I started going to candle when they first opened it was great! Then after awhile it started going down hill. A couple of years ago I got a pedicure like normal and the technician kept digging in my nail bed. I told her it hurt and she said well you have an ingrown toe nail and I am helping you. Well long story short I ended up with such a bad infection and I couldn't do much because I was 32 weeks pregnant at the time. I took a break for a while from them after that. Now present day I have decided to try again. I mean had a few years of awesome service and great nails and pedicures. The creepy man who just works the desk isn't professional at all and is very strange. I have gone back three times now in the past couple of months for a full set then fills. I have been cut several times, burned by the electric file and very disappointed. My nails hurt for days after getting my fill. I am sitting here and picking the acrylic and gel polish off of my fingers because it is so messy. Where the new acrylic is placed next to my cuticles isn't filed down properly and it's laying on my cuticles on some nails and this keeps happening. I am done and will drive to another salon from now on. It's sad because I can walk to the salon it's so convenient but for the service as crappy as this I rather drive somewhere. Also for eyebrow waxing I have been going there since they opened. Nobody else has waxed my brows. The lady this past weekend tells me oh whoever does your brows does a bad job, they shouldn't be that thin and I am leaving them thicker to fix them. Well first of all it's your coworkers and second why wouldn't you ask me if I wanted it that thin? I could have done what she did at home with some tweezers and saved my $10.00. read more

They will FCuk your eyebrows up completely!!! They are lazy and act like it is a problem when u tell them what u want. Never going back

They always make me feel like a queen. Their prices are the same as other area spas but the service is heads and heals above. All of their tools and towels are wrapped by the manufacturer so you know it 100% clean and sanitized. I won't go anywhere else in Frederick. read more

I went to candle day for prom, the gel were on my fingers more than finger nails. I asked for a simple design and they were very rude when i returned to ask them to fix it. read more

Monica was extremely rude! When you go somewhere to have a manicure and pedicure you have the right to tell the technician how you would like things to be done. Monica would not allow me to tell her what I wanted and how I would like it done! Very disappointed in the lack of customer service! I will not be returning there ever! read more

Drove my mom here to do her nails and she absolutely loved them! Friendly staff too :)

I love this nail salon It's very clean and doesn't smell like acetone I agree with the other five star reviewers on all accounts Amy is the nail tech that I request. She always does a fantastic job, she's very meticulous. I get the hot stone pedicure everytime...omg so relaxing Amy goes on and beyond with the massage time also read more

I have been here twice. The first time for a pedi and mani. The second time for just a mani. I enjoyed the pedicure and the final result was great. The manicures are another story. The first time I asked for am American manicure with my natural nails, the technician didn't know what it was and had to ask another tech for help. It came out crooked, with air bubbles and my cuticles are horribly dry and jagged. I decided to give them another try. Different technocrats tech but basically the same result. She rushed through the manicure, didn't do enough coats so the polish is streaky and my cuticles are dry and cracking. The staff is really nice and courteous but I won't be going back. read more

The first time attending, I had no issues, their service was fantastic and everyone was friendly. However, I called ahead to check if they were busy today and I was told they weren't. I ended up sitting there for 30 minutes waiting to be seen while person after person walked in and were seated immediately. At some point the front desk asked me what I was waiting for and told him (again) I was just waiting for a fill. He then proceeds to say, "oh they must have forgotten about you" and chuckled. Okay, no problem, this is no longer a place I will attend simply because of the disorganization and and blatant inability to keep track of customers. Thanks but no thanks. read more

I was in the shopping center and needed my eyebrows waxed bad So I stopped by this place. Never been there before but it was soooo nice. So I decided to go back again to get a fill. Monica really did an amazing job. My nails are super hard to do and most places I have tried don't put in much effort. Monica took the time to make sure my nails were done perfectly. I will most definitely be back to see her. read more

I just had a really bad experience with waxing at Candle day spa. First off, when I arrived (early) for my appointment time, they told me they would be with me in a few minutes. While I waited, two women came in as walk-ins asking to get their nails done. The ladies told each of them that if they didn't have appointments they couldn't take them for two hours. Both of the ladies left. A few minutes later, a couple more people came in also asking for walk-in services. I guess they didn't want to lose more business so they told them to sign-in and wait just a few minutes to be seen. If I'd be one of the other two women who came in earlier and left, I'd be pissed! They finally told me they would take me back to do my eyebrows. I was actually having three waxing services done so I clarified (again after confirming when I checked in). She took me back and I could tell she was in a rush and had more people then they could handle. She actually left someone else in the middle of a nail appointment to do my waxing. The room where they did the waxing was filthy. She pulled new paper down on to the bed (like the paper that covers a doctors table), but only pulled it down halfway... there were wet spots from whatever previous appointment had been in there. I pulled the paper down the rest of the way to avoid having to sit on whatever that was. The sheet under neath the paper looked like it hadn't ever been washed. Disgusting. She was frazzled and rushing through it - which made for a very uncomfortable and shotty wax job. She rushed through my eyebrows and the rest of my face, trying to just get through it quickly. She did not do a good job. Before moving on to the other services she said "I'll be back in just a minute" and left me in the room. 15 minutes went by and I wondered if she'd forgotten about me. Additionally, she hadn't put anything on my eyebrows or face after waxing. No lotion or anything. Finally, I stepped out to ask if I could get a little lotion for my face as the wax had made it dry and itchy. She finally came back at that point to do the rest. By the time it got to the bikini wax, I just wanted to get out of there. She asked me to take a look and there were very large portions still with hair that she hadn't even attempted to wax. These weren't outside the typical bikini zone either. I asked if she could get those last spots (since I had already endured that much, I figured I better at least get my money's worth). She tried again but ended up just kind of going over the same parts she's just waxed again and then attempted to tweeze the rest. I asked her to stop at that point, paid, and left. I'm astounded that this new "spa" had such poor technicians, a filthy waxing room, and no clue how to treat customers. Do not risk it. I should have walked out. read more

I went there with my mom and the place was great. The service was good, and people were very nice. The place was super clean and organized. My moms nails were very nice and pretty. read more

I had a terrible experience here multiple times. Last time in particular, I made an appointment for 10:30 and wasn't seen until 11:00. Normally, i wouldn't mind but they weren't busy. Amy did my nails and they did not look good. I asked for a full set, which should include a manicure. She didn't do anything to make my actual nails look better, my cuticles were left uneven. She was telling me that it was my fault that she was two clients behind as if I was forcing her to do my nails. She was very rude to me and yelled at me. While she was doing my nails, her hair touched one and messed up the paint and she blamed it on me. After she finished my nails, she told me that she would be upset with me if i messed them up, and it'll be my fault if she gets any further behind. As for my nails, they look hideous. The nails were not even, none of them were the same shape. The paint job was not impressive, you could see every layer of paint. Messy and uneven. She also made me pay extra for the shape that i wanted. I do not enjoy being scammed. Would not recommend. I gained nothing from this experience. I left upset and unsatisfied. read more

I am so so happy with this salon!! I have been searching for a clean, elegant salon that not only does meticulous work but are pleasant and friendly!! I had been "salon hunting" for quite a while. I have had two acrylic fills and they look so natural!! The staff is professional, pleasant and a pleasure to see. I was actually dreading getting my nails done at my old salon: Lee nails since they are always so crabby. I am so glad to have found this one. It is beautifully decorated and very posh yet reasonable prices!! I love them!! read more

I have been going to Candle Day Spa since they first opened - this is a very clean, trendy and relaxing spa. I must say you absolutely have to find the right technician because there are some terrible ones there (I have had my fair share). I was lucky enough to find Andy! Thank goodness he is a perfectionist and did not turn up his nose when having to deal with the hot mess on my feet - I now want to rub my feet on everyone I pass. Thank you Andy! Much like a boyfriend, I had to kiss a lot of toads to find my perfect nail tech - please do not go anywhere! :) read more

Worst gel manicure I ever had. The woman who sits up front and seems to be in charge did such a HORRIBLE job that she should be embarrassed. She went so fast that she did not get the old gel off before she started, cut my finger cutting my nails and my French manicure was the worst I have ever had. There was gel all over my cuticles and fingers, yes fingers. I asked for a French and I think that annoyed her because it was going to take longer. She said she would "fix" and made it worse. Paid $40 for nothing on my way to get my nails done again because my nails look so awful. Stay away from this place the work is terrible. read more

My daughter and I stopped in for pedicures on Sunday 9/24. We both received great service and were very happy with the results. Unfortunately, when I looked at my bank statement, I saw that the girl who did my pedi overcharged me by $20. Shame on me for not carefully reviewing the slip I was signing and for not insisting on receiving a receipt, but as the technician stated the total was $60 right before I handed her my credit card, I felt confident that I would be charged correctly. I tipped both technicians in cash: $15 for $60 in services. Just be aware that you aren't overcharged if you do decide to use their services. read more

Very nice place. Love the manicure and pedicure options. Such nice scents and they do a very good job.

I've been going to Candle Day Spa for three years and have always had a pleasant experience. Amy's attention to detail and expertise with SNS nail procedure and also pedicures are my main reasons for going here. I highly recommend the Candle Day Spa. read more

I went to this establishment with my sister. While her nails, that were coffin shaped, looked very good, mine did not. We thought the pictures on yelp looked good, so we thought we'd give it a shot. The lady who did my nails filed down on my skin more than she did my nails. I had two cuts under my nails. I also paid 60 dollars for the gel dip nails, specifically so the nails would look more real. They looked like acrylics by the time she was done. I asked to have them tapered and not so bulky and square for her to barely file them and to then tell me she could not file them anymore. Some were thicker than others. I ended up just filing them down with a dremal at my house. Also, at one point she had called another lady who worked there over and was pointing to a cut on my hand from a hang nail that had happened earlier in the day and at that point was not speaking in English for me to sit there wondering why she felt she couldn't say it English for me to hear. I had asked her before we bang if the cut would be a problem for her to tell me not at all. What caused me to actually create this account and write this review is the fact that now, no less than two weeks later. Multiple nails are coming off. So, the gist is-unless you go here regularly and know who to ask for, I suggest not going. A waste of money and time. I have never written a bad review on anyone or anything but this was terrible. read more

This review is solely for the brow waxing service. I was escorted to the waxing room by a very friendly man who said the tech would be right in. When she arrived, she didn't greet me at all. This girl looked annoyed, as if I was interrupting her time. She said was 'lay down' and was very rude. Her waxing skills were terrible! I told her not to change the shape of my brows and not to thin them out...she did both while still managing to not clean them up. I was left with crooked, thin brows. On top of that, she left wax on my face, didn't bother to clean it. Stupidly, I was thinking of getting my nails done after, but when I was informed that she would be doing them, I left. This girl has no business touching any woman's brows! read more

I started going here a year ago. I was not impressed with the first technician, but the second time I got a lady with whom I was very happy (who has since left due to the unfair employment practices). She was very warm and did a great job. There is a great deal of in-fighting there, especially among Vietnamese employees, and the climate is obviously negative. Back in the Spring, I developed severe toenail fungus, which i am still trying to cure. I've gone to a new place and was told there are many occurrences of nail fungus cases that came from Candle Day Spa that have since come to them and others. Apparently, they do a poor job of cleaning the foot baths. I saw the entire employee population change over many times. The place "looks" nice, but is it worth toenail fungus? I think not! read more

Terrible service. Put me in chair to do pedicure and never gave me remote to chair. Left me sit in chair with flips and toe separator on feet and never came back. Wonder if I walked out without paying if she'd know. Terrible service. read more

I tried this salon for the first time this past Sunday. I called and made a appointment for 11:30. I arrived on time and was taken back to the chair at a timely manner. The male technician (didn't catch his name) was done with me after 30 minutes. I have never in my life had a fill in take only 30 minutes. He was rough with my hands and did the absolute bare minimum. I was extremely disappointed with the service and will not return. read more

Do NOT go here for a massage!!! I went with 2 other ladies for massages to celebrate a friend's birthday. They have no idea what they are doing. Completely unprofessional and hurt me. She scratched me multiple times, pulled my toes sideways (almost out of the joint!), scratched my scalp and poked my head and temples so hard felt like my head would explode! Not to mention she kept pulling down the sheet too far exposing my breasts. She also had no rhythm of movement and was so fast and abrupt. There is no way this lady went to massage school. My friends each had similar experiences stay away!!! read more

Let me start off by saying that the services I received here were pretty good. Nothing to write home about, but there are definitely limited options in Frederick and this place is better than most. However, I was double charged for my services. It's month later and I've taken a few trips to the salon to try to resolve it. As of now they still have done nothing to fix the issue despite numerous claims that they would. I finally had to take it up with my credit card company. Again, not a bad salon but after this lengthy process to get back money that never should have been taken in the first place, I will not be returning. Time to find a new salon. read more

This was my first time ever here and I am not sure if I would go back. There are acouple of things I didn't like: 1)The people were VERY VERY pushy when I was picking out nail polish (They literally where standing at my hip TELLING me he could help me pick out my color!) 2) Tips - I didn't know that I couldn't charge my tip into the total because usually you can. They didn't advertise this nor tell me this. There was a tiny sign on the drying table that said they PERFER cash. 3) My pedicure massage was nonexistent. I can say that they are very clean, better then most places. read more

I've been here a few times, this past time will be my last. The service has severely declined each time. The technicians came off as very unfriendly and as if we were inconveniencing them by even being there. The seat massager didn't work and I was not offered another chair. Technician merely said 'oh well too bad'. She was very aggressive with every step of the pedicure, which was not relaxing in the least. She dropped a file on the floor and picked it up and used it!!! Then set the foot file on the floor in between using it on each foot!! Disgusting!!! Massage was almost pointless. Needless to say, I won't be returning and would not suggest this place to anyone. read more

Went in last week for a mani/pedi with a couple of friends. I got a gel manicure and a deluxe pedicure. I thought that my toes looked okay that day, but on closer inspection I noticed that the polish was very streaky and chipped only 2 days later. Later, I also realilzed that I didn't even get the callus removal which is the whole reason to pay for the deluxe pedi! My gel polish did not look good from the start but I didn't feel like waiting to have them redo it since everyone else was already done too. This is probably the worst gel mani I have ever had. The polish is very thin in many spots and full of bubbles. If I didn't live an hour away I would have gone back and had them both redone. I will not be returning. read more

I keep going to this salon hoping it will be better. It's a very nice set up. However I'm afraid there may be some people posing as manicurists that have absolutely zero training. On a recent visit, one lady did my nails and she did a completely messy careless job. Luckily I got the pedicure next and that lady was very nice and completely fixed my manicure. What the manicurist was thinking trying to get away with uneven nail polish despite her attempts to "fix" it and mostly making me feel badly for asking her to fix it- I don't know. I wasn't super confident about the cleanliness of her tools either. I'm crossing my fingers that next time the poorly trained person won't be there. I also hate the random shoulder massages. Lol. I don't need people touching me when I go get a manicure. I really just go for the pedis - where u expect to get a foot massage. I don't really know if I will go back there again. read more

I used to frequent Candle to get my nails done. The techs were typically very chatty about other clients that would leave and at times say not so positive things about them. I did not think too much of it until a friend of mine was getting her nails done and they had said some "not so positive" things about me. My friend of course told me of the situation. Now I know why we never had to wait and the place is a relative ghost town during peak hours. It is too bad because it had potential, just perhaps with a new ownership, although that may not be too far down the road with their lack of clientele. read more

Was not impressed at all with the people that work there. The lady who did my nails payed more attention to her male coworker than she did doing my nails. She would stop to finish her sentence every time she talked to him which made my appointment a lot longer. Not to mention my nail shape was off and are now falling off only after a week of having them. I over heard The male coworker tell the woman he was doing that her nail color was ugly. Not a professional atmosphere and would not recommend this place. read more

I absolutely love this nail/hair/massage salon!! This has got to be the BEST place I have EVER been!! I am always so relaxed and the massages are SIMPLY AMAZING!! I highly recommend this salon!!!! read more

It is so hard to find a nail spa where the technicians are good and the atmosphere is relaxing. This spa doesn't smell like acrylic and nail polish remover when you walk in and I love how the pedicure stations are off in there own little world. I have gone to several spas all over Frederick and this is now my go to place - for me, my family and my friends. Every technician I've had so far is wonderful, but I usually ask for Nu. I look forward to a relaxing visit at Candle Day Spa! read more

Had a pumpkin manicure/pedicure. Mani/pedi was nice, but prices are high. They need to offer a special price for a combination deal. Also, I had a mail tech and he did the mani/pedi massaging so hard that I came out with bruises on my legs/arms. Then he walked behind me and started massaging my neck/shoulds again too hard and I had red marks on my neck/shoulders for a day afterwards and am stil having some pain in my neck. Would have been nice if he would have mentioned what he was doing. My gel polish is already chipped in 1 spot. If I go back, it would be with anothe nail tech. read more

I've been to this establishment 5 times in the past year, and I have yet to receive a good manicure. The staff appears to be inexperienced and rude. My cuticles have been made to bleed, and they do not know how to work with OPI gel nail polish, blaming the product for their own ineptitude. read more

I decided to try this place out after a friend had recommended it and unfortunately my first time will be my last. To start off I was told that the nail polish that I had selected was just below a gel so that it would be an additonal $5 then during my pedicure the lady was pushing so hard while rubbing my feet that I actually had bruises on the tops of my feet the next day (not something I have ever had an issue with in the past). She then burned me with the water when she was rinsing the scrub off and lastly my pedicure sucks. She actually put my flip flops on before she even painted which is something I have never had done in all my years of pedicures; and as a result she was not able to properly paint my nails. I would say an all around bad experience. read more

Just tried this new "day spa" and was disappointed. First, we arrived on time and had to wait 20 minutes because the appointment before us was "running late". Sorry, but that person should just be deducted 20 minutes from their appointment, and get the rest of the appointments back on schedule. Second, I would bet that these "massage therapists" are not licensed. I've had massages for years and I've never been beaten on my forehead as a part of any "therapy". They also did not do basic things that registered massage therapists do routinely, like holding the sheet above you while you turn over. I would suggest avoiding this place if you want a true massage. As for the nail and hair services, I can vouch for the fact that on this Saturday afternoon (typically, salons are very busy on Saturdays), there were exactly two people having their nails done, and no one in the hair salon section. Guess the word is already out. This place is overpriced - $80 for a 60min massage -- that's about what you pay for a 90min massage at other salons in the area. read more

i had a 30 min. head neck shoulder massage. my technician was Kathy, she did an awesome job and really knew her stuff. it was worth every penny. i highly recommend her. i am now her faithful customer and this was the first massage i have ever had in my life. love her read more