Jordan and his crew are really good plumbers, they are reliable and show up when they say they will. In addition Jordan is a very good communicator, his rates are reasonable, and he is an honest business person. read more

Capello folks were not only great, they were SUPERB!! Powder room toilet was flooding. I called our regular plumber who mis-diagnosed the problem and gave us an estimate to replace the line to the sewer: $11,100.00!, claiming it had been videoed even though I knew it hadn't been. I called Capello, based on a friend's recommendation. Jordan and Tony came out, and immediately looked at the line from the powder room. They cleared a minor stoppage and then videoed the main line to the sewer, which had a few roots in it, but nothing serious, and it was not causing a problem. They cleaned that and the total bill was $650.00. They were friendly, efficient, and clearly knew what they were doing. My neighbor came over to observe, and now has their info if he needs any plumbing work. I have passed their information on to numerous friends and neighbors, and I hope Capello will gain more jobs. They deserve it. read more

We have used Cappello for all of our household plumbing needs for the last 6 years. They always do fantastic work for a very reasonable price! read more

I spoke to Jordan this morning about a new leak we had under our kitchen sink. He had me take photos of where the leak was and text them. Based on looking at those Jordan told me exactly what the problem was, exactly what he would do to fix it, and gave me an estimate for it what would cost. His crew (Troy and Noah) was able to come over in about two hours. They were professional and courteous and worked quickly and quietly. They had taken care of the problem in about an hour and a half and they also installed a new garbage disposal I had previously purchased. They explained what they were doing at every step, they were very respectful of our home, and the final cost was exactly in line with what I was quoted over the phone. The work looks beautiful and there is no more leak. Everyone I interacted with was an absolute professional and I will not hesitate to call Cappello for our next plumbing project/emergency! read more

I have now used Cappello Plumbing twice and could not be more satisfied. I've worked with Jordan, Tony and Troy and they have all been great. We had a bathroom sink facet replaced and the leak underneath fixed. They also replaced the bathtub fixtures to stop a constant drip and stopped our kitchen sink from dripping. Everyone I have worked with has been great at communicating timing, cost, work to be done. They also were very clean, not leaving a big mess to clean up after. Best of all, it is super convenient to set up appointments with them. I can text our problem, send pictures and set up a time for them to come out. After living in this area for some time now and not having a plumbing company I could really depend on, I am relieved that I know who I will call when I need help next. read more

Right after I realized that my house has a gas leak, around four o'clock in the afternoon, I got on Yelp trying to find a trustable plumbing company to repair it. Since I am living in Arcadia, I found Cappello with 40 positive reviews. I called the phone number and Jordan answered it. I explained to him that my gas pipe, which attached to the gas meter portion, was leaking and need a repair. Based on my description, he gave me a estimate and promise to come eight o'clock next day. Next day morning 7:30, two excellent technicians, Beto and Danny, showed up my front door and started the repairing job. They told me that they will remove a small area of lawn and dig a two-feet wide and deep hole to check if the leaking only comes from the conjunction between pipe and gas meter. Fortunately, after the dig, that is the only problem area. They repaired the leak by replacing the pipe between elbow and meter, doing the test for no more gas leak, put the dirt back and make it solid with tamper and put the lawn back on top of dirt with two hour in total. Nice and clean! Cappello did a excellent job in term of providing service I need. They are nice peoples to deal with. I will strong recommend them to anyone who need similar service. Thanks to Cappello and thanks to Yelp! read more

Cappello Plumbing - Plumbing Near Me - Arcadia, California

We were very pleased with the service of Cappello Plumbing. Troy got here early and got the clogs broken up in less than one hour. He explained everything he did in layman's language. We will highly recommend Cappello Plumbing to all of our friends. read more

We had a good experience with these plumbers. They showed up on time, worked hard, and didn't try to up sell me on services we didn't need. They were able to fix a complex plumbing job over 3-days. read more

Professional plumbing services for replacing our tankless water heater when the old unit went out. They had great follow up and were responsive to our questions. They got things done when they said they would. They were friendly to deal with and did a good job. read more

We have had consistently excellent experience with Cappello Plumbing. They are highly professional and reliable in helping us with a wide variety of projects. read more

Jordan went to high school with my son-in-law, and came HIGHLY recommended! We were in a pinch, and needed emergency service. He and his crew exceeded my expectations. They corrected the problem, suggested what to do in the meantime, suggesting I wait to see if the sewer pipe needed to be replaced at a later date. No up-selling, no pressure sales techniques. Just good, ol' honest service, the way it should be. And it was a fair and honest price. I would highly recommend Cappello Plumbing for all your plumbing needs! read more

Troy and Tony are amazing. They are honest and provide great service. They were the second plumbing company that came for the same issue. The first company was not able to fix the issue. Would definitely call Cappello the next time I need their assistance. read more

Jordan and his team are the most responsive, professional, and trustworthy plumbers in the business. Both times that I've called them for a leak, they have responded and fixed the issue expeditiously. I can always trust their expertise and pricing. read more

Great service! Jordan is professional, friendly, and very knowledgeable, as well as affordable when you have a plumbing problem that you weren't exactly planning on having. Would recommend him to everyone! read more

My main toilet was not draining even after using my auger in an attempt to clear it. My neighbor highly recommended Jordan Cappello Plumbing. I gave him a call and his answering service said he would call me back. This was at 4:30 and they were getting ready to close. I didn't hear back so I called the next morning. He apologized for not getting back to me and I explained my problem to him. Since his equipment was at another job site, he scheduled me an appointment for the next day. Troy and his assistant Tony showed promptly and diagnosed the problem and explained what he was going to do. He was honest and didn't try to upsell me on services I didn't need. Definitely will recommend this company to my friends and family! read more

I love giving credit where credit is due. There are tons of plumbers on yelp, but it's hard to find a good one! I am definitely saving Cappello in my address book b/c they fully deserve five stars. They respond quickly and are very professional. I had a wall mounted faucet that was stuck and other plumbers couldn't even figure out the brand, in fact, they couldn't even figure out how to take it apart. Jordan knew by looking at the photos and Troy came out and fixed it in no time! I can't thank you guys enough. I highly recommend Cappello!! read more

These guys were great! Immediate response and quick, professional service. They were able to give me a same day appointment and followed up with a phone call and text to confirm. They knew what they were doing and fixed my problem within a short time. I definitely recommend them. read more

Most responsive, competent plumber we've ever had! From initial phone call to completion of job, Jordan was professional, knowledgeable and proficient. He was able to immediately diagnose the problem and correct it along with another minor issue that he was able rectify. Without hesitation, I recommend Cappello Plumbing. read more

Jordan and his team are great. By far the best quality work that we've had. Very professional and they don't cut corners. These guys get it done right. read more

Highly recommend Jordan and Cappello plumbing. He is always timely, knowledgeable, professional, a great communicator, explains everything. He recently worked on our Navein water heater and efficiently fixed it at a reasonable rate. Can't get better! read more

Last Monday we had Cappello Plumbing fix a leaky shower valve in our master bedroom bathroom. A plumber showed up with a young kid apprentice. They were fast, professional and budget friendly. We have been missing my wife's engagement of 30 years and an heirloom ring from the Middle East that her dad bought in the '50s since they left. Facts: Rings were in a little dish on my wife's armoire, right by the bedroom door. Rings were discovered missing the next morning when my wife went to put them on and leave for work. Of course, we have looked, and continue to look, everywhere. Only the apprentice was alone in the bedroom when packing up, while the main plumber was out at the truck making out the receipt. The owner responded right away and came over to talk to us, asked all the normal and obvious questions. Could they be misplaced? Anybody else have them? And so forth. All of his responses were only supportive of his crew; one is a long-time employee and friend, the apprentice was hired from internet and had been with him for two weeks. Through several conversations over the next few days, Jordan Cappello used the phrases "open mind" and "benefit of doubt" over and over again, even blurting at me that I was "biased." Not once did he use those phrases to our benefit, never saying anything like "You seem like honest, reliable people, maybe you're right." He did set a tricky little trap for the apprentice that didn't work, and brought him to talk to me and my wife. Of course, the apprentance denied it. That wasn't the end. I asked Jordan to give my number to the apprentice and have him call me. Surprisingly, he did. I told him I knew he took the rings, that we only wanted them back, and since they meant more to us than anybody else, we would pay more than he could get elsewhere. He responded "Yes, sir," and we hung up. Interestingly, the call came in restricted, which was fine. I checked my call log and the number was restricted, but a caller was Identified: Jordan Cappello. I texted this information to Jordan with big ??? marks, His answer was "He does not have a phone of mine," so I repeated the caller ID information. He wanted me to call him the next day; I didn't, and haven't heard from him. I still don't have an answer to why did the caller ID was "Jordan Cappello," and did that last interference prevent us from recovering our rings? I WOULD ADD: When speaking with Jordan myself, he questioned if there was anywhere else I could have put my rings, and there is not. My habit is to remove my rings before bed, placing them in the dish, putting them on again the next morning before leaving for work. Had I not been home sick on Monday, I would have been wearing them. I'm certain I wore them while out on Sunday and that I put them in the dish that evening. My husband purchased the wedding ring 30 years ago, and my mother gave me her ring upon her death in 1987. Women do not leave their wedding ring and/or family heirloom jewelry laying around here or there. Police case number for Sierra Madre #190027 read more

My Noritz tankless water heater just went bad so I have no use of hot water. So I called Jordan right away, and he recommended some options of replacing the thermal fuse, flush the unit, or replacing the entire unit. Factoring the cost of repair, and the age of the unit, its best that I would replace it. Then Jordan recommend to install the New Rinnai tankless, which its so nice and quiet. Troy came out the next day and installed it. These guys are friendly professionals, wore masks during these times, so quick and responsive to all my plumbing questions. They are my go-to plumbers. Don't waste your time and try to find anyone else. read more

Being a consumer advocate I'm a stickler for four things: 1) professionalism, 2) quality of workmanship, 3) personability, and 4) value. It's obvious that Jordan Cappello, the man at the helm of Cappello Plumbing also believes in these four things. I recently had a sizable hot water leak under a guesthouse with a concrete slab foundation. Left alone, it would have eventually created a sink-hole under the property the size of Legg Lake. I contacted four plumbers for estimates and I'm glad I called Cappello Plumbing. First off, Cappello Plumbing was head and shoulders above the other three in terms of professionalism. Jordan responded expeditiously and communicated both via e-mail and telephone. He was on time and appeared genuinely interested in coming out to help me. Most importantly, he addressed my plumbing problem differently and more ingeniously than the others. Instead of tearing through four walls like the others suggested, he designed the job to be less invasive; only cutting through one wall. He utilized clever ways of running copper pipe to the four fixtures that required them. Instead of trenching 20 feet through the concrete or running pipe up the wall and along the eves to the attic like the others suggested, his design created new flow coming directly from the water heater closet right where it meets the old and ragged junction of my asphalt driveway and concrete patio area. He then cut through that raggedness and created a 9" wide by 20 foot long path to lay the new copper pipes into. He then laid bricks and mortar in that path to make the repair look as if there was really no repair at all, and additionally removed that ragged eye-sore in the process. Bravo for the engineering and aesthetics (obviously the Italian heritage at work here)! Now, add the fact that all of his staff were very friendly, courteous, English speaking and professional. Incidentally, my toilet tank was in need of service as it wasn't accustomed to the new high rate of water flow. Jordan immediately took care of it by replacing the old parts with a Fluidmaster, free of charge. Look no further because I won't hesitate to say that Jordan Cappello of Cappello Plumbing is truly a gift to the plumbing trade and to the consumer. Oh, I almost forgot, he was also least expensive of the bunch:-) read more

After putting up a block wall, my meter had to be turned to face the street so the gas meter guy can read it. I don't know what the gas company guy did, but my tankless water heater started making this "foghorn" noise whenever we turn on the hot water immediately after he left. My tankless water heater is 5 years old and in the whole time it's been installed, it had never made that noise before. I called Jordan up to see if he could assist me or give me any advice on what I could do. Jordan came to my house, assessed the situation, and reassured me that the problem can be remediate. He told me that I had a leaked exhaust and the recycling of the carbon dioxide is causing the burners to make noise. I was extremely skeptical about his solution plan to replace the exhaust pipe, because I've had this tankless water heater for over 5 years and it never made that noise before until the gas meter was turned. He scheduled me the next day to come out and replace the exhaust pipe that was dilapidated and upon complete the noise went away! The tankless heater is working like new and a lot quieter than it had ever been before. Once again, you've saved my posterior and more importantly the "boatload" of cash it would have cost me to replace the unit. How could I ever doubt you? read more

We were hearing water dripping on the ceiling of downstairs bedroom and other plumbers said it's the sound of the pipes. But Jordan diagnosed as the upstair toilet wax sealing problem. The next day, Troy came out and completely fixed the problem. Indeed it was the toilet wax ring problem. Thank you for your excellent work! read more

When the gas company told us we have a gas leak in our line we called Cappello for help! Jordan and his crew was very friend and professional, he gave us a more than fair deal and finished it in timely fashion. Job well done! Totally recommend! read more

Cappello Plumbing - Jon started at 7:30am - Plumbing Near Me - Arcadia, California

Plumbing problems always come at the worst times, right? Thursday evening we had our shower drain blocked up, also affecting our kitchen drain. We tried fixing it ourselves--plunger and home-use snake--but it didn't fix the clog. So 9:45 at night, I begin looking for a plumber to assist us. I was able to phone Capello Plumbing, and spoke with a real person--their answering service! I left a message with them with the details of our problem and asked that someone call or text me in the morning. Lo and behold, at 7:25 a.m., I receive a text from Jordan saying they could send someone soon. At 8 a.m., Tony was at the house. We reviewed the problem, and he gave me estimates on the possible scenarios--if the problem is fixed easily, if the problem requires a different approach, and if the problem requires special equipment. All well explained and affordable (compared to some research we did the night before). He started with the simple approach, and it worked! Tony was very professional and efficient. The service was clean, and it was quick! He unclogged the drain and everything was working nicely. He also took the time to do some further clean-out to ensure that the drain was free and clear. Tony was also friendly and personable. I would recommend Capello Plumbing--Jodan and Tony--very highly. They are accessible, communicative, professional, and reasonably-priced. You'll get that feeling of relief, like we all do, we we are stressed with plumbing problems, and someone magically takes care of it professionally, quickly, and reasonably priced. Thank you, Capello Plumbing! read more

We have an older house in Temple City, Jordan has helped us several times. Great service and fair pricing. He honestly is the only plumber we will ever use read more

First off, I couldn't be happier. I had to have hot and cold lines moved as well as a gas line. I also needed an additional gas line moved and a valve added. While doing the work they found a problem with my main gas line and a small leak in my copper plumbing (done by a handyman. Bad mistake). So I had them fix these items as well. They cut out the bad section of the copper plumbing and showed it to me. It was really bad. I am so grateful they found these issues before a bigger problem occured. Jordon's price was so very reasonable. I had another bid that was much higher. Jordon's team did a great job. In the future I will only use Cappello plumbing. Fair price and excellent work. Thanks Cappello plumbing!!! read more

Thank you, Troy, for coming to our house. We had the unfortunate experience during a bathroom remodel where grout powder got into the drain and blocked drainage. Troy came with his auger to break/remove the blockage. Things were better, but then a month later, strangely, we noticed blockage again. Troy and his crew were gracious to come again to give it another go without charge. Always polite, courteous, and professional. On another note, Troy even remembered our house and maintenance service done three years prior. Sharp memory. read more

Needed my tankless water heater flushed so I posted a request for a quote From Cappella plumbing. Jordan responded with a fair price and sent Troy out the next day. I've had other plumbers flush my tankless, some OK, some not. Troy spent the needed time to do the flush correctly. No hidden costs Like travel time. You pay the quoted price. Thanks Cappello plumbing. I'll be using you again. Wayne Arcadia read more

We have a long relationship with Cappello Plumbing and Jordan. We own a house that was built in 1873. We asked for three other estimates to fix a Niagara Falls of water from the upper floors to the basement. Cappella was well under the other estimates replacing all of the cast iron and re-plumbing to the third floor. The workers were excellent, courteous and cleaned up their work area after each day. We have had a new lease on life for the old place and made a friends. Today I sent an email at 7am with pictures. They scheduled a replacement faucet and extension plumbing for the kitchen sink at noon. They were done by 2pm. Excellent working staff as well as personable. The price was reasonable. I wouldn't consider any other plumber. read more

My MIL recently had a new fridge installed by Home Depot and paid $15 to have a water line hooked to the fridge. Well first, we discovered a water line/tube already existed behind the current fridge, but never used it. Then the Home Depot guy connects it and messes around with it for a few seconds and says it doesn't work and to have a plumber come and fix it. So I yelp for a plumber and see great reviews for these guys, and call them up. The operator takes my information and Jordan from Cappello plumbing calls me and is at the house within the hour. Totally friendly guy, introduces himself and comes in to check out the water line. He flips on a switch and the water line starts running and water starts coming out of the fridge. Uh... why did i waste $15 on Home Depot when this guy did it in 30 seconds? He asks a minimal fee, but I don't have cash. He kindly tells me it's okay and that I could pay him back by just calling them next time we need something done. Jordan deserves more than 5 stars if possible and wouldn't hesitate to call him back if we ever have any issues and wouldn't hesitate to recommend him to ANYONE. Preach the good news of Jordan and Cappello Plumbing to all your friends and family! Thank you so much again Jordan! read more

We had a water main leak and decided to replace the line from the curb to the house with copper. Jordan sent Beto and Tony promptly over at 7:30am to trench the grass and dirt onto tarps. Upon digging, they discovered that the gas line to the house was ALSO leaking and so we decided to have that replaced as well--since the trench was already dug. Jordan sent Troy over to help with the extra line installation and the three of them were able to complete the job before 4pm! The work was professionally done and the crew was super polite, knowledgeable and tidy! I'll definately recommend to all my friends, family and neighbors! Thank you guys for your excellent service!! read more

We had a gas leak last year and Capello Plumbing helped us out in a timely, professional way. We felt we got a good deal and all work was top drawer. Just this week I called again to get some leaks fixed, reset a leaky toilet, and redo the flappers on all our toilets, etc. I'm sure it wasn't a big job for Troy, but he handled all the details professionally (again) and provided lots of info on what he was doing. He even took his shoes off before he came in! And everything he did turned out just perfect. I'm grateful for you Troy and Jordan!! I won't hesitate to call again when I need a plumber!! These guys do it all! read more

After multiple visits from plumbers, leak detection and mold remediation companies with no certain source of an apparent issue, Jordan immediately identifed and remediated the slow leak occurring from an elbow connection to a pipe behind a wall. He also identified several other smaller issues and addressed them during this one visit and saved me a lot of time and money. So impressed with his level of professionalism and honesty so I went ahead and requested another quote from him for a long overdue replacement of a water heater. Will definitely be contacting him for all future projects and referring his business to family and friends. read more

Excellent service in every way! They will be our plumber for all future repairs. We highly recommend them!

We absolutely loved working with Cappello Plumbing. Both Jordan and Troy were very accommodating. And clean! Thanks guys. We'll be sure to recommend you to all of our clients as well! read more

These guys are fantastic. They always do a great job and are very upfront about pricing. Troy is super friendly and gets things done really quickly. They've come out twice to our home since the pandemic and each time the whole team wore masks and were very careful and aware of social distancing protocols. I am always impressed with their professionalism and we'll go to Cappello Plumbing with our plumbing needs so long as we live in the San Gabriel Valley. read more

Thank goodness for yelp enables us to find the very best service providers in our communities.. I initiated the service call on behalf of my elderly mother and her home was serviced today.. what a beautiful surprise she had in store for her today.. initially Jordan Cappello (owner) responded to my call quickly and set up the time with my mother. Today we were greeted by Troy who was on time, friendly and appeared as though he genuinely wanted to be there and help my mother. She had a list of about 3 items that needed repair , one that included an install of a new kitchen sink faucet. Troy completed everything with a smile and explained everything he did clearly to her. Something worth noting, we both said to one another how respectful Troy was. A shout out to Jordan as the apple doesn't fall from the tree! Thanks so much fellas.. Sincerely, Judith read more