Our second AC unit for the third floor of the house failed in the summer heat, Nick came out and…read morehad the parts on the truck, so he was able to fix it immediately. Price was reasonable and service was quick. Will always use these guys.

tldr - if it's related to HVAC, call the installer of your HVAC system if possible…read more I called Green Bear to take a look at an HVAC system (on second floor) that was leaking water on the 1st floor ceiling (due to AC condensation). They sent someone over, who didn't really open the HVAC system panel much. I didn't seem confident that this would fix it. But they recommended to fix the drain pan inside the evaporator coil box, which they said was much more expensive. For clearing the drain pipe and gluing a loose pipe, which didn't actually fix the main problem, they still billed me $300 - diagnostic fee ($99) + 1 hour ($199) - (there's a 3% credit card fee, but they accept checks) 4 or 5 hours later, there was dripping again. I ended up calling Bob's, they sent 2 technicians who knew what they were doing (they opened the panel properly), they found and fixed the issue - it did not involve replacing a drain pan. Bob's only charged me the diagnostic fee of $175 and did the job right (compared to $300 that Green Bear charged)

Great service! I had contacted some other fireplace companies but they said they couldn't service…read moremy fireplace since townhome was from 1999. I reached out to Seattle Fireplace and they were able to fix my fireplace and had the part on hand. Very kind respectful tech who came to my home and charged a reasonable price. I've recommended them to my neighbors and family.

We had an issue with our gas fireplace. They showed up quickly and immediately got to work…read moreidentifying and fixing the problem. On top of that they cleaned out the space around the fireplace and it looks brand new too. A great value for the expertise and efficiency of the work done. Now our spoiled pupper is living the good life

We highly recommend Logan at Apex Fireplace Service! Our fireplace was desperately in need of…read moreprofessional servicing, and the experience with Apex from start to finish was outstanding. Logan's work was truly impeccable, and the transformation to our fireplace is stunning! We haven't stopped admiring it!! Beyond his phenomenal work, Logan was incredibly kind, friendly, and professional throughout the entire visit. It's refreshing to find someone who combines such genuine kindness with expert technical skill. If you are looking for a company that is highly talented, thorough, efficient, and a pleasure to work with, look no further than Logan and Apex Fireplace Service!

Logan came out to clean 2 of our gas fireplaces. My husband, (love him dearly) and I started…read morehaving a discussion about how they should be cleaned. Dear Logan is truly omoiyari. He showed graciousness and empathy and joined the discussion and settled the matter. He explained exactly what he would do and did an amazing job cleaning them so they looked brand new. They were a mess. We are really happy and he has our highest recommendation. Summer Takahashi

I've had a great experience working with Scorpio so far. Choosing a fireplace can be surprisingly…read morecomplicated, with so many models, configurations, dimensions, and installation considerations, but Scorpio made the whole process feel much more accessible and straightforward. He has been incredibly supportive throughout the process, taking the time to answer my questions, provide detailed information, and help me understand the different options without making me feel pressured. He also helped coordinate on site visits, which made it much easier to figure out what would actually work in our space. I really appreciate how responsive and helpful he has been, especially as we worked through different options to find the right fireplace for our project and budget. We still need to work with Fireside Home Solutions on the actual installation, so I can't comment on that part yet, but so far the experience has been excellent. I'm very happy with the support we've received from Scorpio and would definitely recommend working with him.

I can not recommend Nick Forster enough! He was quick, efficient, professional and very friendly. I…read morecan tell his goal was to exceed expectations because he was excited to show me when he finished. We are so happy with the end result. Not only did he fix our fireplace- he also painted it and made it look beautiful and restored to its original look. Will provide a before and after. It's beautiful. Thanks again!

I've got a problem with my gas fireplace and sent out a bunch of requests here on yelp asking for…read morehelp. Damon was the only one who's replied with some instructions and tips on how to deal with it and following his lead I was able to find out there's no problem, but some confusion (that's my first fireplace) Yet, he was the only one who's come back with some advice, while everyone else started telling me what do they charge for the diagnostic. If I'll ever have a problem again, Monroe Fireplace will be my first choice because of their honesty

I had a fan replaced in my pellet stove because it was VERY loud. The replacement is just as loud…read moreand I'm very disappointed in the replacement. We've had service for with these guys for many years and lately these guys can't get it right when it comes to fixing my stove. I paid them 500.00 to fix the problem with no resolve. Is there any other fireplace company's that can help us out? We are senior citizen and can't afford service charges every other week. HELP.

Had such a great experience!! Service was on time and exactly what was quoted…read more Super nice people that have been doing this for many years! Technician explained everything along the way and made it so clean that it looks like new! 100% would refer you guys as much as I can.

A text message was sent for a day and time for All City Fireplace to show up to service my…read morefireplace. Right on time with a smile and accent! Mike was friendly informative and so helpful! Anything to do with fireplaces, call these guys!

Support local. Easy to get to, nice selection of options and ample parking. Only one fire pit…read moreexample - definitely focused on interior and exterior fireplaces.

Even though they didn't serve my area, Guy was great to give me good advice and point me in the…read moreright direction. I'd do business with these folks in a heartbeat. Nice to find real customer service like I remember growing up.

After using another company for HVAC/water heater and fireplace service for years, I finally…read moredecided to make an appt with Bellevue Fireplace because mg RH Petersen gas insert and logs never seemed to work correctly. Hissing, popping, loud pilot, odd flame pattern, constant soot buildup. Enter Louis and David the techs for the Fireplace Shop, and I was told my sand, embers and flame pan weren't set up correctly. They reconfigured my entire set and it is amazing. I finally have dancing flames and heat, with no strange sounds. I'm so grateful to Deanna and her team at the shop. A true old school family business. I will use them going forward!!

I was a little bit concerned with the negative reviews I read here but I still reached out to…read moreBellevue Fireplace Shop to get a quote for the purchase and installation of a wood fireplace insert in my existing masonry fireplace. The entire process was very easy and smooth. I set up the appointment and they showed up on time. I think the technical who visited me to do the measurement was Jim. He was very meticulous and did a great job in getting all necessary measurements. After the measurement was done I talked to Aaron, I think, on the phone to pick a wood fireplace insert. He walked me thru a few different models. I had a particular one in mind because I received the quote for that model from other places thus I wanted to do an apple to apple comparison. But Aaron told me some details that no one else did. It was about the regulation in the hearth in front of the fireplace. I looked up online and found what Aaron said to be correct. Though this probably won't be an issue but in case there is a fire I'm sure my insurance company likely will not miss this one. When they arrived to do the installation they made sure put a sheet all the way from my door to the fireplace to protect my floor. They also wore a face mask due to COVID-19. Because the fireplace insert was just shy of fitting my masonry fireplace perfectly which left a small gap on both sides, less than 1 inch, they had to come back again to install a metal backplate. Overall I think they did a great job and was professional and easy to work with.

Called for gas fire place/ free standing stove service because the stove pilot wouldn't stay lit…read more Prompt reply with voice message. Scheduled service - they were on time, early for house call, fixed my problem, cleaned the glass cover plate and made our heating device good as new with parts they had on the service truck in less than an hour. Fair service call charge, parts charge was minimal - can't recommend them enough. Service call was 4.12.26.

My gas fireplace was emitting a lot of soot and found this company to be the most responsive. We…read morehad Rusty as our technician who cleaned it up after years of neglect and now runs perfectly clean. Got great tips and he did not try and upsell you. Will be using them every year from now on!

Andrew's team did an amazing job on my 88 year old house. The 9' and 10' original lintels over the…read morefront window and garage door were badly rusted. The brick wall had developed significant cracks zigzagging through the mortar. The replacement process was quite involved as 1 or more feet of the wall above the lintels had to be removed. When they came out one of the lintels had rusted to the point that it could be bent by hand while the other had holes. Over about 3 days they replaced them and put back the original bricks. Now I can't tell that anything was ever wrong with the wall. The new mortar is a perfect match for the original. I have recommend Brick by Brick to a couple of other neighbors. And I'll be calling them back for other window and repointing with in the future.

I had Andrew and his team rebuild the crown, retuck, and cap off my old leaking chimney. From…read morequote to work being completed he was kind and efficient. One of the few contractors I have never regretted hiring. Even 3 years later it still looks great and is working perfect.