AMAZING COMPANY! I needed to find a glass company for a replacement windshield and thank goodness I…read morefound this place! Samantha went above and beyond being very communicative and accommodating along the way. I was able to set up an appointment next day at my residence and the Technician was very professional and did a great job. If you want to cut the hassle of finding a good company, look no more! Other glass companies will try to swindle you (trust me: I've been there) and Big Glass will become your 1 stop shop! Thank you so much for your services!

Such a wonderful company! They came to my house to replace my car windshield and they did a…read morebeautiful job! Everyone I spoke to at the company was genuine and just wanted to help. The price was also very fair. Highly recommend them for any glass repair that you need!!

Extremely reasonably priced, customer service was amazing! Called for a quote at 8:30am, John was…read moreable to have someone at my house by 10am that day. Gregg was very kind and did a great job installing the new windshield. After installation, John came by for recalibration and they were done within an hour and a half. recommend to all friends and family!

Took my brand new gmc and it looks spectacular! Makes it even better when the employees are…read moreefficient and ready to help! Would highly recommend

This is the third time I have called on American Warrior…read more The second time in just one week. Carissa, who answers your call, is super to work with. She gets back to you quickly, provides answers to your questions, gives quotes on OEM and after-market products, and schedules appointments. On every occasion she got us appointments that worked great for me in regards to day and timing. I mean almost immediate appointments were scheduled after receiving some good news -a quote that was easily $100 lower than a competitors price for the passenger window. A few hundred dollar difference for the windshield too. I only learned that when I was mistakenly provided a windshield replacement and calibration quote from competitor when I had asked for price on passenger window. On both recent occasions the service actually came directly to my location. Ryan called as anticipated, notified me how far out he was and arrived within the time expected. From start to finish he got the damaged glass removed, replacements installed, finishing the repairs, then wrapping up by processing payment. Polite and professional all the way. For the windshield, it had been completed on Wednesday the prior week. Caleb, of the Calibration Crew, called to notify me he was on his way shortly after the installation was finished. He was given keys, took vehicle for a drive around the area and was prompt in completing the calibration process. This included in the price of replacement/repair. 5 * for Prompt, Same Day, Service and Competitive Pricing.

Small chip repair just turned into a full windshield replacement. Guy cracked my windshield…read more Fresh chip this morning, immediately took it to these guys, within 3 hours of the chip, for a quick chip repair. Now I'm leaving with a footlong crack across my drivers window now and out of luck, needing a full windshield replacement now which will cost me over a grand. Thanks! All he could offer was a "sorry" and drove off. Would not recommend.

WOMEN BEWARE! I spoke to Corey on the phone and he was very…read morepleasant and helpful. We got on a conference call with my insurance company and worked out the details for my windshield to be replaced and completely covered by my insurance company. Corey called me back to get the correct VIN number, because he didn't have it right the first time, so that he could order the correct parts. I was to drop my car off at the designated location, a tint shop that they use often and that I also use. As I arrived to pick up my vehicle, the tint business owner looked over the receipt and the work done by Dave's Metro, and he seemed irritated and disappointed. He showed me the bill and said that this was my copy. He pointed out that there was a front window camera charge on there for around $300. He asked if I had that and I said no, that I've never had a front window camera. He called the windshield company and got that taken off immediately. He also noticed they did not charge insurance for a tint visor, the work that he did. He was able to get that changed on the bill as well. When I got home, my husband noticed that the molding kits were not the right size and that they were flaring off the sides of my windshield and not fitting correctly with the rest of my vehicle's molding. He warned me not to go to the car wash because we weren't sure if the windshield was even waterproof with this shoddy work. I also started hearing a rattling sound every time I accelerated past 50 mph coming from the top of the windshield from inside the car while I was driving. I surmise this is from the ill-fitting molding flapping, shaking and vibrating in the wind. An original Ford part or OEM (original equipment manufacturer) part is priced at around $105 for that exact brand new molding kit for my vehicle. DAVE'S METRO AUTOGLASS charged $481 for this exact same part, and this is not including labor. They also charged 3.5 hours to do this job which is extremely excessive. This type of job usually takes between 30 minutes to 90 minutes to complete. Appointment 2 My husband spoke to Missy on the phone a few times regarding the inaccurate bill charging extra for parts I didn't have, like a front facing camera on my windshield that added $300 to the bill, and she asked, "Why do you care? We are submitting it to the insurance company. You are not paying". He said, "Shouldn't the job be done correctly? My wife's car has the wrong parts on it and you charged her for a brand new, correctly sized molding kit for the vehicle in question". Missy also said that it was up to the insurance company to set pricing for labor hours. My husband talked to our insurance agent and he said no, this is completely false. My husband called today and spoke to Jessica, who said we could set up an appointment for them to fix their repair job mistakes. We set up an appointment for today, Wednesday, September 3, from a window of noon to 3 PM. I waited down at my husband's work, which was the place of meeting, from 11:30 a.m. until 3 p.m. and no one showed up so I drove my husband's car back home. He waited there. He then got a text at 4:21 p.m. that their ETA was 15 minutes away so they arrived at 4:35 p.m. He was able to repair one side of the car's molding kit, but did not bring enough parts to repair the other side. The technician said that they had given him two driver's side molding kits instead of one driver side and one passenger side molding kit. We now have to bring the car back on Friday from 8:00 a.m. to 3:00 p.m. to get the other side repaired. The technician said that he would take care of the appointment and equipment. Appointment No. 3 My husband drove my car to his work today and the technician arrived at 9:30 AM to do the repairs. My car is finally finished and the work that was supposed to be done correctly on August 13 has finally been completed. It has taken us a lot of time and labor to get what we paid for in the beginning, a basic installation of a windshield and a molding kit. The moldings don't look as good as they did before I brought my car into Dave's, but they do look better than the first mis-sized moldings that they put on. There is no more shaking and rattling coming from the upper windshield area now when I drive either. In the past, I have had my windshield repaired in the parking lot of my employment while I worked by Safelite auto repair. I've never had an experience as horrific as this. The windshield was put in perfectly with correct parts within an hour time. It is not worth it to go to dave's Metro auto glass. You will pay for it with lost hours and lost dollars in the end. Save yourself the stress and running around required to just get what you overpaid for in the first place.

Damn Dave, you're legit my new favorite glass shop, not that I had a "favorite" glass shop before,…read morebut when it comes to chip repair, you're my new go to. With $30 (cash price) $40 (credit card) chip repair option, your service is a breath of fresh air between deciding to try to self repair with a kit that probably won't work amazingly well since I'm not a pro at glass repair and calling in a big national company and getting charged extra to help pay for their marketing campaigns. Caveat with Dave's chip repair, they're not mobile and they're available only Monday to Friday from 8 - 330 for walk in repairs, first come first served. My wait time was about 30 minutes today, so not a big annoyance for an auto repair. 5 stars for the reliable and reasonable cost repair, 4 stars for limited repair availability. They're available for mobile service on a full window replacement. I'll more than likely check back if ever I need one of those. Super glad I found Dave, hoping to never need him again. Unlikely because, well, we all live in the desert and you're just about guaranteed a window chip at one point or another down the line.

From the start to the finish all of the staff at the shop were very friendly and professional. The…read morejob was completed earlier than expected and with a fine wash and detail job to boot! Thank you San Tan Auto Body, Rich

Great service & excellent communication! They fixed our truck after an accident & everything looks…read moreand functions great! They did great with the paint matching for it being a 2016 you can't see any color difference! Turn around time was also excellent!

I have now used Southwest Auto Glass twice - the first time was for a new windshield and this past…read moreweek they repaired a chip. In the first instance they sourced an OEM-branded windshield for my older BMW, which came equipped with an automatic rain sensor, a feature I wished to retain. Extra points for going the extra mile! The installer came to my house, so it was very convenient. The most recent occasion was to repair what Tech Jake said was a "double-chip", complete with star crack. He did an outstanding job on this more difficult repair. The office staff have always been friendly and efficient, and the techs are skilled and courteous. For these reasons Southwest Auto Glass continues to earn my business.

My service tech, Benny, who came out to put a new windshield in my car was Outstanding! Very…read moreKnowledgeable and cared about his work. I will use Southwest Auto glass each time I have a windshield need.

Let me start with a little history. I live in Irvine, CA which is in Orange…read moreCounty. We have a 2015 Ford Edge with a panoramic sunroof. The sunroof shade broke. It would move back but one side went farther back than the other. We took it to our local Ford dealer, and they gave us an estimate of $5,700 to fix it. We found an independent outfit in Costa Mesa, took the car to them and they said they would fix it for much less than what Ford quoted. We said to go ahead and fix it. They said they had to order parts and would let us know when they came in. Weeks went by with no communication. I finally called them and they said the parts were not available from their supplier. I asked them to text me the part numbers they needed and I would order them from an online Ford dealer I had used before. They said they would. It's been months now and I still haven't heard from them. We have relatives in Chandler, AZ and we went to visit them in June. I did a Google search on sunroof repair and one of the companies was Sunroof Specialties LLC in Mesa, AZ. I called and spoke with the owner, Mike Johnson. Mike said to bring the car in and he'd take a look. He took it apart and determined what parts it needed. We were heading back to California in a few days and one of the parts he needed wasn't available locally and would take 7 to 10 days to get there. We could pay extra for expedited shipping, but they would not guarantee delivery in our timeframe. We spoke with Mike and agreed to pay him for the parts, and he could install them the next time we came to Arizona, and we'd pay him for his labor. We arrived back in Arizona last Thursday and took the car to Mike on Friday. He worked all weekend and let us know on Sunday that the car was ready. The car was perfect. Not only did Mike fix the sunshade but he also removed the moving section of the sunroof and lubed the tracks it slides on. It works like new. The first time Mike worked on the car he vacuumed it when he was done. We travel with a Siberian Husky who sheds a bunch in California and especially in Arizona. When we got the car back, we could not find a single piece of fur. To make a long story a bit longer, Mike Johnson is the real deal. He's knowledgeable, friendly and, most of all, honest. Driving from California to the Phoenix area to get a sunroof fixed may seem a bit crazy, but I'll do it again if I need my sunroof repaired. I highly recommend Sunroof Specialties and Mike Johnson. He did a great job at a significant saving from what the Ford dealer wanted.

My daughter took her 2022 Toyota Camry XSE in for a full panoramic sunroof replacement after her…read moresunroof got stuck in the open position. Dealership quoted her $11k to replace! She came here and got it done and says it's awesome! New sunroof is quieter than original one! Shop was easy to deal with, installer/owner was great to work with. Pricing and communication were prompt and upfront and honest! Would highly recommend this place for any sunroof repairs without hesitation!!

I called and filled out their online form to have them come repair a chip in my windshield. A rep…read morecalled me and scheduled a day that worked. He then told me he would reach out with a time on that day so that I could have an arrival window. Never got a call from them. I sent a text and left a voicemail to see if they were still coming. They completely ghosted me, I never heard back from them. It was unprofessional and I do not recommend them.

They arrived on time and did a quick job of replacing my windshield. Price was right.read more