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    Jimmy John's

    3.3 (56 reviews)
    InexpensiveSandwiches, Fast Food, Delis
    Closed Closed

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    This is what extra peppers looks like. 4? The entire sandwich is a mess.
    Lacey H.

    This location struggles. Orders never come out correct. Always missing something or not made correctly. Jimmy John's is our favorite place so it's sad to leave such a terrible review. We understand staffing is hard and most everyone who works there are very young, but that shouldn't matter. We have lived in this area for two years now and it's always the same. We regret going there every-time. I just paid $24 for two combos for it to be a mess. The sandwich is smushed together, broken and soggy. We are missing ingredients for our 2nd sandwich that we requested. Sodas are always flat. Save your self some money and go into the gas station and buy your drinks inside there. I've had this location deliver many times and every time, something is missing, like chips, the drinks or full size bread you can order. If that's not an option, take that off your app. Because we order that at different locations without issues. We also always add a 20% tip when placing a delivery order which you have to pay for at the time you order. We are always happy to tip but not for poor service. This location never updates the app that your order is on the way or that it's been delivered so you are often left wondering if your order even went through or when it will show up? So with todays soggy sad sandwich, we definitely won't be coming back to this location. Thanks!

    Rod S.

    I'd been to another Jimmy John's in Salt Lake City. Not impressed. Now this is one of only a very small handful of places to get lunch near work. It turns out the sandwich is better than I remembered. It certainly beats Subway. It won't match the Chicago deli's of my youth, but then again, it's in Lehi. They are fast. Very fast. The sandwich is pretty good. That's really all that matters.

    Shows that I did pay for a ranch

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    8 years ago

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    26 days ago

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    2 years ago

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    9 months ago

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    2 years ago

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    3 years ago

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    2 years ago

    Thank you Zach at the Lehi Jimmy John's for taking care of my order !!! You are truly appreciated !!!

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    3 years ago

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    2 years ago

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    2 years ago

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    5 years ago

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    3 years ago

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    2 years ago

    I just went through the drive through and it took 35 minutes. This location is so slow. Not coming here again.

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    4 years ago

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    13 years ago

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    4 years ago

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    5 years ago

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    5 years ago

    Service was freaky slow. Waited in drive thru for 3 cars ahead of us for almost 20 minutes.

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    3 years ago

    Great custom service! I am always impressed with this location, they are always quick and efficient

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    5 years ago

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    5 years ago

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    4 years ago

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    5 years ago

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    6 years ago

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    6 years ago

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    7 years ago

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    4 years ago

    Good Sammiches good people good management smells nice the mayonnaise shelf is beautiful! 10/10

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    9 years ago

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    7 years ago

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    16 years ago

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    9 years ago

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    16 years ago

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    6 years ago

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    7 years ago

    Stale bread...got our sandwich and I had to cut off one end because the bread was as hard as a rock.

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    6 years ago

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    9 years ago

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    12 years ago

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    9 years ago

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    Page 1 of 2

    Ask the Community - Jimmy John's

    Review Highlights - Jimmy John's

    Their chips are house-brand, make sure to give the Jalapeno flavored ones a go but my favorite is the Salt and Vinegar but the BBQ are a very close second!!

    Mentioned in 2 reviews

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    Firehouse Subs Westlake Saratoga Springs - Ice cold meatball sub

    Firehouse Subs Westlake Saratoga Springs

    1.9(17 reviews)
    4.7 mi

    We've been hesitant to try this based on prior reviews. I don't think we'll be back anytime soon…read more Main reason, there's hardly anyone working!! These employees are overwhelmed! The drive thru and walk in customers, plus online orders and you have only two employees?! Not sure if it's an employee issue or a management/owner issue, but get it together! We ordered online for pickup and our order was not ready at the allotted time. My husband said the two employees were way overworked and there was too much business for only two employees. I ordered the Club on a Sub and it was mediocre at best. It was quite tasteless honestly. Could have used more filling inside tasted mostly bread and some bacon. My husband ordered the Spicy Dill Hook & Ladder and the employee warned him how spicy it was. He said it wasn't spicy at all and thinks they gave him the Zesty Garlic Hook & Ladder instead. He said it was decent, but he was expecting spicy. I do have to say his had a lot more filling than mine did. I know they are fairly newer but I hope they can get it together or they might fail and I'd hate to see that.

    This is actually a 3.5 star review. First I will set the stage. My husband and I (both 40s) and…read moreboth indecisive and pretty hungry bordering on hangry. I had mentioned a few days ago that I wanted to start trying some of the places in our city that we haven't tried and that is how we ended up at Firehouse. It was my first time trying Firehouse but my husband has been to the Lehi location. Pros first as usual - the food was good. I got the Italian Salad with grilled chicken (light Italian dressing) and a cup of chili. My husband got the Hook and Ladder. There was an option for fountain or bottled beverages and we both opted for fountain. I devoured my salad. It looked fresh and appetizing and tasted the way it looked. The chili was decent but nothing to write home about as it lacked a bit of spice. I ate about half but the reason I stopped was because I was full, not because I didn't like it. My husband really enjoyed his sandwich and ate most of it. The employees were average on the friendly scale so that was also ok. Now the cons - the restaurant dining area was visibly in need of a wipe and a sweep. It was crumby in the sense that there were crumbs all over. The decoration was minimal and sparse but I think that was intentional. There wasn't a single table that we could sit at where the sun wasn't glaring in one of our eyes and no shades available. That made for a bit of an uncomfortable dining experience. Lastly, when we arrived I asked for the chicken and dumpling soup but was informed that they were out of all of their soups. That was a bit disappointing.

    Photos
    Firehouse Subs Westlake Saratoga Springs - Hook & Ladder Combo (chips not pictured)

    Hook & Ladder Combo (chips not pictured)

    Firehouse Subs Westlake Saratoga Springs
    Firehouse Subs Westlake Saratoga Springs - My club on a sub

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    My club on a sub

    Jimmy John's - sandwiches - Updated May 2026

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