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CARSTAR Chantilly Auto Body

2.6 (108 reviews)
Closed 8:00 am - 6:00 pm
Updated 2 weeks ago

Services - CARSTAR Chantilly Auto Body

Auto body restoration

Bumper repair

Collision repair

12 More Services

Auto customization

Dent removal

Auto exterior customization

Auto frame straightening

Auto frame testing

Auto hail damage repair

Paint and scratches

Vehicle painting

Auto steering and suspension repair

Rust damage repair

Rear-end damage

Vehicle towing

CARSTAR Chantilly Auto Body Photos

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Photos for insurance company right before it went to Carstar

A picture is worth a thousand words....here is my car the day I brought it in for body work on the front bumper...and here is my car when I picked it up after the work was done. Not sure why the back paint is missing when they repaired the front of the car?! "Kenny" said it might have happened during the "wash process". "Ashley" (team leader) said it was a paint recall issue and sent me on a wild goose chase with Hyundai that did nothing but waste my time. The only thing they were willing to do to make things right was spray some primer over it. I can do that myself in 5 mins and know how badly that will look. I will never take my car here again and wanted to warn others.

missing emblem. won't replace it or take responsibility.
H N.

The Tyson's Tesla service center took my car here to rectify all the paint chips that were on my car at delivery (good job Tesla). how do you get a dozen paint chips on a new car ?? This shop does have a lot of Tesla on their lot so I guess they are pretty busy because it took them a week and a half to get my car returned back to me. overall the paint repairs looked good and passed the eye test. Unfortunately it wasn't until weeks later I found out a long scratch along the edge of my frunk, probably from the wet sander, and my front emblem missing! Now I have to go through Tesla SC again since the shop cannot work with me directly on the actual service rendered.

Bonita S.

I had a car accident and State Farm insurance recommended this place, however the service is terrible. I had to come back after they said their done. I dont think they do any QA, because on my way back home, the hood sensor keep beeping every 3 minutes. I had to come back and they couldn't fixed it. They just didn't want to admit that they made mistakes. I took it to dealership and got it fixed. They forgot to cleanup the interior, the inside door is filthy with finger prints and boots prints. I talked to "team lead" calvin, about it, he offered to clean it up, however i was too upset. Dont like their attitude. If you are thinking bring your car there, just make sure to check it before you leave the place.

My car
Nicole D.

Muhammad and Carol were very professional, knowledgeable and courteous, and helped me with getting my vehicle repaired and painted and back to me in a timely manner. I would absolutely recommend this shop to other Tesla owners!

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4 months ago

I like how they are organized. Decent shop. The front desk though needs to speak a little louder but nice guy.

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Victoria S.

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11 days ago

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Victoria S.

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4 months ago

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1 year ago

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2 years ago

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8 years ago

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10 years ago

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2 years ago

Very straight forward and no upselling. Brian is a great person to work with. Hassel free.

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6 years ago

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Review Highlights - CARSTAR Chantilly Auto Body

I was very impressed by Carol at the reception who kept me informed of the progress through out.

Mentioned in 7 reviews

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CARSTAR Chantilly Auto Body - bodyshops - Updated May 2026

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