They had exactly the car we were looking for, at a lower price than other dealers, so the hour…read moredrive didn't matter. All their staff are friendly and well trained in their method of selling. They are a no negotiation dealer, and have a few high price add-ons that they push including a high document fee and a cleaning and prep charge . We decided to buy and that's when problems started. Either the staff isn't well trained in using the computer program, or the program isn't a good one. Firstly, the contract was written up for the wrong car but with the right VIN. Then it took two hours to get a corrected copy. Then they put the wrong name on the receipt for the deposit. When we came back the next day with the funding, a small scuff on the car hadn't been buffed out as promised, so there was another wait. Would I buy from them again? I probably would give them a chance again. All in all, even the ridiculous no choice charge for what is basically a Scotchgard treatment, we saved between $2500-$3000.

They must not inspect vehicles because after buying a used car, the gas tank wouldn't fill past…read more3/4's. Took it back and they said they found nothing wrong so I have to pick it up and try again instead of them testing the problem. They wouldn't add gas to see the actual problem. Picked it up, took it to a gas station and it did the same thing. I moved it around a little and tried again and gas would flow but there's obviously an issue that they don't care to fix. Go anywhere else but here to buy a car. Also, why so many workers standing around in the lobby but I have to wait hours every time I have to come down there even when I have an appointment after checking in. Ridiculous.

Lexi Perez is amazing. Truly stellar customer service and went out of her way to review my past…read moreservices to get me the best deal on a new battery. She walked me through the process and kept me updated during my service visit. I highly recommend you visiting Lexi today !!! She'll be a valued advocate for you too.

My experience with Avondale Toyota and sales manager Ali Altaee was unacceptable. Ali led me to…read morebelieve I was going to be approved, repeatedly saying he would work with me and that everything looked like it would go through. Based on his assurances, I allowed my credit to be run. Ali then ran my credit through multiple banks, damaging my credit score in the process. Once it became clear that the deal wasn't happening, he completely disappeared. No follow-up. No explanation. No accountability. I was flat-out ghosted. Running someone's credit after giving them false confidence and then cutting off communication is irresponsible and unprofessional. If approval was unlikely, that should have been stated upfront instead of wasting my time and hurting my credit. Ali Altaee should be reprimanded for this behavior. This is not how a sales manager should treat customers, and it reflects poorly on Avondale Toyota as a whole. I strongly warn others to be extremely cautious before allowing their credit to be run here--especially if you're dealing with Ali

Excellent service & very genuine team, would definitely recommend 100%!Just purchased a 300 & any…read morequestions i have are answered directly or taken care of ASAP, never feel like you're given the run around at City Auto, very satisfied with my buy!!

From the owner: City Auto Group Avondale specialized in getting you on the road in a new vehicle no matter your…read morecredit situation, We offer a huge variety of vehicles in all price ranges. You will not leave the lot without a newer vehicle.

Would not recommend this dealership at all Bought a truck 2 months ago and sent it back couple days…read moreafter I took it home it had so many mechanical problems once I took it back there they said it will be ready in 5 days and it lasted 16 days total they did not offer a car meanwhile they were "fixing it " they told me " we arnt a loaner car company " then when I went to go pick it up i was driving home and it was the exact same Way same mechanical problems once you drive off the lot they have a hard time answering there phone I asked for my down payment back after so much time and money waisted they said quote "we arnt going to give you back your money"!!!

This used car lot advertised a vehicle on their website that my wife and I were interested in. We…read moreare 18 miles away, so we wanted to be sure the vehicle was available to test drive. I called them 3 different times on that morning to make absolutely sure the car was there and not at another lot, etc. Well, when we drove down there, the car wasn't there, even though I was assured on the phone that it was. I'm pretty sure that it was a ploy just to get us there and try to sell us another vehicle. They had to know that the car was not there. 36 miles of driving for nothing. It makes you feel like a fool to be fooled by a dishonest car lot.

If I could give zero stars, I would.Technicians that do not provide all possible outcomes and…read morerecommendations in the best interest of their customers. Antonio is an a**hole. Period. Left with a bigger car problem. At least I was offered a refund. UPDATE: These people are liars. Went to another repair shop and was given a completely different diagnosis with actual proof to support the problem. Wii Auto wanted me to spend 800 for a problem I did not have. Avoid coming here at all costs!

I've been a customer of Wii Auto service center for over a year now. I originally came in on a…read morerecommendation for an oil change. I was very pleased with the service. I have since had other work done here and oil changes regularly. The staff is very professional and kind. I would especially like to compliment Susan, one of the management team. I had a slight issue which she promptly resolved. She runs a very tight, professional ship. I will continue my patronage here based on all of the good experiences I have had. I would definitely recommend this business to others. In fact I have referred both friends and family to them. They've built a trust with me that I admire and appreciate. Exemplary service!

Braiden and Jacob took very good care of my wife with the purchase of her Outback. Tony in finance…read morewas able to get me a great approval and took excellent care as well.

I had a great experience buying my used BMW from this dealership. The staff was friendly,…read moreprofessional, and made the entire process quick, smooth, and stress-free from start to finish.

Jerry Morris deserves a lot of recognition for the work he does. He is the first person I have met…read moreat a car dealership that actually seems to care about you and your car. Jerry helped submit multiple claims to a warranty company I had on my car. He was able to provide a lot of service on the car paid by the warranty company as well. He went above and beyond and his customer service deserves to be recognized!

Simple oil change with an appointment took 3.5 hours. Guy next to me with an oil change and…read moreappointment waited 4.5 hours. Will not use them again

Bought My Jeep Wrangler Rubicon over 10 years ago and it's still going strong no problems at all…read morejust regular maintenance! Love these guys highly recommended, David is the best !

Nice ppl , much nicer cars than usual buy here pay here!! You get more for you buck here.read more

Felt very pushed into selling my vehicle, especially as a woman! careful they will take advantage…read moreof that! One person from their company, Angelo, told me a higher amount, and the guy who came (Isaac) took off $100, and I should have just said no, but he was persistent. I DO NOT RECOMMEND THESE PEOPLE! Trust Your Gut AND Go Somewhere Else! I pray NO ONE else gets ripped off!

A person who showed up and seemed friendly gave me a very low offer. When I said I couldn't take…read moreit without my spouse there they raised it $100. I still insisted my spouse needed to be there. They would not take my response as an answer. I felt very pushed into selling my vehicle without consulting my husband. I know I should be more pushy back but they need to respect their potential customers wishes and responses. He eventually pushed me into it which caused as many problems as expected. Not respecting my response the first 10 times shows a complete lack of moral integrity. I should have never let this person come to my house.

We reached out to the dealership and Wilbert provided us with some great options over the span of a…read morefew days. When we came in he worked with us to get us the exact car we wanted at a great price. Thanks!

Another visit to Earnhardt Hyundai for routine maintenance and another quality service check…read more Everything went smoothly, from the online scheduling, inbound process, customer lounge, to friendly service advisor, Kenny. Trust Avondale Earnhardt Hyundai for your service needs.