Called 3 times! Terrible attitude, screamin kids and noisy background.
**Title: Absolutely Terrible Experience!**
I recently had the misfortune of using this company, and I can confidently say it was one of the worst service experiences of my life. From start to finish, everything was a disaster.
First, the scheduling process was a nightmare. I was put on hold for ages, and when I finally got through, John the owner was incredibly rude and unhelpful.
When the technician finally arrived, they were late over an hour! They didn't even call to let me know. When they did show up, they seemed disinterested and rushed, barely looking at my car before diving into the job. To make matters worse, they left a mess in my vehicle, with shards of glass everywhere.
After the service, I noticed that the new glass was already starting to show signs of leaking. I reached out to their customer service, and it felt like I was talking to a brick wall. They promised to send someone to fix it but never followed through.
If you value your time, money, and sanity, do yourself a favor and avoid AZ Master AutoGlass at all costs. It's not worth the hassle! read more