Honest communication. The cost and length of service was fair and reasonable in my opinion. In…read moreone instance labor wasn't charged for an install. The issue was totally resolved; the car runs better BUT: my formerly very very stiff clutch is now smooth like butter! I don't know enough about mechanics to know the how/why, but that clutch is great and the car drives as it was meant to! Thank you so much guys and gals.

If you're looking for a shop you can ACTUALLY trust, look no further! I came in feeling skeptical…read moreafter a bad experience with another local shop, but Toni and Brandon immediately made me feel at home. It's rare to find a quality shop open on weekends these days. While I waited in their comfy lobby, I actually enjoyed chatting with the team. It felt more like catching up with friends than sitting in a mechanic's lobby. They are 100% transparent. Brandon only noted a repair I already knew was coming up and never pressured me to spend more. They truly love what they do and care about their clients. Definitely turning into a regular here! (Side note: Enter the parking lot from Washington St to find them easily!)

My family and I enjoy taking our vehicles here for service/repair…read more Vishwa and the team are knowledgeable and take care of you like family :) Very affordable as well, I am confident with Vern's working on my vehicle. Have brought multiple vehicles here for 10+ years, they have helped keep me on the road riding smooth thanks Vishwa and team for all you do!

Nice guys - honest and trustworthy. Went out of their way to get me in and out with a new trans in…read moreunder a week. Nice followup at 500 miles, tec.

Fantastic CLEAN, fresh smelling, well lit delightful Customer BATHROOM. Inspired by the Four…read moreSeasons Hotel Quality. All I do is research in the automobile business. I happen to own a unique Subaru Legacy. I love independent repair shops where the owner is there every day at the front desk or in the shop. Josh usually answers the phone and knows Subarus well. When I go to any of the factory authorized dealers the service managers don't know Subarus, don't own Subarus, don't touch a Subaru with a wrench themselves. When you go to a specialty shop that is all they do from the front desk backward, talk and think Subaru. Factory authorized dealers hide their service departments. Specialty shops don't and you're always able to have something pointed out in the shop while the car is on a lift. Dealership service managers take a percentage of the repairs they can scare you into for too high a price. Roopair repairs for way less using factory authorized parts or better if you like. Josh has a hard job, harder than a factory authorized dealer. After 17 years he knows he must be honest with customers and helpful to build a long-term relationship. I admire Josh he is direct and honest in a most polite fashion. His sense of humor and honesty is actually delightful and colorful. His customers appreciate his consistency and management. I appreciate the quality of workmanship and dedication. I don't mind driving an hour for specialty service. While waiting for my service I walked around the neighborhood good restaurants and fun stores around the corner. Looking Forward

My Outback had been making a weird clunking noise when I turned to the right. I took it to a…read more general mechanic shop in UP who kept it overnight and they said they weren't sure what the noise but suggest I replace my 1 yr old rear brakes for $1200. When that didn't work I drove around determined not to go back and just find another shop to rip me off. Months and months later I finally decided to only see someone who specialized in Subarus and called Roorepair. I didn't even totally describe my problem when they said "Sounds like an axel." And they were right, they fixed it. The price was fair compared to others and they got me schedule & then out quickly. I had a good enough experience that when I was about to 200k miles and needed a tune up, I called them. I was quoted at $1400 and they offered a free loaner car since I'd be dropping it off overnight. Which was a huge weight off my mind of arranging for rides and/or uber. They were honest with me about recharging my AC (they weren't able to for that year) and said my car was in good shape and didn't need extra work, didn't try to upsell me in anyway. They're a good shop.

Very satisfied with customer service and quality. They took great care of my 2006 BMW X5 after a…read morecollision. They handled most conversations with my insurance company and the rental company as needed. 10/10 would recommend for value and services.

Integrity. Quality work and fairness…read more Been going for over 15 years and will keep coming because finding honest and competent isn't always easy when finding someone to work on your car. Had oil change and asked to inspect. No charge for inspection. With so many raising prices stating inflation or tariffs my costs were a mere 8 bucks more than same month last year. They were quick gave me a list with how pressing other matters were. AND let me know Nothing was immediately pressing. Find another mechanic that is that honest.