First I talked to Susan . She knew a lot and can get me an air conditioner. Yeah…read more Brennan was helpful and quick to get some pictures of my place. Then I had the pleasure of meeting Christian. With booties on he was ready to go to work.He studied the problem, fixed the problem. He answered my questions, put on his shoes and he was gone. He was speedy and smart. Looking forward to meeting the rest of the crew.

Purchased a new Trane Furnace and Tankless water heater. The furnace was installed gas regulation…read morewas not set by the installer. PSE came out and identified the problem. The furnace has not worked properly since installation. The furnace waste vent was installed too close to the gase meter in violation of code. The Navien tankless was also installed incorrectly. The plumbing for the service valves was installed upside down, preventing it from being serviced. Called Evergreen several times, they apologized and said their manager was out of town on a company retreat. Weeks later they agreed to send someone out. They no-showed and refused to answer my phone calls since. I paid a plumbing company to fix their plumbing failure and hired a different heating AC company to fix their furnace install failure. Would not use this company again.

Jeremiah Demmitt installed our heat pump incorrectly which we only found out after paying and…read morehaving the system fail after two days. He only replied once that he was busy but he'll try to come fix it and then ghosted us. He also failed the initial install of the vacuum system and charged us an additional $900 in refrigerant cost to repair his mistake. Overall bad experience...

My AC unit blower failed, and I was amazed at how quickly and professionally it was fixed by…read moreWashington Mechanical. They are the kindest, most responsive company I've had the pleasure of working with-- which is important when you're talking about the core utilities inside your home. Highly recommended.

James was very easy to communicate with, they got us quickly scheduled and came to our house to…read moreservice our heat pump system. They check out our system and explained all the details clearly. Two months later, we had a frog get into our outdoor unit and fried the circuit board. James again got us scheduled quickly. When they arrived they discovered the problem, replaced our circuit board and made everything was working properly. I highly recommend this company!

I reached out to James, at American Energy Systems, after the company that installed our Mitsubishi…read moremini split system just last year said they would not be able to help us as they were short staffed and only handling emergencies. James was able to get here the very next day! In the winter, it's important to know an HVAC company that is responsive and not willing to let you go without heat; this is that company. They are friendly, helpful, & budget friendly. I will use them again and will be recommending them to anyone who needs repairs or a new system. Thanks James for saving the day!

Great customer services, reliable and quality of work is outstanding. Highly recommendread more

I had a mini split installed in my townhouse. They handled the mechanical portion as well as the…read moreelectrical portion. I received a quote from them and it was very competitive with the market. They installed a Mitsubishi condenser and two head units. The team installed the head units quickly and efficiently. Finished the mechanical portion of the install in under 2 full days. The electrician had scheduling issues but after speaking with their management team, the owner Hoa came out the next day to finish up the electrical work before the upcoming heat wave. I had no issues other than the scheduling one but the owner came through with the quick turnaround. Still awaiting surge protector and inspection but that will happen next week.

We are very satisfied with the work that Mike and his team did. They were very professional, always…read moreon time, knowledgeable, and did a very clean job. They surveyed the site 2 times in great detail and completed the installation of our heat pump faster than expected.

Brent is the worst. I called him on Tuesday to help with my mini split that has a micro leak. I…read moreexplained that last year it stopped blowing cold air and an HVAC tech couldn't find a leak but topped it off with less than 1 lb. of coolant and it worked great all year. He said that he could come out on Friday and that he needed to send me a quote to approve. He said it would be "low cost" and I would receive it that night. He didn't send it. The next day he text me in the morning saying he'd send it today. He didn't send it. The next day I called him and he said "I'm working on it now". Again, he didn't send it. He called me later that day and said it will be about $800 - do much for "low cost". I told him the tech last year charged me $200. He asks that I send him that invoice (I did) and drops his price in half to $400. The next morning I ask what time he's coming and he cancels on me saying his margins are too low. What?!? Now I'm scrambling to find an HVAC tech before temps hit the mid 80s tomorrow.

Still freaking awesome!…read more Our old 21 year old Payne furnace finally began a death spiral, issuing loud and scary backfires. This would literally shake the house a bit, as it was the old burners not firing correctly. We could have replaced them, but when you consider the work to be done, the ordering, and everything else--what if we had to just replace this old furnace anyway next year? I called up Accurate again. They wouldn't have had time to install a replacement furnace yesterday (January 21), we were going to be stuck without heat for a 10 month old baby. Their earliest available install window was Thursday, January 24, when I called. That would have left us without heat for days. They immediately began re-arranging schedules and jobs, and got Kent yesterday to scope out what we need at the end of the day and fixed their job orders so that we could get the furnace today--days early. Unbelievable service there! They ended up ordering a slightly too powerful furnace for us as well, for the size of our house, and he realized this as he did the math on our old unit and the duct work we had (it's a forced air system). They immediately got another unit ordered--all this no cost to us--and set us up for the install to finish today, the 22nd. Kent then quickly figured out the exact sequence and way in which the backfire was happening, and deduced it was safe to manually run the furnace "by hand". As long as it turned over fine right away, it was OK. They figured out a safe way to run the old furnace for a spell to top us off, and then even let us borrow a couple of space heaters for our bedrooms last night. Damned good ones, too. I don't think we've all slept that cozy in a while. Kent and Patrick showed up at 8am today, and were just a storm of awesome good humor, knowledge, and crazy efficiency. Old furnace got ripped out for recycle; they cleaned out the ducting and exhausts; we all discovered a poor dead robin whose nest had fallen into the chimney shaft to rest against the exhaust last summer reduced to a dessicated bird jerky; they dropped in an aluminum chimney liner and cap; hooked up the new unit to the new duct work that Derek from Accurate installed for us last year; cleaned up everything; tested it, and were gone by 1pm. AND they went and modified the previous duct work to put on a better door for accessing the filters. The new furnace is powerful and quiet so far. 1/3 the size of our old one and nearly 1/3 again as efficient and strong. With that, and a couple tips from them on adjusting some open heat exchangers--our house also doesn't have the most efficient ducting--our upstairs bedrooms now get a lot more heat and air output than they did on the old furnace. It's awesome. I love dealing with Terry's company. They are like a whirlwind of great energy and fantastic service.

Terry and crew did a fantastic job. I hadn't ever changed my filter. Yes. Seriously. When they…read moreturned it on there were actual flames coming out of the hole where the metal broke because of the blocked filter. "Well, that's not good" (Terry, the king of understatement) I'm so glad I had a bad feeling and hadn't turned on my heat yet this year. I could have burned my house down. All of this to say CHANGE YOUR FILTER EVERY 3 MONTHS and stay safe And to say they did a great job. They needed to order a part and Lou Anne who runs the office did everything she could to get it fast and have it on the warranty. She cared a great deal about me and my rescue parrots being warm as fast as possible I saw a couple of reviews saying Lou Anne isn't friendly. She may come off like that but she is just very busy and straightforward and good at her job. She and Terry both went out of their way for me and the two others in the crew I met were very professional. Oh, and they brought in space heaters to tide me over!

Our technician was prompt and professional. He knew exactly what was causing our HVAC issues and…read morefixed it right away! Much better experience

Abu is dependable, knowledgeable and a great communicator. I had a furnace go out during Christmas…read moreand he was able to replace it for me within 3 days (being clear on timing due to parts). He was professional and gave different solution options. I highly recommend Abu.

We had 4 nagging issues at our Seattle home built in 1955. And I was very happy to find house calls…read moreetc to fix them. We had old / broken bi-fold closet doors replaced with a three panel solid slider. A cabinet that was sagging and in danger of falling off the wall got shored up. Broken and old door handles were replaced with new and fully working hardware and a heat vent cover was cut and repaired so it fit our wall. Damien and Istvan came on time and went to work right away. They were diligent and thorough and did a fantastic job. Highly recommend these guys to tackle those projects that linger around the house. Just wish I would have done so sooner!

Update: After one more set of back and forth emails - Brian…read morefrom House calls refunded me almost $300. Which I believe was a fair price for the work. I appreciate the effort he took to make that happen.