Picture this: We had just bought our first home only to find out the next day we moved-in that our main sewer line was full of roots. We couldnt use toilets, dishwashwer, sink, clothe´s washer ANYTHING! basically we couldnt live in this house. The last thing you need at that moment is a 10,000+ dollar bill to replace your main sewer line.
I called a competitor of Cansfield´s and they told me "if you have roots in your pipe, you need to call John at Cansfield´s", I couldnt understand why he would recommend a competitor but after meeting John and Mike it was all clear. These guys are the best.
I called John and he was on another job (hand digging and replacing a 45´ long main sewer line!). He answered the phone and just by being honest and straight to the point he had my trust. He agreed to come the next day to inspect the sewer pipe with a camera and assess the damage. They showed up on time the next morning, inspected with the camera and showed me the problem areas, I had root plugs in 2 places (due to a palm tree and another tree). He mentioned that in order to use the high pressure water cleaner he would have to install a clean out and gave me a quote for both services. Their pricing is unbeatable, I agreed right away and they started to work.
First to the clean out installation: It was a nightmare!! the pipe runs at 3 feet deep and close to a palm tree so the soil around the pipe was in the middle of a root fest. Man!!! that thing kicked out butt! Once they got to the pipe they noticed it was cracked in several places so they had to dig even more to access a section in good enough shape to install the clean out.
The root cleaning was the easiest by far! These guys are (if not the only ones) one of the few companies that own a "Harben Jetter" truck. We are talking professional, heavy duty, cutting edge technology sewer cleaning tool here. Let´s put it this way: other plumbing companies in CA call them to do this service for them. They put a special nozzle inside the pipe that cuts and pushes the roots away. While they do this they also have a camera inside so you can see this happening and of course the end result. After the cleaning is over they run the camera again the whole length to make sure no roots are left behind. Talk about peace of mind!
They trust their work so much that they will give you warranty to return and clean again should roots appear or to inspect every 6mo-1yr for free!
They are experienced, professional, honest (I cannot stress this enough) and do things the right way. They wont sell you anything you dont need or cut corners on their work. They are the real deal.
Not only have I found my go-to plumbers, I met very good friends that I hope I can keep for many years.
This is my sincere review. I can be contacted for more details or pictures of their work. I am a real person and I am in NO WAY related, affiliated or remunerated to write this review.
Eduardo C.
Corona, CA read more