I ordered tires in the tire center and they said it will be in the following day. The next day I…read morecalled and they said they would call me as soon as it arrived. I called at 6pm and they said the tires arrived and been waiting for me but now it's 6 and they need reschedule for tomorrow. Not a problem at this point but they seem very unorganized... I get it. I worked retail for a long time so I understand things happen. The following day I come in for appointment and they said the tires are here but the paper was send to Carson city... just waiting for the manager to override this so we can help you.... I waited 1 hour and still no help... the older man said the manager knows but it busy. I waited another 30 minutes and still no answer.... I looked for the manager in the store and found her! I reminded her that the nice older man was waiting for her approval and there a line in the tire center- She was rude! She said it's not her priority and she'll get there when she does.... I told her he's been waiting for awhile and I said thank you my appointment was over an hour ago .... She was rude Again and said move out of the costumer service line. No " I'm sorry and I will help" no please set out of the line and I will get to you soon". Nothing! Just rude, nasty , older big woman barking orders . Shame !!! This lady needs to learn to desolate herself and the situation. She needs training on customer service. In my opinion she's too old and grumpy to be working anyway. But this is very poor costumer service. They need to fire her Back to her cats

Ordered an online order this week, and told us Tuesday it was delayed and asked if they could…read moredeliver it Wednesday. Well, Wednesday at 5pm and still no order. App says delayed. I called the store and after many attempts to actually speak with someone, they put me back on hold for over 15 minutes. After 37 minutes total with trying to cancel my order, I was able to contact someone from the service who was able to help me with the order. the local store is awful. customer service has gone to hell.

Just opened up our fried chicken box. The chicken is dry and one of the thighs looks like a nugget…read more After getting chicken from here for over 30 years, you need to do better. Shame on you.

The store is good and the people who work there are very nice but the pharmacy is horrible. My…read moreprescription has never been ready when they told me it was so I have to walk around the store until they fill it (apparently they don't fill your prescription until you're actually there). My most recent visit was the worst. I arrived at 6PM and even though it's supposed to be open until 8PM the manager yelled at me through the glass and said they were closed. I tried calling after that to check to see if it was ready. The first two times no one answered, but on the third try the manager said my prescriptions would be ready that Thursday. I waited until Friday to be sure and went in and waited in line for more than a half-hour. When I got to the counter, the manager said they hadn't filled them yet, per usual, and to stand next to an end cap for a half hour and wait for them. A half hour later he gave me one prescription and said they couldn't fill the other because they couldn't get it. I'm reasonably sure he was lying as he's lied about everything else. Even though I get my groceries at Smith's, I'm getting my prescriptions filled elsewhere from here on. Spending hours trying to get a prescription filled and being lied to constantly by the pharmacist in the process would be self-abuse if I kept doing it.

9/28/24- Overheard a…read morelady at the Candy Dance this morning, saying this Grocery Outlet was really nice.. Of course I had to visit.. I really appreciate a clean and well stocked store.. Got a few interesting sea moss drinks, dried dates and almond butter.. Glad to have stopped.. Cashiers are very efficient and no long lines!

The workers are very nice. I always find unique items to try and at such a low cost. They have FREE…read morewine tasting once a month.

This is a great Trader Joe's. What's not to love?…read more I've been shopping at this Trader Joe's for about 5 years now and since I'm eating out less this month, what better time to review a grocery store? The selection here is great. They recently remodeled so it's clean and organized and they don't often move things around which is great. This store is a bit smaller than the others nearby in Reno, but still offers plenty. My favorite sections are the freezer and wine selections. So many great grab and go freezer meals at TJs and the wine selection at this store is great. They have a great offering of liquor and beer as well and they support lots of local breweries and distilleries. Love it! The service is awesome here. They always have lots of cashiers and the lines move fast. They often give out samples of new products as well as cheese and wine. When I'm not shopping for groceries at Costco, this is where you can find me! Go Trader Joe's!

I always love this Trader Joe's. Easy parking, very nicely set up inside, and the staff are all…read morevery nice and helpful. I have my groceries taylored there to where it's very economical and yet I don't feel deprived. I believe I actually save money when I grocery shop there in comparison to even most big chain stores. The quality is always tops. I was having a bad day yesterday and the 2 clerks ringing me up asked how my day was going. I just told them in a couple of sentences the experience I was having. As I was leaving, one of the clerks put a bouquet of flowers into my basket, free of charge! Who does that? They're amazing.

Grocery wise, this Safeway can be really picked over because it's the only grocery store in the…read morearea, so if there is an item you must have and you're coming from out of town, buy it beforehand and bring it with you! Many times they've been out of basic items like fresh herbs, avocados and limes. What's standout here are their bagels! Check out the ridiculous amount of cheese crisp on these! As big as your head! You need to get there early though because they're usually gone by 11am. Pharmacy: We had a horrendous experience when my significant other had an emergency appendectomy and we had the hospital send the meds here. We waited numerous days for pain meds. Good thing he didn't need them. He was also told to buy a few of the prescription meds at retail price over the counter since they didn't stock them in the pharmacy.

Clean bathrooms, great location and good snacks. We always come after camping at Nevada beach or…read morejust before a beach day. Last time we came for some popsicles and ice for our coolers and this time we came for a Starbucks and bathroom rest stop!

Zachary at the Pizza Hearth is THE BEST. Amazing service, truly above and beyond. Kids wanted…read morepizza, and we did not have the insanity of Mofo's in us, so we decided to grab some pies while picking up some essentials at Raleys. Zachary made us great pies, was polite, and printed our tickets for us so we could check out while the pies baked. Surprise, surprise, the lines were long (hello holiday weekend) and lines were long. Zachary brought us our pies - seriously, WHAT A GEM! Incline Village Raley's is a really great store. Good selection, great quality, and just the nicest staff. This Raley's stands head and shoulders above the rest.

Nice, very clean and well stocked! Freshest produce!…read moreCheckout is friendly and efficient! I enjoy shopping here.

The nicest whole foods staff I have ever encountered!! Thank you so much debbie for the kindness…read moreand smile.. We came from a very long drive and your smile and greeting made my day!!! Also, thank you too that another male staff was concerned and asked if I needed help even if I didnt ask it. I will be back again. Always good to shop with good and easy vibes!

Well, you know Whole Foods as a market, so this review is for their food buffet…read more Picked up a quick bite to eat at their salad bar + hot bar a couple of times. Sure, the food was less fresh than straight out of the kitchen, but it was still tasty, fresh enough, and a pretty decent deal at $10.99/pound. They also have a separate pizza table by the slice (or you can order whole pies), and 5 different soups (priced by cup or bowl). Not very crowded either time I came (5-ish), and after checkout, there were utensils, napkins, and water. Picked them up, and sat at a nearby, convenient table. All in all, a good experience.