This store has made the unilateral decision to have app orders signed for. Which is absolutely ridiculous. Store level nonsense. There is no such policy with Carl's Jr. to have app orders signed for. I'm not a delivery driver. I order my food in an app, I expect to go inside and pick up my order. I should not have to sign for anything. This morning I had the manager refused to give me my food unless I signed the receipt that I picked it up. We got into a argument over it. She essentially ruined my morning with this store level nonsense, and I won't let it stand. I finally got my order and asked for the food? Junk was not worth my time and effort. Thank you Carl's Jr. for opening my eyes at your food is crap. Your service is terrible and I won't be eating there. read more

Carl's Jr - OK burrito. She refused to give it to me because I won't sign the receipt. - Burgers Near Me - Seaside, California

I ordered some waffle fries I asked for large. They said they only have medium. Yet the menu next to waffles fries shows small,medium, large. I get home and there are literally only 4 waffle fries in the order. Very Disappointing these are almost 5 bucks an order a this is what they serve me. Never coming back again. read more

Carl's Jr - 4 waffle fries in a medium order - Burgers Near Me - Seaside, California

Had a large order and was helped by Keni who was polite, competent and helpful. The order was perfectly prepared and food was delicious.

If I could give zero stars I would. Every single time I've gone to this location they mess up my order. Even if it's correct on the receipt... even if I clarified 10 times at the drive through what I wanted. Never ever going back. Food is somehow WORSE than the Salinas location. read more

Carl's Jr - Burgers Near Me - Seaside, California

So I'm not a big fan of Carl's Junior only this year I started trying their food. For 2024 lent they had two sandwiches of fish for the price of one. If you get it before noon you'll probably get fresh oil. Afternoon probably not the freshest oil. This is good though. It's very rich. I'd say the goldfish from McDonald's is tastier but the one you get here is decent. This particular location if you see my pictures it's classier than Starbucks. This is the only decent and good looking Carl's Jr from the inside. I thought my wife would come back here just for the seating area and if you. It's not too busy inside and there's always a car or two and sometimes more at the drive-through window. Safer very friendly, and the place was very clean. And they bring your food your table. Parking is plentiful, and the plaza has many businesses. One time I stopped at Carl's Jr. in Glendora and the smell was so bad. We immediately left the place however Seaside, this place is really nice, appealing and inviting. We will definitely come back . read more

Carl's Jr - Super rainy outside, but still corner view is so nice and comfortable and the place is clean - Burgers Near Me - Seaside, California

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I was there I ordered my food and used my digital card then they came back to the window and said it was declined. I showed them it was paid and approved. I then went inside and called Wells Fargo customer service with it on speaker for the agent to tell the workers and manager that they did get the funds from my account and one of the works told the customer service agent the bank is open at 7::21p the agent said yes. They refused to give me the food I paid for so right inside the lobby I filed a dispute to reverse my funds since I refuse to pay for food that they with held and they wanted my money for free. No wonder why this location never has business since the employee are rude actually zero stars buy had to leave at least one. Then I asked for a number to someone hire then the manager and she gave me a disconnected number on purpose this is how there manager treats people read more

I live in Marina, today I went to Carl's Jr in seaside, cashier Xpient took my order. I paid $30 for my order just to get home to see my order was completely wrong. I tried calling 6times and no one answered the phone. I would've checked my order closer but there was a line behind me and I saw there were two sandwich's. The food was really not good and the cashier needs a lot more training. read more

TERRIBLE CUSTOMER SERVICE! I called to check the status on my application and the person who answered hung up me twice and when i called back another time they just didn't pick up. After seeing how they treat customers and potential employees definitely not a place you would want to work at nor eat at. If i could give 0 stars i would. read more

Ordered a bacon, egg & cheese biscuit. It's 2 blocks from home and was opened to eat within 10 min of being home. The thing was a frickin' HOCKEY PUCK. Zero flavor and HARD, not even remotely fresh. Yesterday morning's biscuits? Totally not worth it. These used to be good, something Carl's was proud to advertise. Now they're just stale crap. Last time, obviously. read more

This is the worst fast food you will ever eat. I live nearby and keep giving this place a chance and it gets worse every time. Not that this review will make a difference since no one there seems to care. Food was luke warm at best. Hamburger tasted like it had been there all day, fries were barely warm. Do yourself a favor a find somewhere else to eat because this is beyond terrible. No one was in the dinning room because the word must be out that this is terrible. read more

I live two minutes away, both sandwiches were cold. I feel like they gave me food that was already sitting around. Not going back there when there are so many other places to choose from. read more

Food Poorly Prepared! Two times now, I've gone through the drive through and order a GRILLLED breakfast sandwich. What I received was a white bread, microwaved until the cheese has melted, wrapped up and thrown into the bag. The recent time was today, 15 June 2019 at 0905. Unfortunately I didn't unwrap the sandwich until I arrived at my destination and the brad was un-grilled again. "There you go young man" (I'm 60) Never again my Carl's Junior friends. Customer lost! There ya go "Old Man". read more

I asked for a plain hamburger. They gave me that. I also ordered the bacon swiss crispy chicken meal. They decided to make that plain too. Plain like...chicken and bun, that's it. I paid for all the toppings that should've been on it though. I also asked for no tomatoes on my bacon guac burger but they had it on there. Usually I pick them off without a fuss but since the other stuff happened I thought I would throw that in there. I was the only one in the drive thru at the time so I don't think they were in a rush. I hadn't been there in a looong time. Maybe these mistakes were one of the reasons. read more

Salsa bar adds are wonderful and much needed. I make an effort to dine inside to get these condiments. Generally I avoid fast food joints, but when I am out of patience and very hungry, I give in. Time is of the essence sometimes and it trumps common sense. No worries! read more

Carl's Jr - Breakfast burrito needs salsa bar added condiments!!Too small and plain alone. - Burgers Near Me - Seaside, California

Swapped out my expensive (by comparison) #10 chicken sandwich 13$ for their 5$ value version and it was burned to a crisp. Horrible. Never again. read more

This used to be my favorite place to come after working a hard day, come get a jalapeño burger and yummy, but the last few times I came there the person taking the order sounds like we are bothering her, I'm sorry if my ordering food to give the company money to pay your salary is bothering you. Tonight's visit was the final straw that broke the camels , the person taking the order once again had a attitude like you can tell she really did not want to be there. And then to make it worse I always order a jalapeño burger so of course that's what I ordered but did I get a jalapeño burger No I got a avocado burger which avocados make me want to puke so guarantee I didn't order that. So I think I will no longer eat at this Carl's Jr.. read more

These guys deserve better credit. Professional, well spoken, kind. And they don't charge for their sauces!!!!! Breh poppin.

Been going here with my friends a lot on thur and fri evenings to hang arrived at 9:50pm and ordered got our food and no more then 5 mins later employee told us store was closing we had to leave. on our way out i looked at the sign of busness hours it said Mon-Thurs 6am-11pm. It was 10:05 when we left i guess the manger wanted to go home early. We will go to Kfc from now on. read more

The food was hot and delicious. No cold plastic cheese slices on our burgers like you get at McDonald's. Their Coca Cola is always so delicious at Carl's Jr. I don't know why but I love it! The fries were a little too salty but they were still good. We had a slight misunderstanding while ordering that the employees easily and politely remedied once we got to the window to pay. An employee by the name of Charity was very polite and professional- which we appreciate and notice because customer service is usually non-existent at fast food places nowadays. She was so pleasant and did not rush us through our order, sounded happy to be at her job, didn't mind answering questions, and had no problem fixing the misunderstanding. All around this was one of the best fast food experiences we've had in a long time. I would recommend this restaurant and we will come back in the future for sure! read more

Save your time and go the one by the aquarium. This one always forgets items. We called and got terrible customer service. I dont know if the drive thru people do it just to do it... or they are just that forgetful... either way i wont be back to this one. read more

This location is nice! After Pho King the little one wanted something sweet.... We went across the street to peep out options... Captain Crunch Shake?? Eep. Dunno about that one. Anyways the spot is clean enough and the folks are nice. We ended up with a traditional milkshake and bounced.... Nothing too memorable. read more

Because Travis the guy at the drive thru was awesome..He sure is a good employee ..yes i will come back all the time now.

Standard fast food, meaning inexpensive, fast, and tasty enough. I like that they stay open sort of late.

Yummmm! Crisscut fries amd a western bacon. You can never go wrong. Fast friendly service. read more

Carl's Jr - Burgers Near Me - Seaside, California

Drove around Monterey looking for a place to grab a quick bite on Christmas Day. All we wanted was some grub to take back to our hotel room and everything was closed for the holidays... Luckily this Carl's Jr. was open! We hit up the drive-thru and took our food back to the hotel to munch on. Yum! I recommend the Santa Fe Chicken Sandwich paired with their Zucchini Bites and a Coke. Delish! read more

A typical Carl's Jr. location. Never very crowded, service is OK, food is good. When you want a sleazy burger and fries this is your place. read more

100% average. The food is just what you'd expect from fast food. The service was fine. The ambiance was actually the highlight of the experience. They have several reproductions of historic Carl's (Jr.) menus and the like on the walls, which made for a nice old-timey feel. They also have a counter with stools in the middle of the place, and a retro diner feel. I was pleasantly surprised to find a native speaker of English manning the counter, a young white guy. Of course, they had non-native speakers on the drive-thru, which is not a good idea, because that only increases the likelihood of miscommunication and messed-up orders. I can't say I care for their fries, but that's personal preference--they aren't awful. The wife enjoyed the teriyaki burger, which I have to admit was good (in the context of fast food, which means expectations and standards are low--kind of like saying "this is good frozen pizza"). I'm not pleased, though, with their foisting off of part of the service they should provide onto the customer. I speak of the nearly-ubiquitous self-serve drink station. Yes, I know that it saves them time, which therefore saves them money, to outsource this to the customer--but shouldn't a restaurant really be preparing the food for customers, rather than customers doing it themselves? Regardless, unlike the heinous Carl's Jr on David in PG, I might actually come back here. One note on the drive-thru: be careful coming out. It's kind of a blind exit, and if you're not careful you could ram a pedestrian or get whacked by oncoming traffic on Fremont. read more

Dude I was hungover and was craving that shit. Too bad Carl's Jr stopped selling those blue cheese / roasted onions hamburgers 'cause those were the BOMB! Now I had the Guac burger and it was alrighty! I'd prefer Carl's Jr over many other fastfood hamburger chains. read more

Carl's Jr - Burgers Near Me - Seaside, California

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I have enjoyed coming here in Seaside for over 4 years and never had a complaint....till now. I have been noticing lately the sausage in the sausage burrito and anything else with sausage has an almost burned, gritty taste to it. It seems they are using old sausage and nothing taste fresh anymore. The sausage used to be real good. I am giving up on Carls Jr in Seaside till they realize we can taste the food and won't be fooled forever. read more

The worst fast food in Seaside. I have only used this establishment twice and I will NOT be going back for a third time. In fact I feel like an idiot for even trying it the second time as the first time was foul enough to just give up right then & there. I'm pretty lenient on fast food places just because you do get what you pay for, but the return on investment at this place is zero. Even having low expectations is too much for this Carl's Jr. Aside from the fact that the food comes out looking and tasting like it is a day old, both times I have gone to this place were in an effort to get one of their current promotional sandwiches. Both times they told me they were not available even though today the sandwich I wanted is on a promotional poster that covers half the front window! Just go somewhere else. read more

This review is based moreso only on the service, not so much the food. My husband and I went in and ordered 4 burgers, a side of onion rings, and one of the $5 boxes. We ordered around 12:30ish However, we didn't leave with our food until after 1:15! The place was a bit busy, but I don't fully understand why it took so long. Short handed? We don't know because no one communicated anything. The real annoyance was when the cashier called our food out to be picked up, we were never given a number or receipt... And someone almost came up and got our food until my husband realized the food order looked like it was ours. All in all, food was good ( onion rings a bit cold but it's fine), and we'll probably go back, but we hope the service gets a lot better read more

We only went here because the breakfast store next door was super crowded. The service was bad. I waited for 20 minutes and finally got my order. Wrong. Luckily the cashier guy remembered my order and he ordered the kitchen to get it right. They didnt have the hash browns during breakfast, so they required us to change the combo's side. And then they charged extra for "upgrading" the sides. Not cool. Zucchini fries were mushy and a bit bitter. Bad. read more

The service was great. The food however was poor. Burgers were soggy, only the fries were edible.. I expect Carl's Jr. to be at the top of the class. My expectations were wrong. read more

This is the cleanest and friendliest fast food restaurant that I have been to along the whole monterey/ santa cruz area. This place is SPOTLESS, their staff is super kind, and they serve great food. I have a Carl's Jr down the road from my house and won't eat there since that place is shabby and their burgers are made sloppy in addition to their crappy customer service. It's like this Seaside location actually takes pride in their work and they do it very very well! :O) read more

Been here multiple times, and every time, its been horrible! My order has been messed up many times and it was always greasy (Which you should expect from a fast food place). I would not recomend it especially if you get Jeff. read more

This is absolutely the worst Carl's Jr in the area. My friend and I went there Sunday (July 7, 2019). The employee at the window told us that the zucchinis come in large and made our meals large, but at the window, he told us that they don't sell zucchinis in a large. He laughed when we told him that we wanted a refund or another order and my friend asked to speak with a manager. The manager came out after yelling at his employees, and decided to take out his anger at my friend. Instead of being a professional, he threw our food on the ground and didn't come back to the window. After trying to get the attention of an employee, the manager threw money at my friend. Never again! Would give a 0 if I could. read more

Drive through took 15 minutes with no one in line ahead of me. They ignored me at the speaker and at the window.

I got a Low Carb $6 burger (only because it is GF) and a side salad with "ranch". Their house dressing aka ranch unfortunately has MSG so I wasn't able to enjoy... no scratch that... eat my $2 bowl of iceberg lettuce and tomato wedge. The $6 burger patty was over the top salty too! read more

I'm not a big fan of fast food, but I got to say, this place makes the best breakfast burritos. They are sooo good!

Thank you for giving me a salad that isn't full of a lot of fat. They have great new salads there and I am so loving that. They have a chicken, walnut, cranberry, and feta salad that is so good. I have had it twice this week. read more