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Capriotti's Sandwich Shop

2.7 (95 reviews)
InexpensiveSandwiches, Fast Food, Delis
Closed • 10:00 am - 8:00 pm

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CAPRIOTTI'S SANDWICH SHOP ATMOSPHERE

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Robert C.

3 women working here and they cannot speak English. Hey I'm all for people having opportunity but communicating is pretty key. Also when they gave me my change back it was incorrect because they can't count in our currency as well. Pretty wild, I haven't experienced this anywhere that I can recall. One of their daughters is just hanging in the restaurant at a table. I respect the hustle but you need to have adequate support staff to help your employees through the most basic and critical process of business. As I'm typing this they actually brought my correct change back to me. Maybe they phoned the owner. The sandwiches were actually decent so good job on that.

Capastrami
CJ H.

I saw some reviews saying Subway is better. Sadly, they're correct. They are way pricier than Subway, on par with Jersey Mike's. If you're looking for a really good sub, choose Jersey Mike's. If you're looking for an ok sub on a budget, choose Subway. If you're looking for an expensive not good sub, eat here.

Guessing game-which one's mine?
Nycole R.

OK sandwich, poor service. We called ahead to place an order to go, since restaurants were not supposed to be open. The girl who took my order was unfriendly and sounded annoyed that I was calling. At one point while giving my order, I could tell she set the phone down and another person picked up. I was caught off guard and asked if I needed to repeat my order (I was confused why I was now talking to a different person). The guy who picked up said he had the order and sounded just as confused as I did. When we arrived to pick them up, she was just as irritated in person as she was on the phone. I paid for my sandwiches ($17 for three small sandwiches-no chips or drinks) and then she pointed to the other end of the counter where the order was. I assumed that meant I was to go pick it up. None of the sandwiches were marked, so it was a guessing game of which was which-and two of the three were wrong (I had asked for no mayo or tomatoes. But we got 'em anyway.) The sandwiches themselves were ok-nothing remarkable. The only bread choice was white, which I don't prefer. For the price, I'd expect it to be on par with some of the other comparable sandwich places-but the poor service, lack of bread choice and sub par food left me not wanting to return.

Menu says half salad is available but not according to so called manager
Danielle M.

If I could give one star I would - Alberto the manager and his moody personality is far from even a beginning customer service employee should be. The menu says there are options for half a salad but that's not an option; he says I need to order a full. He said the account rewards would be available on our receipt ... wrong again. Capriotti's in AZ is night and day different... maybe Alberto should go train there

Krys J.

Pleasantly surprised at the sandwich place I happened to be drive by today!! New area by Traverse Mountain outlets. Lots of new restaurants and businesses. Lunchtime rolls around. Sandwich shop nearby. Friendly faces right when you walk in. Love the decor! Menu was easy to read. Husband got the Capastrami and I got the ham and cheese. Capastrami was a hot sandwich, mine was cold. Both were delicious!! We voted the Capastrami was the better of the 2 though. It's all about the bread for me and I really liked theirs. I looking forward to returning and trying some of the other flavors. $11.62 for the 2 six inch subs Plenty of chip options Pepsi products

Ham and cheese cold sub

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1 month ago

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9 months ago

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11 months ago

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10 months ago

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11 months ago

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2 years ago

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10 months ago

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1 year ago

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3 years ago

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2 years ago

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2 years ago

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6 years ago

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3 years ago

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4 years ago

If you've never been to capriottis and you like sandwiches, go here. I am a sandwich connoisseur, trust me on this one.

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5 years ago

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7 years ago

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5 years ago

This location for no reason is not open for sit down dining. Go to the one on redwood. They are open for business.

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2 years ago

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6 years ago

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Ask the Community - Capriotti's Sandwich Shop

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Firehouse Subs Westlake Saratoga Springs - Ice cold meatball sub

Firehouse Subs Westlake Saratoga Springs

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We've been hesitant to try this based on prior reviews. I don't think we'll be back anytime soon…read more Main reason, there's hardly anyone working!! These employees are overwhelmed! The drive thru and walk in customers, plus online orders and you have only two employees?! Not sure if it's an employee issue or a management/owner issue, but get it together! We ordered online for pickup and our order was not ready at the allotted time. My husband said the two employees were way overworked and there was too much business for only two employees. I ordered the Club on a Sub and it was mediocre at best. It was quite tasteless honestly. Could have used more filling inside tasted mostly bread and some bacon. My husband ordered the Spicy Dill Hook & Ladder and the employee warned him how spicy it was. He said it wasn't spicy at all and thinks they gave him the Zesty Garlic Hook & Ladder instead. He said it was decent, but he was expecting spicy. I do have to say his had a lot more filling than mine did. I know they are fairly newer but I hope they can get it together or they might fail and I'd hate to see that.

This is actually a 3.5 star review. First I will set the stage. My husband and I (both 40s) and…read moreboth indecisive and pretty hungry bordering on hangry. I had mentioned a few days ago that I wanted to start trying some of the places in our city that we haven't tried and that is how we ended up at Firehouse. It was my first time trying Firehouse but my husband has been to the Lehi location. Pros first as usual - the food was good. I got the Italian Salad with grilled chicken (light Italian dressing) and a cup of chili. My husband got the Hook and Ladder. There was an option for fountain or bottled beverages and we both opted for fountain. I devoured my salad. It looked fresh and appetizing and tasted the way it looked. The chili was decent but nothing to write home about as it lacked a bit of spice. I ate about half but the reason I stopped was because I was full, not because I didn't like it. My husband really enjoyed his sandwich and ate most of it. The employees were average on the friendly scale so that was also ok. Now the cons - the restaurant dining area was visibly in need of a wipe and a sweep. It was crumby in the sense that there were crumbs all over. The decoration was minimal and sparse but I think that was intentional. There wasn't a single table that we could sit at where the sun wasn't glaring in one of our eyes and no shades available. That made for a bit of an uncomfortable dining experience. Lastly, when we arrived I asked for the chicken and dumpling soup but was informed that they were out of all of their soups. That was a bit disappointing.

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Hook & Ladder Combo (chips not pictured)

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My club on a sub

Capriotti's Sandwich Shop - sandwiches - Updated May 2026

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