transportation. I called first thing in the morning, to check in - the receptionist informed me they were "very busy," and took a message, assuring me they'd "call me right back." I waited 45 minutes, and tried again. I got precisely the same treatment. Twice more I waited, called, and got put off similarly. Finally I was forced to call my work and give them a heads up, so that I could be replaced for my shift. After leaving 4 messages throughout the day, and missing work (costing me upwards of $250) I called back and insisted that a message not be taken. I firmly explained that I'd been waiting to hear from them for several days, and none of my calls had been returned. After holding for 10 minutes, I again spoke to the woman with whom I'd booked the appointment and been in contact before. I apologized for my insistence, and she apologetically explained that Tacoma Speedo had taken longer than expected to get back to them. The story now was that they'd be unable to repair or replace the faulty wiring at all, but I could get my car the following day. Believe it or not, I took this news understandingly. It's an older (1998) model, and I'd had some difficulty figuring out the issue myself. What shocked me when I retrieved my car was the fact that my car was filthy! There was shop grime on BOTH of my front seats, staining them black with oil. Ontop of this, the instrument cluster was now LOOSE in my dash! The plastic cover was bent into a curve, catching the sunlight from every possible angle and glaring back at me. I called and made an appointment for them to reinstall it properly, and mentioned the grime on my seats. She apologized, and told me to come in the next morning. 10 minutes later, they sent me on my way -- except now there was a thick grime on my shifter knob, a new grease smudge on the inside of my windshield, AND the instrument cluster was NOT secured, but rather there had been foam jammed into the wide gap to make it less obvious. Literally FILTHY LIARS! read more

These guys are on spot and great snd fun to work with James and his team is highly recommend if your looking for a fun carefree environment to shop in read more

I am not sure how to start but this is by far the worst dealership my fiance and I have had to deal with. We bought a Mercedes GL diesel and up front was a beautiful vehicle.. Come to find out it needed help, the shop manager assured us it wasn't a huge deal when the vehicle broke down and that they would fix it upon contacting the warranty company (because of course we got fooled by the stoned finance individual who soled us the warranty) Mike who claimed to have his uncertified mechanics fix this issue did absolutely nothing! (Look below and I will attach photos) everything was put together with home screws and zip ties. This place is an absolute joke! I actually stopped in today to cancel my warranty and they had a Tesla in the shop... there not even certified to let alone work on one. These people don't deserve your time. Go ahead and follow there owner and sales personnel on Facebook, you'll see the sweet life while they laugh and joke behind the scenes. I can't even try to explain in detail exactly the situation but I can assure you if you want to buy a vehicle from these so called people to most definitely hire a lawyer first. It's cost me almost 8,000$ in the first year of owning this car. May be my fault but I'm advising anyone to take your thought vehicle to be inspected by a trusted mechanic before signing anything, there mechanics there are a waste of money on there part and absolutely cluesle So minutes after writing this review.. received a call from the company asking if they could resolve the situation, weeks later... nothing. Update: I was contacted after writing this review and was told they would make everything rite. Haven't Heard anything, I will stick with my review at this point and tell you to please never go here! Ever! Absolutely unbelievable. read more

GT Auto Sales - Used Car Dealers Near Me - Tacoma, Washington

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If I could give this place 0 stars I would. Weve done nothing but dump money into the truck we bought that was the owners personal vehicle. They didn't pay off the vehicle we traded in when they were supposed to and we had the bank coming after us. The only good thing about this place was the sales man. STAY AWAY!! Yes the truck was bought in your tacoma store sold to us by you. read more

I can't recommend GT Auto enough you guys! Everyone was so nice & accommodating. Went in thinking I was going to fall in love with a certain year Jeep... Ended up loving a different Jeep that I thought was going to be too far of a reach & James still made it happen for me! Super happy. Super stoked on this amazing ride. All thanks to GT Auto!! read more

GT Auto Sales - Used Car Dealers Near Me - Tacoma, Washington

Buying a car is never easy and with the help of salesman Dre, it was a smooth process. Dre is very willing to help and do anything to get you the best deal out there. He even helped me with getting a car that I wanted that wasn't even in the lot yet which shows how much he went out of his way to work with me. Good variety of cars to look at. Everyone is friendly there, highly recommend Dre. Thanks! read more

I Bought a caddilac Escalade here, they failed to disclose to me that it was in two accidents. When I asked they said it was clean. I called today to see if they are willing to make it right. I was told no, because it has a clean title and they are not legally obligated to if the air bags didn't deploy. So I Took a $7,000 hit on trade in value because of this. Shady business! read more

GT Auto Sales - Used Car Dealers Near Me - Tacoma, Washington

Let me start off by saying this review is for the SERVICE DEPARTMENT... Not sales. JD is the manager in the service department and he is extremely personable and friendly. Mrs. Karen is the receptionist there, and she's extremely personable and friendly as well. They came highly recommended by my husbands co-worker, who is also a service member. I love that the mechanics are all prior military, so they are super military friendly. They also do a free courtesy PCS inspection. So if you bring your car in before you hit the road, they will make sure you're good to go. As for my experience.... I give them 5 for customer service 5 for professionalism 5 for price But the only gripe I had was timing. I would rate the timing 2 I needed my window switch replaced, a new radio installed, fuel injection service, power steering flush, coolant flush, and brakes. It took about 7 weeks for me to get everything done. I would come in once a week. Part of it was the manufacturer/supplier sent the wrong dash kit, and the one I needed happened to be on back order. So that took like 3-4 weeks to get all sorted out. I rated the timing 2 because it did take a long time for all of my services to be completed. JD gets swamped with work, and I understand he can't keep track of every little thing. In my case, the Windows took a long time because they had to strip down the doors and diagnose what was wrong with my windows. (They weren't rolling down anymore). Then my power locks stopped working and they had to figure out why. Then one of the Windows was tilting forward and not rolling up and it was screeching. My damn Windows..... I did appreciate them checking my brakes and letting me know that they were still good and had lots of life in them. So he didn't sell me brakes when I didn't need them. I just had rocks stuck in my pads that was causing screeching and my brakes not working 100%. They cleaned out my brakes and removed the rocks and they work fine. As for the services, I just had to continuously remind them that certain services needed to get done because they spent all of their time figuring out the problems with my stupid windows. My only advice, is that you need to be clear and concise with what you want. And if you have several services you need, I would spread them out. Overall I do recommend their service department. JD goes above and beyond to make sure his customers are happy, and his prices are amazing. You can't beat his prices. Especially for radio installations. I am in love with mine. Epic customs next door to them quoted me $633 for a single-din faceplate radio that was going to go in the cubby hole under the existing radio. It wasn't even going to be mounted in the dash I paid a fraction of that with JD and my radio came out beautifully. So thank you JD and the service team!! read more

GT Auto Sales - The original radio - Used Car Dealers Near Me - Tacoma, Washington

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AVOID! They sold us a lemon. If I could give zero stars I would. These people are so unethical and slimey. We purchased a vehicle and the engine blew within 3 months and they tried to blame us for the issue!!! We had several mechanics look and they all agreed the engine shouldn't have blown and something must've been wrong with the car. They refused to help us and now we are stuck with a car that we barely got to use and we spent hundreds in rental car fees while we were without a car and the cost to fix is more than the car is even worth. It's made our lives a nightmare. Steer clear people! read more

We bought our truck from Gt almost 1 year ago. The staff was friendly as most sales people are. Make sure to inspect all of the fine details and ask many questions prior to your purchase. They only disclose what you ask about. Many areas were freshly touched up and not noticeable until the truck was washed, exposing discoloration and chrome parts coated in a thick black coating. There was damage to the roof and the rear window didn't open. The driver side heated seat didn't work. We love our truck but would have appreciated the honesty more, especially for the price we paid. Lesson learned but make sure you inquire. read more

Curbside Motors #1 Fan! They will take care of all your car needs

Bought a car way overpriced, dealer was very pushy. Was unable to complete the deal so brought the car back after 6 days they charged a restock fee of 500 dollars and mileage!!! I get the mileage but this restock fee????? They charged nearly a thousand dollars after six days to return the car and we only had to return it because a family member became seriously ill and we couldn't afford the car. So They added insult to injury....and every dealership I spoke with after said they literally cannot do that. What a shame. In these times of economic grief and people struggling they are going to stick people like that. You couldn't pay me to buy a car from there. read more

Ohhh.... Where to start.. So I came to this dealership after inquiring about a truck they had for sale. It looked nice from the pictures, so I figured I'd check it out. I wasn't really ready to commit to anything yet, just wanted to search around for some good deals. Upon arrival they did their usual greetings and we jumped straight into the details about the truck. Now, keep in mind, the ad they had up for the truck was $15,777, and after we ironed out the details they came back with $16,800 for the truck. At the time when I was talking to them about pricing I had forgotten what they listed it for, so its partially my fault for missing that. But they did take advantage of me instead of having integrity and giving it to me at the listed price, which is why I'm only giving 3 stars. So... moving forward, I got a conditional offer on an auto loan for the truck and from there they wanted me to sign off on the truck. But before signing my life away I wanted to test drive it myself, but there was a problem.... I only had liability coverage on my insurance, so they wouldn't let me test drive it. So I rode in the passenger seat while the sales rep drove the truck. On the back roads going low speeds it seemed to ride decent. So I went against my gut instinct (which told me not to sign the papers) and signed on the dotted line. Now luckily, I'm a mechanic in the Army so I know what to look for and how to test a vehicle for issues. Since my auto loan was conditional I still technically didn't own the vehicle since I hadn't paid for it yet. I finally got it on the highway and thats when I realized this was a bad deal. I knew the transmission was having some issues because every time I gassed it the truck would start shaking and struggling to gain speed at 55+ and the automatic shifting was sluggish. Don't get me wrong, the engine in that thing was damn nice, but the tranny would have been an expensive fix. The next day my conditional offer on the loan was denied because I didn't have enough pay stubs from my new job to prove my income. So I definitely dodged a bullet on that one. Now, the reason I'm giving them 3 stars is because of how they worked with me through the whole transaction. Mark is the one I worked with in sales and he was fairly understanding of the situation. They could have charged me out the ass for the miles I put on the truck and the $500 re-stocking fee on top of that. But they waived the fees and I signed the truck back over to them with no strings attached. Moral of the story is, if you decide to buy a used vehicle from any dealer, be sure you know what to look for or bring someone who has mechanical experience to ensure the vehicle is in good condition before you sign any papers. On that note, Mark in Sales was pleasant to work with and very understanding, if you do decide to purchase from this dealer I recommend working with him. read more

My experience with Gary at GT Auto Sales was extremely helpful for me during the purchase of a Rover and a BMW M5. He educated me, kept me up to date on current national inventory, and provided a network of people who could help me find the best vehicle for me. Having a person you can go to in auto sales who's reliable, responsive, and trustworthy is important in his industry! Thank you for all that you've helped me with, Gary! read more

James and did somwthing that I disnt think was possible... they got me into a car at more then half the interest rate that my current car had me in. my monthly payments are lower, read more

GT Auto Sales - Used Car Dealers Near Me - Tacoma, Washington

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I had a great experience with GT Auto Sales. I was looking for a very specific truck, and GT Auto Sales was the only place on the West Coast that had it. Unfortunately, there were a few issues with it. The car had just arrived so hadn't been detailed yet. Also, there was a broken trim piece inside. Even though the truck was almost new, they weren't sure if Ford would cover the warranty. Even with these issues, they assured me they'd take care of everything. They got the car detailed quickly, and everything looked great except for the broken piece. I got them to put it in writing that they would fix the broken piece IF warranty would not cover it and bought the truck anyway. Sure enough, when I brought it into Ford, they said it was not covered since they claimed it was wear and tear. When I contacted GT Auto Sales, they quickly setup an appointment with my local Ford Dealer and took care of everything at a cost of over $1000 to them. Besides this issue, I really appreciated that I could stay in contact via text. I wasn't always sure who was on the other side of the text messages, but no matter who I was in contact with, they were all great. Overall, it was a great experience and I'm very pleased with how smooth the process was. read more

I wish I could give zero stars. Like some others, I came to GT Auto by way of Groupon. I purchased the voucher for an oil change and tire rotation. I was initially impressed with the place. The guys were super friendly and quick to get my car in, get me seated and offer me a beverage. The wait wasn't bad- perhaps 20 minutes or so? Maybe 30? However, on second thought I'm thinking it actually was a terrible wait, considering I'm not sure they performed all the labor on my vehicle, if any for that matter! See, when I first got there I talked to the shop manager about my front tires. They were bald on the outside rim (an alignment issue) and I was curious if I was going to need to replace them. The manager said they would rotate them to the back and I could probably get through till December. Sweet! That buys me four months. Well here's the problem- when I got home I realized the front tires were never rotated to the back. In fact, the tires hadn't been rotated at all. Also, in regards to my oil change, there wasn't a sticker in my window noting my next service date (my old one was still in place) so I wasn't even certain if that happened either! But here's the kicker: the only service I can guarantee they performed was removing my previous dealership license plate frames (which were from BMW Northwest, where I purchased my vehicle) and replacing them with their own! A totally sneaky and dirty move in my book. So whether you are looking to buy a car or get service done, stay away from this place! It's full of shady people and dishonest work. I plan on writing into Groupon as well to let them know about my crappy experience. Lastly, a final tip: If you are looking for tires or tire service and need a reputable shop, check out Santi's on 131st and Canyon. I went there based on a recommendation from a trusted source and, after telling them about my experience at GT Auto, they did my tire rotation for FREE. Which was unnecessary and unexpected but so appreciated and provides me an odd sense of closure about the whole ordeal. read more

I had good expectations about this dealer, first i drove the car, i liked it... Second, the bmw z4 top didnt work. Day after day waiting for a phone call nobody would call me. It just seemed that my money didn't count!!! until one week, now The car still in the "shop"..... Till now they haven't even fixed it. Now I'm wondering if it's more than that. But luckily I found my 2012 Cayman s first advice, if your going to sell cars... make sure it works. Second, follow up with your customers that are interested in purchasing something from you guys. Third, don't put more bad stars to u guys, as you know were not the ones putting bad ratings. Best luck guys... read more

I purchased a car that had to be shipped to California, James was awesome during the entire transaction up to loading up the car for shipment. He was fair in making the deal happened too. I will definitely go to GT Auto Sales next time. read more