This shop is located in the food court of the mall there in Murray. The staff were ok - a little hard to communicate with - we had a really hard time hearing them behind the masks and glass and they were so quiet even though they had a kind of microphone. But they got our order right so all ended well lol! We ordered the bacon chicken ranch sandwich, the Buffalo chicken cheesesteak and some cheese fries to share. My son loved his bacon chicken ranch sandwich. My Buffalo chicken sandwich was ok but too spicy for me...I could only eat half. It was too dry so I feel like if it had more sauce it would be much better (reason for the 4 stars also). The fries were good but the cheese sauce could definitely have been better. Prices seemed fairly reasonable for the area. If I did go back, I'd try a traditional cheesesteak and skip the cheese on the fries. read more

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can't take a order right will not listen to the customer, thinks it's okay to screw up your order and then blame the customer.... food had no taste and the fry's were cold and taste like cardboard... you can find better list skills in a 2nd grad classroom......... just wow. read more

Is this the best cheesesteak I've ever had? Nope. Is it a pretty good cheesesteak for a mall restaurant. You bet. The cheesesteak was great. The fries were great. The price wasn't so great. When you get the large size sandwich you can't get a combo. If you want a large size sandwich fries and a drink be prepared to take out a small loan. read more

Great Steak - Cheesesteak and Fries - Sandwiches Near Me - Murray, Utah

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I order my food and naturally I go and throw out my receipt and straw trash. I then read a sign that says you must have your receipt to pick up the food which is my bad, I was stupid didn't consider they'd do that, although I probably should've given how it's a food court place again my bad. I tell him what I did and how it's my mistake and tell him exactly what i got and didn't want on my food all the special shit right only stuff me who ordered it would know. He says go get it, I reiterate the receipt is in the trash, he says don't care go get it. I walk away take a glance at the trash can't see it. Come back tell him exactly what I got and then he lets me get the food I've paid for. I've never left a review in my life but I'm genuinely insulted that he was going to have me, a grown ass man, dig through the trash just to get a receipt for food I paid for! read more

Some of the best fries ever! I even loved their fry sauce and most of the time I'm not a fan of fry sauce at all. Perfect snack while waiting for the kids at the mall. read more

I was starving and at Fashion Place Mall so I stopped at Great Steak. The was plexiglass between myself & the cashier. I couldn't understand her & it's become obvious she didn't understand me. I ordered a Teriyaki chicken sandwich & fries. The fries were mediocre at best, barely warm. The sandwich I ordered was not what I got. I noticed as the cook was bagging it that it didn't look like any Teriyaki was on it. Cook turned to cashier after I told her I'd ordered the Teriyaki at that point I was just done & asked for Teriyaki sauce to be added. When I got home the sandwich was so doggy it was inedible and the extra lettuce & grilled onions was nowhere to be found. My order was almost $15 so this isn't a cheap establishment. Honestly I didn't realize till I got my order it wasn't the old Steak Sandwich shop. I definitely won't be going back. Really disappointed. read more

I love their steak sandwiches! The bun is the best! I don't know how authentic it is to an actual Philly Cheesesteak sandwich. But this would be my choice! I never walk past without stopping! read more

This place is always so good! I highly recommend. I got the great steak combo. Great price and it all tasted really fresh. read more

Great Steak - Great steak combo! - Sandwiches Near Me - Murray, Utah

I've been to some great cheesesteak places in Philadelphia and several cities in PA, so I'd like to think I know a good cheesesteak. This is much better than plenty of places in Utah. I was impressed that they offer cheese whiz, which a lot of places don't do because Utahns aren't used to it. The bread was pretty good, much softer than a lot of other stores. It's not the best, but it's great for what it is. read more

Great Steak - Sandwiches Near Me - Murray, Utah

So I ordered a large Philly Cheesesteak and tried to make it a combo (their sign offered regular fries and a regular drink for $2.99) but I was told that I can only add the combo to a regular sandwich, not a large! So wait, I've already offered to spend more $$$ on a large sandwich, and you now want to jack my bill up even more by only offering me fries and a soda at regular menu prices? NO THANK YOU! I found this policy so ridiculous that I cancelled my order and walked away. Didn't even bother to try the food. read more

The speed of service was great but the food is over priced and not fresh. I ordered cheese fries for $4. I could have had 4x as much for the same price at McDonald's less the cheese they microwaved on top. I had a side salad that was filled with 2+ day old lettuce for $5. Like I said, they're fast, great if you're on your lunch break but I'd go elsewhere for a simple salad and fries. read more

Great Steak - Sandwiches Near Me - Murray, Utah

Horrible service would give negative stars if possible, so rude the cashier is always on their phone. The cooks (hispanics) are the only hardworking friendly ones and when I ask for better service they don't care it sucks because working in the mall I come here all the time and the food is great but won't come anymore if this is how awful they plan to treat their customers. I'm so upset they just threw my coworkers card at her and didn't even give her order correctly.. I don't like to complain but this is the worse restaurant in the entire food court read more

$7.99 philly cheese steak with fries and a drink, not bad. Sandwich is a little dry for me and fries were ok. Worth the deal tho. Service was good. read more

I haven't been to this place in a long time. Last week I was at the mall and I decided to check it out since I haven't had them for a long time. It is not as good as I remember though. The steak tasted steakey ( meaty). The fries weren't as fresh, and as tender as they used to. The service however was good, the staff were nice and friendly so I can't complain about that. It is always nice when the staff is good, even if the food is not all that. read more

I've been here so many times. I actually prefer this place for philly cheese steaks than most. I love their fries here. I'm pretty picky about fries since I love eating them so much, but my favorite ones are basically the ones from here. I love fries with the skins that are freshly cut. That's the feeling I get when I get fries here. I usually have gotten their chicken salad also. They put chicken on the grill with provolone cheese and it makes my salad just 10x better than a normal one. The portions are great for the price and I love having fresh hot food. They give a lot in each portion which is good. I've always wanted to try their baked potatoes but I always feel like it's a little over priced for a small potato. If you're in the mall looking for something to eat, you should try this. I love their steaks in general, super packed with veggies and flavor. Plus they don't really skimp out on the meat. Try it sometime if you get the chance. read more

Great Steak - So packed and yummy - Sandwiches Near Me - Murray, Utah

I LOVE THIS PLACE. I'm might have ghetto taste buds but i love their Philly cheesesteaks. You can get the provolone AND the nacho cheese on it, and it's heaven plus you can through on a couple extra things like lettuce and black olives. They now have a meal deal so it's not so expensive but if you go with a large sandwich it can get up in the $12 range but if you're hungry it's well worth it. Best place in the mall to eat hands down. read more

They were so rude when they made my order wrong, they. need to work on their customer service skills. Being rude back to the customer isn't acceptable, the worst experience I had here & it was all thanks to Kim C. She was so rude & wouldn't fix my food or give my refund. The guy finally fixed my food but after the whole arguing back & forth, I'm not going back to deal with this again. read more

BEWARE!!! Pricing fluctuates daily and very fraudulent activity takes place at this location. Labor laws are clearly not effective because a kid no older than 10 made my sandwich while another set of kids between 5 and 6 are just hanging out in the stock room. I was also charged over 1$ (not noticing this until i checked my bank statements) without being told that they charge you extra for fry sauce and cheese. I've never been so angry about an operated franchise in my life. Be sure to ask for an itemized receipt (if you can even read it since the printer ink hasnt been changed since this joint opened) every time because they will tack on every nickel and dime they can. Beware of the elderly lady especially!! (Shes the queen of sketchy) Just walk on by and skip this malls whole food court in general.(subways review is next...) It's clear a whole family runs this joint and apparently live there as well. I emailed Kahala, the company who runs these franchises and they simply do not care for the fraudulent activity that takes place here. ABSOLUTELY DISGUSTED! read more

It's ok. Way over priced. People working are jerks and very awkward. Spend your money elsewhere.

Decent Cheese Steaks and the fries are great!! Takes a bit to get your food because they are actually cooking it and not microwaving.

This is probably the cheese steak place I go to the most, always fresh and cooked right one out of you. The super steak combo is where I this at, they always give fry sauce and the fries are always fresh. They even do chili cheese fries and baked potatoes if your not feeling a cheese steak. read more

My sandwich was average for a food court. The service and hygene was another thing. woman put her fingers IN my drink cup after handling money, they tried to nuke my potato in the Styrofoam. They were very rude, when we asked for a bag after spending 60 dollars. Will not be going back. read more

This place has the best cheesesteaks in the mall. I had asked then how long they have been here and they responded "about 13 years@ and I was surprised. Though pricing does increase one in a while (due to rising prices of beef). Still a good place to have a decent cheesesteak sand which read more

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Food is good. worst customer service. I was there Saturday and got two plain sandwiches when I asked for my receipt the employee gave me two, one that clearly said 20.33 and another that said 28.33. I asked why it was so much and she just said that she was low on Ink, started talking in a different language and walked away without solving the problem. I later checked my bank account and they charged me 28.33... read more