I have 2 stories one at the Archdale location and one here. This is part 1 of 2 stories. I wrote this back in 2017 to tell a friend to not go there. This actually happened years earlier.
Why I refuse to eat at a Carolina Diner.
I know several folks love the place and think nothing is better but trust me these are my 2 experiences that turned me from ever giving them my business... The first time I tried Carolina Diner was the one on Eastchester Ave in High Point, NC. I went with a group of friends and we just ordered normal things. I placed my order just like everyone else. Several waitresses came and delivered our orders and I did not get mine. Our waitress came and asked if anyone needed anything and I said yes my order. We were having a good time so I and everyone was laughing over this because there were 12 of us and just figure it was still up on the server counter to be brought out. She left and came back 15 mins later. She took a smoke break or something because that's what she smelled like then and said well how is everything do you all need refills as she had tea and water in her hands. Everyone got their refills but when she got to me she asked how my order was. I said well, I am still waiting for it. At first she didn't believe me until my friends were like yea he still does not have his order. She was like really??? Looking at everyone thinking we were playing a prank on her. Then everyone stopped laughing and said no really he didn't get it. Most of my friends were almost done eating but a few of them were still going and all said they wanted to wait around so we all could leave together. So she said she would check with the kitchen and be right back as soon as she found out something. We all sat there for another 30 mins until we decided to flag down another waitress. She was like yes do you want dessert? By this time we all were like no we haven't seen our waitress and she goes oh who was your waitress? And no one could remember her name so we described her and she said oh she isn't working tonight. And she called another waitress over to ask her because she just started her shift. Well, yes the person we described had worked but left! Her shift ended and didn't let any other waitress know to finish our table that I was still waiting for my food and that she clocked out. So, we told these two what all happened and how we have been in Carolina Diner for over an hour and still didn't have food for me and everyone was ready to go and had places to go so we were ready to leave. Well, they couldn't even find our checks it took another 15 minutes before they found them. It seemed that it was in the managers office. So everyone went up to pay and get their part of the check and last I stood there thinking well, no food no payment. The register guy wanted me to pay for my food that I NEVER received! I said No. he said what? I said sorry I didn't eat. He said did you order? I said yes but no food ever came to the table for me. He said show me. Most everyone left I only had 2 friends left there to agree with my statements that I didn't get food and that they did. I think the register guy was thinking I was trying to get free food. Well, I said we were just over here at the back table. He said, but that part has been closed for the last hour. That's where we all came from, he said it gets closed at 10 and this time it was like 11:30 and I was like well, we have been here since before that. He just can't believe it. By the time we all went through the line and paid, the bus boy was so efficient he cleaned up everything and it looked spotless and he goes see no one has been back here it's clean. So, we had to find the two waitresses that we asked to get the checks so we could go so he would understand we were there and believe us that I didn't get food. So, then he's like who served them and I described the girl and he said the same thing the other waitress said, she's not working tonight. Then the other waitress said no she did work until her shift ended and that's where the other waitress found them back there not knowing they were waiting on his food. Well, the guy then apologized but asked for me to pay for my tea. $2.50 for tea that I got one refill and no other service and no food plus, he added 15% gratuity because of a large party. I paid my 3 bucks and left. MY friends tried several times to get me to go back but I said no that Carolina Diner is not getting my business. They tried for years they gave up until someone suggested lets try the one in Archdale...
The Archdale one is the other story.... read more