The driver gave excellent service was very friendly even thought it was his birthday he still…read moreworked came and got me on a very dangerous are on i5 and didn't even flinch with cars going by about 6 ft away

What a joke!! Just called for an estimate regarding hook up fee, and per mile and the guy that…read moreanswered was very rude. If you guys are looking for business probably should be a bit nicer to potentiometer customers on the phone. Looking for a tow in the kent/ renton area, go with West and Sons. That's what I did lol

It is never a good day when you have to have your car towed 50 miles from Seattle to your home town…read moremechanic. But, listen to me. These professionals at On My Way Towing were quick, friendly, efficient and knowledgeable. The price was 33% lower than other Yelp top picks! I hope I never need them again but you can bet I've got On My Way Towing in my contacts because I will never consider calling any other tow company!

For the first time I was referred to this business! I thought I would try them to see if they were…read morehonestly one of the top places! I needed my vehicle towed now. I called them and in five minutes. They're on the way to pick up my car! They responded to me immediately! I will definitely recommend them to my family and friends. I was truly impressed, you will be too!

Cory was dispatched through a sister company and made sure to tell me to call him directly next…read moretime. Absolutely, since I was charged $212 to tow my son's car about 20 blocks to our house. But anyway... It had been...a week. My younger son's car has been in the shop so he has been borrowing his brother's car while his brother is out of the country. His brother's car is a finicky starter and had needed jumped a couple of times during the week. Needless to say, my son and I were over the car troubles completely. Well, he got the car started and went to fill it up, then of course it wouldn't start again. We tried everything we could think of until we called for a tow. When Cory responded, he diagnosed the problem before even putting it on the flatbed. When he put it down in front of my house, he was able to prove his theory and tell us where to get it fixed for the best price. Not that I ever hope to have to, but I will be using Cory again if needed.

I would highly recommend emergency roadside assistance. When I called for the service, they…read moreanswered right away and they're very reasonable on the pricing. They also informed me well enough about the competitors in the area how much they charge their dispatcher and their drivers keep in contact with you. How long the wait time until they get to the car when they arrive and they verify with you which vehicle it is and license plate number so they don't make a mistake which I really appreciate the professionalism, and they also work with you on and where you need to drop it off so once again, I highly recommend using their services

Called Frank's today to request a same day tow for a client to get their vehicle repaired. They…read morewere able to help me promptly. The staff member I spoke to initially on the phone was very helpful. We will use this service again should we need to. I don't have anything to compare it to, but the price seemed reasonable for a tow from West Seattle to Kent. Support Small Business!

These guys are reliable, prompt and affordable. I contacted Frank's towing to move my car to the…read moredealer, out of a crowded driveway and congested garage, and they didn't even flinch. My tow operator Daniel is super skilled and handles EVs, which are notoriously hard to tow, with skill and ease. I even had to cancel after making poor Daniel wait an hour on site, and they cut me a deal on the fee. That shows me they value their customers. I'm super happy with their service and I'm glad I'm supporting a local family owned business. It is worth the price to have the peace of mind that you're working with someone who is sympathetic, helpful and willing to help in a jam. I look forward to working with them again.

If I could give Charlie and his wife 100 stars, I absolutely would!!!…read more After being stranded for over 3 HOURS in an area I was not familiar with and honestly did not feel safe in due to the questionable surroundings, I was already emotionally overwhelmed and in tears. Not once, but TWICE, tow companies canceled on me claiming they "didn't have the proper equipment" to tow my car. All they did was waste my time while I sat there stressed, exhausted, overheated, and scared. My Porsche was damaged due to undercarriage impact damage and an oil leak, and apparently every other tow company acted like my car required some impossible fancy setup. Then came Charlie and his amazing wife. Within less than 15 minutes, he showed up calm, compassionate, professional, and actually KNOWING what he was doing. Charlie didn't start my car and risk further damage. He carefully hooked, secured, and loaded my vehicle properly and safely got it to Porsche of Tacoma with zero issues. DID NOT DRAG MY CAR HOOKED IT ADDED THE SKATES/GO JACKS ON MY BACK WHEELS. THAT is what professionalism, experience, and genuine customer care looks like. After one of the most stressful days I've had in a long time, Charlie and his wife were honestly a blessing. Thank you both so much for your kindness, urgency, and for making me feel safe during such an awful situation. Third time truly was the charm.

My car could not safely leave Angle Lake garage. Tow Truck Charliez came to my rescue and took my…read morevehicle to a service station before closing. He was on time, actually ahead of schedule. Knew all about my car and had some great advice about EV batteries.. Great value. Knows his stuff. Highly recommend!

Awesome ~CAN'T Say enough. Single mom stress bus in these situations !! Immediate response and…read morefollow up texting throughout pick up and delivery. No standing around these guys know their stuff not wasting anyone's time. Super friendly driver really professional! He moves so fast getting car loaded up he is proficient in his job no doubt! Yep all PPE on the great guy (Andrew) picking me up ..mask to gloves and wiping down inside of truck. It all really just felt like "family" totally understood my stress and had some good laughs helps so much when your stressing! If you can say in a tough situation that I kinda enjoyed the whole process ..I will.. I think just knowing it was handled and the excellent response and communication made me feel that! Complete reassurance from "Pat" .."we gotcha nothing to worry about".. and that was forsure! The driver Andrew .. same, he made it all completely painless and so kind ~smiling the whole time!! Now I got my ! GO TO! Guys!! I'm saying..this feels so good knowing they will have my back .. customer first treatment.. No sitting around! I'm passing on recommendation to my nurse friends and sisters and whoever asks ! I want to say Thank you so much for your professionalism and care with my car and ME! Happy Sunday!

Was told at 11:30 they would be at my residence with in 40 minutes called them back at 1 again was…read moretold 30 t0 40 minutes it's now 4 I would never recommend this towing company too anyone. They suck!!!

My car died on I5 at midnight. I called Seattle Towing, and the driver (Rob D.) arrived quickly…read more After jumpstarting the vehicle, we determined it was not drivable. He towed it to the dealer and drove me home for a very reasonable rate. Rob was fantastic, and the service was excellent. I hope I don't need this service again, but I am keeping the number handy. I highly recommend.

Outstanding job. My son had a flat tire at SeaTac airport and was in the garage. The guy came and…read moregot it out of the garage which was not easy. He did this on 9/13. He talked to my son on the phone and met him at the time they setup. Great job.

Great folks and great service, on time and handle your car like their own. At that time was a good…read moreprice compare to some other options. We need it our car towed from Tukwila to Kent.

I called and they quoted me $450.00 plus tax with 15 gallons of diesel because they are coming to…read moreprime the truck and knew it would take more gas. I had no clue that it would take more gas. When I got the receipt it was for $553.39. I called and they stated that it was $35.00 more for 5 extra gallons of gas and a 4% credit card charge for using the credit card over the phone. They said i must of misunderstood. Don't use this towing company if you can get someone else to help.